|Top route||Krakow J. Paul II Balice to Warsaw Frederic Chopin|
|Top airport||Warsaw Frederic Chopin|
Cons: I cannot think of anything to improve except for serving more polish traditional foods.
Pros: 3 hours flight, on time.
Cons: During the time of COVID, I would expect the crew to follow restrictions and procedures. Nobody from the crew paid attention if all passengers have their face masks. In fact, most of the passengers didn't have masks on their mouth and nose. Many of them didn't have them at all. Crew didn't care. If this is how LOT pays attention to our health during travel, I will definitely not fly with them anymore. 2 months earlier flying with Lufthansa and all crew was very strict about the rules and everybody on board was wearing a mask.
Pros: Quick Check in
Cons: The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own.
Cons: The TVs didn’t work even thought the steward ESS restarted them .
Cons: Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!
Pros: Everything is good
Cons: The option to be able to drink enough water.
Cons: My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting.
Pros: Crew was polite
Pros: Nothing to like
Cons: This Iwa’s very bad experience. Never again will use LOT
Cons: Never again
Pros: Everything was great - service, food, boarding
Cons: More food choice would be great
Cons: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company.
Cons: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company.
Pros: The seats were very comfortable. The plane was clean and the crew was very friendly.
Pros: All is excellent
Pros: All was excellent
Pros: The crew was very profesional . Our fly was safe and on time.
Cons: Maybe variety of good movie could be better .
Cons: To train the flight attendant to do better.
Pros: The crew was really great, seats like in any Airbus (I guess better then Boeing)
Cons: Very old movies as entertainment.
Pros: Smooth flight
Pros: Never made on plane
Cons: The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side.
Pros: Sit was not comfortable, looks like that airplane was not for long trip.
Cons: Comfortable seats, screen, usb charger.
Pros: New plane, comfortable seats, very nice flight attendants.
Cons: There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking.
Cons: Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food.
Cons: somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!
Cons: entertainment, comfort
Pros: The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport.
Pros: Crew was very professional. USB port to charge your phone or tablet. Nice selection of music from many different eras.
Cons: No maps on the screen in front of me. Not the best selection of comedy TV shows. No veggie option for Vegans.
For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.
When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.
LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.
The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.