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Pros: Good crew

Cons: Hygiene

Pros: It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me.

Cons: STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal

Pros: The only thing I like was the friendliness of the crew.

Cons: Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old.

Pros: The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again.

Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

Cons: None

Pros: Good seats with leg room.

Cons: None

Cons: Everything

Pros: Plenty of leg room.

Cons: NA

Cons: I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe.

Cons: Worst crew. Very arrogant

Pros: Boarding

Cons: Co passengers

Pros: Service and staff were brilliant

Cons: No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable.

Pros: In economy class good enough leg space when compared to other airlines.

Cons: Head phones connections does not work most of the time.

Pros: Good seats with leg room.

Cons: None

Pros: Boarding

Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.

Pros: Crew was great. Lots of leg room

Cons: Many screens weren't working properly

Pros: Nothing

Cons: Food and Seats

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Pros: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Cons: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Cons: Everything can be upgraded as nothing works in air india. Bathrooms are always either flooded or so dirty. Need more hygienic way of traveling.

Cons: No comments

Pros: Punctuality, cleanliness and the professionalism.

Cons: No comments.

Pros: Very new aircraft . On time

Pros: Punctuality and cleanliness.

Cons: Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful.

Pros: Flight Crew was excellent

Pros: Friendly service.

Cons: Boarding process could improve

Pros: Crew was great. Lots of leg room

Cons: Many screens weren't working properly

Pros: Very friendly and attentive crew. Good entertainment options.

Cons: Business class seat is OK, not great - fine for 3.5 hour flight

Pros: Bad Food

Pros: Nothing!

Cons: Everything!

Pros: If parents are traveling alone, then it is okay

Cons: No Entertainment, TV was not working

Pros: Service by cabin staff.

Cons: 1. Changing the boarding gate, 2. Pilot blabbering, 3. Landing.

Pros: Nothing

Cons: I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight

Cons: Flight was delayed by 3 hrs

Cons: seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country.

Pros: I cancelled my flight because of delay and waiting for my refubd

Cons: Go air has no communication, no sense of responsibility giving different stories.

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

Pros: Short flight

Cons: Coffee wasnt an option! The staff looked tired and bored.

Pros: Crew was excellent as always with the Sri Lankan hospitality.

Cons: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.

Pros: Flight Crew was excellent

Pros: Not much

Cons: Everything

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Cons: Better quality of food

Pros: Crew was amazing

Cons: More options of food not the ready to eat ones

Pros: Boarding process

Cons: Comfortable chairs.

Pros: Flight on time and services

Cons: If we have usb charging option that cab be added advantage

Pros: I cancelled my flight because of delay and waiting for my refubd

Cons: Go air has no communication, no sense of responsibility giving different stories.

Pros: Nothing

Cons: Need better training.

Pros: Had more room than on BA flight to London

Cons: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work

Pros: Fast and efficient.

Cons: NA

Pros: Flight Crew was excellent

Pros: Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered

Pros: Absolutely nothing !

Cons: The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !

Cons: Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline.

Cons: No comments

Cons: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment

Pros: Super on time

Pros: Crew was excellent as always with the Sri Lankan hospitality.

Cons: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.

Pros: overall

Cons: seats are small but otherwise it is 5 star airline. love Srilankan.