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JetSMART customer reviews
5.9
Based on 102 verified guest reviews
6.1Boarding
5.8Comfort
4.6Food
6.7Crew
4.5Entertainment
Traveller rating:
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Date
Pros:The plane was nice
Cons:Paying for carry on bag was expensive
Pros:Excellent flight for short distances
Cons:Nothing
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
Cons:Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
4 hours delayed and no proper communication
Cons:The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
Pros:Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons:Let us know when there is delay and be responsible
Pros:They rescheduled the flight to 12 hours prior and I wasn’t notified and showed up at airport and didn’t have a flight got stuck kiwi said they wouldn’t help me were so mean had to buy new flight wasting thousands of dollars
Cons:Everything
JetSMART flight status
Tue 5/7
JetSMART route map – Which destinations does JetSMART fly to?
Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know whether JetSMART flies a certain route, enter both the departure and destination airport before hitting search.Tue 5/7
All JetSMART flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 3840 | Buenos Aires (EZE) | Lima (LIM) | 4h 45m | • | • | • | • | • | • | • |
| 3841 | Lima (LIM) | Buenos Aires (EZE) | 4h 20m | • | • | • | • | • | • | • |
| 5118 | Bogotá (BOG) | Medellín (MDE) | 1h 1m | • | • | • | • | • | ||
| 5119 | Medellín (MDE) | Bogotá (BOG) | 0h 56m | • | • | • | ||||
| 5173 | Santa Marta (SMR) | Bogotá (BOG) | 1h 28m | • | • | • | ||||
| 5151 | Cartagena (CTG) | Bogotá (BOG) | 1h 31m | • | • | • | ||||
| 736 | Buenos Aires (AEP) | Santiago (SCL) | 2h 25m | • | • | • | ||||
| 5172 | Bogotá (BOG) | Santa Marta (SMR) | 1h 36m | • | • | • | ||||
| 850 | Santiago (SCL) | Trujillo (TRU) | 4h 26m | • | • | • | ||||
| 851 | Trujillo (TRU) | Santiago (SCL) | 4h 4m | • | • | • | ||||
| 7760 | Lima (LIM) | Cúcuta (CUC) | 3h 19m | • | • | |||||
| 5156 | Bogotá (BOG) | Cartagena (CTG) | 1h 34m | • | • | |||||
| 5417 | Cartagena (CTG) | Medellín (MDE) | 1h 13m | • | ||||||
| 5416 | Medellín (MDE) | Cartagena (CTG) | 1h 10m | • | ||||||
| 737 | Santiago (SCL) | Buenos Aires (AEP) | 2h 6m | • | • | • | • | • | ||
| 7030 | Cusco (CUZ) | Lima (LIM) | 1h 34m | • | • | |||||
| 5320 | Bogotá (BOG) | Pereira (PEI) | 1h 2m | • | • | • | • | |||
| 5431 | Santa Marta (SMR) | Medellín (MDE) | 1h 15m | • | • | • | • | |||
| 5430 | Medellín (MDE) | Santa Marta (SMR) | 1h 16m | • | • | • | ||||
| 5321 | Pereira (PEI) | Bogotá (BOG) | 0h 55m | • | • | • | ||||
| 700 | Puerto Montt (PMC) | Concepción (CCP) | 1h 11m | • | • | • | • | |||
| 810 | Antofagasta (ANF) | Cali (CLO) | 4h 39m | • | • | • | • | |||
| 811 | Cali (CLO) | Antofagasta (ANF) | 4h 27m | • | • | • | • | |||
| 52 | Santiago (SCL) | Antofagasta (ANF) | 2h 4m | • | • | • | • | |||
| 5541 | Cartagena (CTG) | Pereira (PEI) | 1h 24m | • | • | |||||
| 5540 | Pereira (PEI) | Cartagena (CTG) | 1h 20m | • | • | |||||
