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Cons: Average for business class. Didn't get value

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: Good seating space, good service

Pros: Excellent ground crew and flight attendants.

Pros: Amazing crew

Cons: Offers

Pros: Very new aircraft . On time

Pros: Very efficient transport to/from craft. Staff very helpful

Cons: Flight was delayed

Pros: Crew, cleanliness, timing

Cons: No entertainment

Cons: Late

Pros: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.

Cons: Some entertainment is needed on longer flights. This is the only downside.

Pros: Delay

Cons: Don't delat

Pros: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.

Cons: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.

Pros: Everything

Cons: Not really

Cons: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.

Pros: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Cons: Customer care & poor management

Pros: Time from landing to collecting our luggage was the fastest we’ve ever experienced.

Cons: Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Pros: Comfortable

Cons: Check in swiftness

Cons: Excellent

Pros: The name

Cons: boarding. Food. Crew. Climate. Clean cabin . .

Pros: Good flight with good crew

Cons: None

Pros: Nice and smooth

Cons: NA

Cons: The travel was cancell for orbiz fail

Pros: Nothing

Cons: Nothing

Pros: Yes

Cons: Food needs improvement

Cons: The flight should be on time and not late.

Pros: Punctuality and professional service.

Cons: All good.

Pros: Very efficient transport to/from craft. Staff very helpful

Cons: Flight was delayed

Pros: Time from landing to collecting our luggage was the fastest we’ve ever experienced.

Cons: Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: Food

Cons: Tv not work

Pros: Crew, Food, seat

Cons: Seat cushion

Pros: Kuwait airline did not even responded to the food request.

Pros: I love having a legrest! Food was good, staff pleasant!

Cons: A little hard to hear the movie, music playing on the plane competed with the movie audio.

Pros: Seats weren’t comfortable

Cons: Seats

Pros: On time and quality of food

Cons: Huge delay with no prior notice, missed our connectiing flight and caused another huge delay. Stuck at airport now because of the first delay

Pros: Paris/jeddah is always better than Frankfurt/jeddah (in food service, plane size and entertainment... etc)

Cons: Chicken meal was not cooked well, but the flight attendent was nice and switched it to a beef-meal

Pros: Flight attendants were the best and very friendly

Cons: Not much, on time flights and friendly flight attendants

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Pros: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.

Cons: 1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market.

Cons: No comments

Pros: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad

Cons: Personal attitudes of airport services

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: The seats in business class were great!

Cons: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Cons: Food should provide every 5 hrs

Cons: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

Pros: On time, comfortable seats, friendly crew.

Cons: .

Pros: Cleanliness, quality of service and the attitude of cabin staff.

Cons: Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined.

Cons: Waited close to an hour for collecting baggage at the terminal

Cons: I wish Indigo flight get in-flight internet.

Pros: Very efficient transport to/from craft. Staff very helpful

Cons: Flight was delayed

Pros: Ground reservation and check in crew were amazing.

Pros: Neat clean well organised and systematic

Cons: Cabin announcements volume can be lowered. It’s too loud

Cons: Legspace for passengers

Pros: Flight attendants were the best and very friendly

Cons: Not much, on time flights and friendly flight attendants

Pros: Good service

Cons: None