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SriLankan Airlines customer reviews
6.8
87 verified ratings
6.2Entertainment
6.8Boarding
7.0Food
7.6Crew
6.8Comfort
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I had been keen to try this airline and I found the food great and appreciated the metal utensils. I found the seating space smaller than most. I am 177cm and was unable to reach down and pick up something off the floor because the seat in front was too close. One of our seats couldn’t be locked in to recline and the staff were sour and unhelpful. We were on 3 flights in a row and were only provided a total of about 700ml of juice / water for the 24 hour period. I recommend taking your own bottle on board because staff will fill it for you. I had to keep asking for water and they couldn’t come up with any better solution than 100ml at a time in a cup. I asked them to give me 2 x 500ml bottles of sparkling water that we could have to ourselves and the lady I asked didn’t want to give me the whole thing until another staff member understood the problem and overrode her. It would be handy to suggest people bring a refillable bottle on board.
Sri Lankan airline had less entertainment choices and Sri Lankan national carrier did not have language choices
Too many carryon bags with size of checking bags. Because of that space was not there to put carry on backpacks.
Disappointed
nothing to complain
Very poor. The flight was delayed for over an hour. Also, our baggage, including that of many passengers, approimately 180 bags did not arrive, and we are yet to receive it.
Poor, They have damaged my luggage and I have filed a claim at Colombo airport. They promised I will be in touch by the team within next 2 days but there is no One contacted me at all after 1 week. I then follow up again and received an email acknowledging my claim and claimed that they will reply in 12 days on investigation. Again, no response at all after that… Very disappointing…
Very good
very old flight in dipliated state need a refurb
From the checking, ground handlimg was very poor.seems new personal on duty,people qho suppose to be teaching them didnt see around.new people may mislead passenger, as of flt info boards, not give proper info.even informatiin counter people dont get uptodate info.makin big ques, totally disaster.guests were not happy about it.even boarding to aircraft some BC class pax sent to aft staircase, some aft pasx sent to front door.poor ground handling.may need to improove.
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SriLankan Airlines route map – Which destinations does SriLankan Airlines fly to?
Find out which destinations you can fly to direct with SriLankan Airlines by entering your departure airport. If you want to know whether SriLankan Airlines flies a certain route, enter both the departure and destination airport before hitting search.YYYY-MM-DD
All SriLankan Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 194 | Coimbatore (CJB) | Colombo (CMB) | 1h 10m | • | ||||||
| 193 | Colombo (CMB) | Coimbatore (CJB) | 1h 5m | • | ||||||
| 503 | Colombo (CMB) | London (LHR) | 11h 20m | • | • | • | • | • | • | • |
| 504 | London (LHR) | Colombo (CMB) | 10h 45m | • | • | • | • | • | • | • |
| 254 | Dammam (DMM) | Colombo (CMB) | 5h 10m | • | • | • | • | • | ||
| 253 | Colombo (CMB) | Dammam (DMM) | 5h 5m | • | • | • | • | • | ||
| 102 | Malé (MLE) | Colombo (CMB) | 1h 25m | • | • | • | • | • | • | |
| 101 | Colombo (CMB) | Malé (MLE) | 1h 25m | • | • | • | • | • | • | |
| 196 | New Delhi (DEL) | Colombo (CMB) | 3h 35m | • | • | • | • | • | • | • |
| 195 | Colombo (CMB) | New Delhi (DEL) | 3h 35m | • | • | • | • | • | • | • |
| 403 | Bangkok (BKK) | Colombo (CMB) | 3h 20m | • | • | • | • | • | • | |
| 402 | Colombo (CMB) | Bangkok (BKK) | 3h 40m | • | • | • | • | • | • | |
| 884 | Colombo (CMB) | Guangzhou (CAN) | 6h 0m | • | • | |||||
| 229 | Colombo (CMB) | Kuwait City (KWI) | 5h 30m | • | • | • | • | • | ||
| 230 | Kuwait City (KWI) | Colombo (CMB) | 5h 25m | • | • | • | • | • | ||
| 308 | Colombo (CMB) | Singapore (SIN) | 4h 10m | • | • | • | • | |||
| 364 | Colombo (CMB) | Jakarta (CGK) | 4h 40m | • | • | • | • | • | • | |
| 365 | Jakarta (CGK) | Colombo (CMB) | 4h 35m | • | • | • | • | • | • | |
| 139 | Colombo (CMB) | Madurai (IXM) | 0h 55m | • | • | • | ||||
| 309 | Singapore (SIN) | Colombo (CMB) | 3h 50m | • | • | • | • | |||
| 454 | Colombo (CMB) | Tokyo (NRT) | 8h 50m | • | • | • | • | |||
| 218 | Doha (DOH) | Colombo (CMB) | 4h 55m | • | • | • | • | • | ||
| 217 | Colombo (CMB) | Doha (DOH) | 5h 0m | • | • | • | • |