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Turkish airline is so mismanaged . We had to onboard a flight outside from tarmac when there was heavy rains . By the time we climbed the flight we were drenched from the rain and we were so cold. The flight service was so terrible. The flight attendant never responded to any of the calls. There were no extra snack left for the kid . On one of the more than 13 hours flight my seat did ot recline and the person in the front had reclined their seat completely , for the whole more than 13 hour journey , I barely had any space to do anything . I will never travel with this airline ever again , such a bad experience

Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

Very Bad experience bqz I was missed my next flight.

Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.

Horrible, hated every part of it. They do not have business class- just tried to make one row. Boarding was a mess- felt like hungry people fighting for food. Will never ever travel in Indigo

It was great! Great value for the price I paid. Great crew and great food in business class

Unbelievable food and service! Chefs are amazing onboard. WiFi spotty

Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.

Crrew great. Seating space getting worse that worse. Food awful

Staff was good on flight - helpful and pleasant. Food was good too. Bathroom situation not good - long waits even though we were in Premium Economy. Transit from previous flight was horrendous in Frankfurt! Aircraft taxied forever after landing, bus ride from plane to airport building was forever, then had to take train to Terminal Z, had to walk miles to get to Security Check, lines were unbelievably long, then further walking to gate. Barely made it even though I had a stopover of 1 hour and 40 minutes!

Lufthansa was great, out of my own financial limitations I had to be in economy, it’s really tough on my back for long haul flights

Aircraft felt very old and business class was not as nice as on other airlines. Also 3 of the 4 flights on this trip were delayed.

They did not serve my special meal request after departure of airplane

The service and flight was great. Luggage came out very quickly!

I ended up in Lufthansa to Zagreb because of our delay

Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.

My flight from Munich to Zagreb was canceled, no one bothered to let me know. I only found out when I came to check in in Denver. Kayak company wouldn't even issue me a new flight. They said that United Airlines holds my ticket. With United I was around 90 minutes call with supervisor who was trying to explain that she can't help me change canceled flight, Kayak agency should do this. On the end she issued a new flight with 24 hrs overlay I Munich. The whole ordeal was so traumatizing for me. I am a women traveling alone. No one offered hotel or any tipe of help in Munich. Traveling these days is so poor, No one is taking any responsibility for anything, we are left to suffer their unorganized mess, and pay really good money for it. I was not gonna wait 24 hrs in Munich, I had to take taxi to city and took a bus to Zagreb. Terrible experience all around.

I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.