| 131 | Calama (CJC) | La Serena (LSC) | 1h 39m | • | • | • | • | |||
| 130 | La Serena (LSC) | Calama (CJC) | 1h 30m | • | • | • | • | |||
| 7711 | Guayaquil (GYE) | Lima (LIM) | 2h 1m | • | • | • | ||||
| 7710 | Lima (LIM) | Guayaquil (GYE) | 2h 13m | • | • | • | ||||
| 997 | Mendoza (MDZ) | Santiago (SCL) | 0h 56m | • | • | • | ||||
| 996 | Santiago (SCL) | Mendoza (MDZ) | 1h 4m | • | • | • | ||||
| 700 | Balmaceda (BBA) | Puerto Montt (PMC) | 1h 9m | • | • | • | ||||
| 31 | Calama (CJC) | Santiago (SCL) | 2h 4m | • | • | • | • | |||
| 7781 | Cartagena (CTG) | Lima (LIM) | 3h 41m | • | • | • | ||||
| 7780 | Lima (LIM) | Cartagena (CTG) | 3h 36m | • | • | • | ||||
| 30 | Santiago (SCL) | Calama (CJC) | 2h 9m | • | • | • | • | |||
| 3814 | Buenos Aires (EZE) | Rio de Janeiro (GIG) | 3h 4m | • | • | • | • | • | • | |
| 3815 | Rio de Janeiro (GIG) | Buenos Aires (EZE) | 3h 21m | • | • | • | • | • | • | |
| 801 | Cali (CLO) | Santiago (SCL) | 5h 42m | • | • | • | • | • | • | |
| 800 | Santiago (SCL) | Cali (CLO) | 6h 2m | • | • | • | • | • | • | |
| 501 | Santiago (SCL) | Concepción (CCP) | 1h 8m | • | • | |||||
| 7029 | Lima (LIM) | Cusco (CUZ) | 1h 23m | • | • | • | ||||
| 59 | Antofagasta (ANF) | Santiago (SCL) | 1h 52m | • | • | • | • | • | ||
| 701 | Concepción (CCP) | Puerto Montt (PMC) | 1h 8m | • | • | • | • | |||
| 7330 | Arequipa (AQP) | Cusco (CUZ) | 1h 0m | • | ||||||
| 7331 | Cusco (CUZ) | Arequipa (AQP) | 1h 6m | • | ||||||
| 821 | Medellín (MDE) | Santiago (SCL) | 6h 8m | • | • | • | • | |||
| 820 | Santiago (SCL) | Medellín (MDE) | 6h 24m | • | • | • | • | |||
| 761 | Rio de Janeiro (GIG) | Montevideo (MVD) | 3h 0m | • | • | • | • | • | ||
| 760 | Montevideo (MVD) | Rio de Janeiro (GIG) | 2h 45m | • | • | • | • | • | ||
| 761 | Montevideo (MVD) | Santiago (SCL) | 2h 41m | • | • | • | • | • | ||
| 760 | Santiago (SCL) | Montevideo (MVD) | 2h 20m | • | • | • | • | • | ||
| 7321 | Cajamarca (CJA) | Lima (LIM) | 1h 12m | • | • | |||||
| 7320 | Lima (LIM) | Cajamarca (CJA) | 1h 26m | • | • | |||||
| 701 | Puerto Montt (PMC) | Balmaceda (BBA) | 1h 7m | • | • | • | ||||
| 770 | Santiago (SCL) | Sao Paulo (GRU) | 3h 50m | • | • | • | • | |||
| 3071 | Mendoza (MDZ) | Buenos Aires (AEP) | 1h 37m | • | • | • | • | |||
| 7000 | Arequipa (AQP) | Lima (LIM) | 1h 50m | • | • | • | • | |||
| 7001 | Lima (LIM) | Arequipa (AQP) | 1h 30m | • | • | • | • | |||
| 7732 | Santiago (SCL) | Lima (LIM) | 3h 59m | • | • | • | • | • | • | • |
| 7750 | Lima (LIM) | Medellín (MDE) | 3h 5m | • | • | • | ||||
| 7751 | Medellín (MDE) | Lima (LIM) | 3h 1m | • | • | • | ||||
| 7733 | Lima (LIM) | Santiago (SCL) | 3h 41m | • | • | • | • | • | • | |
| 3820 | Buenos Aires (EZE) | Florianopolis (FLN) | 2h 6m | • | • | • | • | • | ||
| 3821 | Florianopolis (FLN) | Buenos Aires (EZE) | 2h 11m | • | • | • | • | • | ||
| 10 | Santiago (SCL) | Iquique (IQQ) | 2h 23m | • | • | |||||
| 751 | Rio de Janeiro (GIG) | Santiago (SCL) | 4h 40m | • | • | • | • | • | • | • |
| 750 | Santiago (SCL) | Rio de Janeiro (GIG) | 4h 5m | • | • | • | • | • | • | • |
