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Cons: The flight was delayed by up to 8 hours. Apparently, this was not a one-off - Air India flights from IAD to DEL have historically had delays of 3+ pretty much every day.

Pros: Crew were excellent

Cons: Though I paid extra baggage charges at JFK , traveling all the way to Ranchi. At Delhi I was asked again to pay for the baggage, I had to call the supervisor to stress my point, even after showing the receipt which had stamped as 'IXR' for Ranchi

Pros: Crew and food

Cons: Too long bag drop line and it took 1 hour 30 minutes just to drop bags at Mumbai (Transfer).

Cons: Air India will reschedule your flight and offer no customer service support. Or, actually, they will disrespect you and willfully make things harder for you if you complain or try to rectify the situation. Staff are disinvested and management are incompetent. Avoid Air India if at all possible.

Cons: Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge.

Pros: Ok time

Pros: The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable.

Cons: Service facility is very good. I like IndiGo crew members & their behaviour.

Pros: Crew was professional and the plane was very clean

Cons: The seats are very weak and anyone touching on the backside would feel as if they are directly touching you.

Cons: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Pros: Very good cabin crew

Cons: I wish Indigo flight get in-flight internet.

Cons: Flight was on time. Crew were professional.

Pros: The crew members were attentive, the seat was spacious.

Cons: Movie selection and orderly handling boarding.

Pros: It was awesome

Pros: The seat was comfortable with enough leg room on the Exit row. The food is good.

Cons: No entertainment whatsoever! Problematic for a 3.5 hour flight

Pros: The capin crew,, the chairs was comfortable,,

Cons: Nothing

Pros: As above.

Cons: As above.

Pros: Good flight and really comfortable. Rate 5 star

Cons: Very satisfied on my travel from London to Muscat

Pros: Nothing

Cons: The while tip was so bad

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Cons: Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO.

Pros: The crew was amazing

Pros: Superb service.

Cons: Meals were average for airlines

Pros: Always love the SIA business product on long haul.

Cons: This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product.

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: It was awesome

Pros: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers

Cons: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy

Pros: The crew was excellent

Cons: Boarding delays, delayed departure.

Cons: Seats do not recline at all. Worst seats I’ve had in an airline.

Cons: Waited close to an hour for collecting baggage at the terminal

Cons: Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge.

Pros: Friendly and helpful flight attendants

Cons: My seat cushion was flattened but otherwise a nice flight!

Pros: Loved all of it. Zero complaints

Cons: No comment

Pros: entertainment, good movie choices

Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Cons: Again entertainment system was horrible with flickering screens

Pros: Crew was nice

Cons: Waited in bus for long time while they were cleaning the plane

Cons: Just great and pleasant

Pros: Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points

Pros: I am a big guy. The seat was one of the more comfortable ones in recent times. The five staff that I encountered were all super courteous and helpful. They were also very kind and considerate of the unrelated 6-yr old sitting on the next seat.

Cons: Pretty much everything was excellent.

Pros: Comfortable

Cons: Check in swiftness

Cons: Seats do not recline at all. Worst seats I’ve had in an airline.

Pros: The crew and the boarding was sufficient.

Cons: Seats were not comfortable, the snacks were marginal.

Cons: Boarding process can be improved. Clarity of announcements from crew needed as well

Cons: Catering could have been better

Pros: Nothing

Cons: Everything

Pros: The coffee was excellent and the crew was very professional.

Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Cons: Landing

Pros: Worst service

Cons: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Cons: When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice.

Cons: Nothing to remark

Pros: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Cons: The crew, Cleanliness

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Pros: Everything

Cons: All ok

Pros: It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful.

Cons: My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good.

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Pros: On time, comfortable seats, friendly crew.

Cons: Very uncomfortable seats. Small and hard

Cons: Flight was on time. Crew were professional.