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Pros: Comfortable

Cons: Check in swiftness

Pros: Absolutely nothing !

Cons: The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !

Cons: Long delay in getting bags in Hyderabad. Turbulence in the air

Cons: Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge.

Pros: The economy seat comfortable.

Pros: crew was not amazing at all. basic.

Cons: my luggage never arrived in Dhaka.

Pros: Good legroom! And nice planes

Cons: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.

Cons: Food should provide every 5 hrs

Pros: Excellent ground crew and flight attendants.

Pros: Very new aircraft . On time

Cons: I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe.

Cons: Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline.

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Pros: Good crew

Cons: Boaring and security in Indian airports

Pros: Crew, cleanliness, timing

Cons: No entertainment

Pros: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.

Cons: Some entertainment is needed on longer flights. This is the only downside.

Pros: The crew was excellent

Cons: Boarding delays, delayed departure.

Cons: Food and service not good in flight

Pros: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep

Cons: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: Seat is as good as a concrete slab of a park bench.

Cons: Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story.

Pros: Punctuality, cabin crew and cleanliness.

Cons: Check in at Mumbai needs to be better coordinated.

Pros: Boarding

Cons: Co passengers

Cons: 45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing.

Pros: Amazing crew.

Cons: Better comfortable plane

Cons: 45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing.

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: On time schedule

Cons: No entertainment very bad seats no blanket when asked for

Pros: Comfortable

Cons: Check in swiftness

Cons: Everything.

Pros: Amazing crew

Cons: Offers

Pros: On time, comfortable seats, friendly crew.

Pros: I liked the total travel time the flight took.

Cons: The boarding suddenly changed the gate just within minutes of the departure & informed none.

Cons: Flight was delayed by 15 mins and there was a gate change which was a complete surprise.

Pros: Punctuality, and cleanliness.

Cons: No comments.

Cons: Good airline. Flight was delayed due to weather

Pros: Punctuality, and cleanliness.

Cons: No comments.

Pros: Amazing crew.

Cons: Better comfortable plane

Pros: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.

Cons: 1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market.

Pros: On time, comfortable seats, friendly crew.

Pros: Always ahead of scheduled arrival in my last few flights. Love it

Cons: Waited close to an hour for collecting baggage at the terminal

Pros: Boarding

Cons: Co passengers

Pros: The best airlines ever.

Cons: The ticket price is costly .

Pros: Airplane very comfortable

Cons: Nothing!!

Pros: Nice flight

Pros: I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either.

Cons: Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha.

Cons: Flight delay was not communicated timely

Pros: Cleanliness, and punctuality.

Cons: Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks.

Pros: Neat clean well organised and systematic

Cons: Cabin announcements volume can be lowered. It’s too loud

Pros: Flight delay

Cons: Flight delay

Pros: 6E Prime was value for money. But food promised was not given as a part of it despite asking.

Pros: Punctuality, and professional service.

Cons: All good.

Pros: Absolutely nothing !

Cons: The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !

Pros: nothing, they did provide us with refreshments for flight delay.

Cons: everything has to be improved

Cons: Could have been on time

Pros: Cleanliness, and punctuality.

Cons: Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks.

Pros: Very new aircraft . On time

Pros: Punctuality, and professional service.

Cons: All good.