| 661 | Arica (ARI) | La Serena (LSC) | 2h 7m | • | ||||||
| 661 | La Serena (LSC) | Concepción (CCP) | 1h 30m | • | ||||||
| 551 | Antofagasta (ANF) | Concepción (CCP) | 2h 23m | • | ||||||
| 141 | Antofagasta (ANF) | La Serena (LSC) | 1h 23m | • | ||||||
| 636 | Balmaceda (BBA) | Temuco (ZCO) | 1h 28m | • | ||||||
| 140 | La Serena (LSC) | Antofagasta (ANF) | 1h 18m | • | ||||||
| 637 | Santiago (SCL) | Temuco (ZCO) | 1h 24m | • | ||||||
| 637 | Temuco (ZCO) | Balmaceda (BBA) | 1h 34m | • | ||||||
| 636 | Temuco (ZCO) | Santiago (SCL) | 1h 23m | • | ||||||
| 787 | Foz do Iguaçu (IGU) | Santiago (SCL) | 3h 9m | • | ||||||
| 786 | Santiago (SCL) | Foz do Iguaçu (IGU) | 2h 55m | • | ||||||
| 3042 | San Carlos de Bariloche (BRC) | Buenos Aires (AEP) | 2h 7m | • | • | • | ||||
| 500 | Concepción (CCP) | Santiago (SCL) | 1h 9m | • | • | • | • | |||
| 611 | Iquique (IQQ) | La Serena (LSC) | 1h 52m | • | ||||||
| 611 | La Serena (LSC) | Santiago (SCL) | 0h 58m | • | ||||||
| 3070 | Buenos Aires (AEP) | Mendoza (MDZ) | 1h 55m | • | • | • | • | |||
| 3790 | Buenos Aires (AEP) | Asuncion (ASU) | 1h 50m | • | • | • | • | |||
| 3161 | Buenos Aires (AEP) | Neuquén (NQN) | 1h 58m | • | • | |||||
| 3791 | Asuncion (ASU) | Buenos Aires (AEP) | 1h 50m | • | • | • | • | |||
| 7258 | Lima (LIM) | Tarapoto (TPP) | 1h 27m | • | ||||||
| 7259 | Tarapoto (TPP) | Lima (LIM) | 1h 23m | • | ||||||
| 550 | Concepción (CCP) | Antofagasta (ANF) | 2h 25m | • | ||||||
| 190 | Puerto Montt (PMC) | Santiago (SCL) | 1h 44m | • | ||||||
| 191 | Santiago (SCL) | Puerto Montt (PMC) | 1h 43m | • | ||||||
| 771 | Sao Paulo (GRU) | Santiago (SCL) | 4h 10m | • | • | • | • | |||
| 7069 | Chiclayo (CIX) | Lima (LIM) | 1h 25m | • | ||||||
| 7068 | Lima (LIM) | Chiclayo (CIX) | 1h 25m | • | ||||||
| 3162 | Neuquén (NQN) | Buenos Aires (AEP) | 1h 39m | • | • | |||||
| 3181 | Buenos Aires (AEP) | San Martín de los Andes (CPC) | 2h 15m | • | • | |||||
| 3250 | Buenos Aires (AEP) | Jujuy (JUJ) | 2h 16m | • | • | |||||
| 3101 | Cordoba (COR) | Buenos Aires (AEP) | 1h 16m | • | • | |||||
| 3182 | San Martín de los Andes (CPC) | Buenos Aires (AEP) | 2h 5m | • | • | |||||
| 3230 | Buenos Aires (AEP) | San Miguel de Tucumán (TUC) | 1h 57m | • | • | • | ||||
| 871 | Florianopolis (FLN) | Santiago (SCL) | 3h 42m | • | • | • | ||||
| 7720 | Lima (LIM) | Quito (UIO) | 2h 19m | • | ||||||
| 870 | Santiago (SCL) | Florianopolis (FLN) | 3h 11m | • | • | • | ||||
| 7721 | Quito (UIO) | Lima (LIM) | 2h 14m | • | ||||||
| 3100 | Buenos Aires (AEP) | Cordoba (COR) | 1h 27m | • | • | • | ||||
| 546 | Concepción (CCP) | Calama (CJC) | 2h 30m | • | ||||||
| 660 | Concepción (CCP) | La Serena (LSC) | 1h 34m | • | ||||||
| 547 | Calama (CJC) | Concepción (CCP) | 2h 35m | • | ||||||
| 3041 | Buenos Aires (EZE) | San Carlos de Bariloche (BRC) | 2h 17m | • | • | • | ||||
| 660 | La Serena (LSC) | Arica (ARI) | 2h 2m | • | ||||||
| 11 | Iquique (IQQ) | Santiago (SCL) | 2h 15m | • | ||||||
| 3740 | Neuquén (NQN) | Salta (SLA) | 2h 42m | • | ||||||
| 80 | Santiago (SCL) | La Serena (LSC) | 1h 10m | • | ||||||
| 3015 | Salta (SLA) | Buenos Aires (EZE) | 2h 3m | • | ||||||
| 3141 | Puerto Iguazú (IGR) | Buenos Aires (AEP) | 1h 56m | • | • | |||||
| 3231 | San Miguel de Tucumán (TUC) | Buenos Aires (AEP) | 1h 46m | • | • | • | ||||
| 3140 | Buenos Aires (AEP) | Puerto Iguazú (IGR) | 1h 48m | • | ||||||
| 3852 | Concepción (CCP) | Buenos Aires (EZE) | 2h 15m | • | ||||||
| 536 | Concepción (CCP) | Iquique (IQQ) | 2h 48m | • | ||||||
| 3851 | Buenos Aires (EZE) | Concepción (CCP) | 2h 38m | • | ||||||
| 3141 | Puerto Iguazú (IGR) | Buenos Aires (EZE) | 1h 56m | • | ||||||
| 537 | Iquique (IQQ) | Concepción (CCP) | 2h 46m | • | ||||||
| 616 | La Serena (LSC) | Iquique (IQQ) | 1h 48m | • | ||||||
| 3014 | Buenos Aires (AEP) | Salta (SLA) | 2h 12m | • | ||||||
| 3741 | Salta (SLA) | Neuquén (NQN) | 2h 34m | • | ||||||
| 3201 | Buenos Aires (EZE) | Ushuaia (USH) | 3h 38m | • | ||||||
| 3202 | Ushuaia (USH) | Buenos Aires (EZE) | 3h 30m | • | ||||||
| 3045 | Buenos Aires (AEP) | San Carlos de Bariloche (BRC) | 2h 17m | • | ||||||
| 3046 | San Carlos de Bariloche (BRC) | Buenos Aires (EZE) | 2h 7m | • | ||||||
| 3880 | Buenos Aires (EZE) | Santiago (SCL) | 2h 25m | • | ||||||
| 3230 | Buenos Aires (EZE) | San Miguel de Tucumán (TUC) | 1h 57m | • | ||||||
| 3251 | Jujuy (JUJ) | Buenos Aires (AEP) | 2h 8m | • | ||||||
| 7296 | Lima (LIM) | Trujillo (TRU) | 1h 15m | • | ||||||
| 3881 | Santiago (SCL) | Buenos Aires (EZE) | 2h 6m | • | ||||||
| 7297 | Trujillo (TRU) | Lima (LIM) | 1h 7m | • | ||||||
| 3140 | Buenos Aires (EZE) | Puerto Iguazú (IGR) | 1h 48m | • | ||||||
| 3734 | Mendoza (MDZ) | Salta (SLA) | 1h 45m | • | ||||||
| 3735 | Salta (SLA) | Mendoza (MDZ) | 1h 45m | • | ||||||
| 7226 | Lima (LIM) | Piura (PIU) | 1h 45m | • | • | |||||
| 7227 | Piura (PIU) | Lima (LIM) | 1h 31m | • | • |
Top airports served by JetSMART
- Santiago Arturo Merino Benitez Airport (SCL)
- La Serena La Florida Airport (LSC)
- Concepción Carriel Sur Airport (CCP)
- Antofagasta Cerro Moreno Airport (ANF)
- Calama El Loa Airport (CJC)
- Iquique Cavancha Airport (IQQ)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Puerto Montt El Tepual Airport (PMC)
- Montevideo Carrasco Airport (MVD)
- Cali Alfonso B. Aragon Intl Airport (CLO)
- Buenos Aires Jorge Newbery Airport (AEP)
- Temuco Airport (ZCO)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Balmaceda Teniente Vidal Airport (BBA)
- Bogotá El Dorado Airport (BOG)
JetSMART contact information
- JAIATA code
- +56 2 27 31 8787Call
- jetsmart.comVisit
Overview of JetSMART
Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.
While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.
If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.
This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.
JetSMART information
| IATA code | JA |
|---|---|
| Routes | 66 |
| Top route | Santiago to Calama |
| Airports served | 23 |
| Top airport | Santiago Arturo Merino Benitez |
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