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Pros: They were very generous with food and drinks. It was a pleasant flight.

Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Cons: On time

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Crew is professional, caring. Excellent experience

Pros: The food was very nice. The IFE was very nice as well. The seats were comfortable.

Cons: The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty.

Pros: Noce ride. Cabin crew was very friendly and helpful

Cons: Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight

Pros: Seat was very comfortable, and food was amazing

Cons: Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means

Pros: Amazing staff and service!

Cons: None!

Cons: Entertainment and access to Wifi

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Pros: Good seats, friendly staff, quick boarding.

Cons: free snacks

Cons: Rude staff

Pros: Quick flight and boarding

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval