Daily cleaning, installation of cabin HEPA filters on flights to Taiwan Taoyuan Airport
If travelling to Taipei City Taiwan Taoyuan Intl Airport, the cheapest city to fly from in the last 3 days was Chennai, with flights as low as ₹ 1,209,755 one-way and ₹ 9,241,211 return. Flights from Mumbai are the most searched and start at $198 for a return trip.
There are 28 km between Taipei City city centre and Taipei City Taiwan Taoyuan Intl Airport.
Taipei City is served by Taipei City Taiwan Taoyuan Intl Airport, also commonly referred to as Taipei Taoyuan, Taiwan Taoyuan, or Taiwan Taoyuan Intl. The airport code is TPE.
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Scores according to KAYAK customer reviews
Pros: "Food, service"
Cons: "The space"
Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."
Pros: "I always like Singapore Airlines. They should continue to be the best."
Cons: "Some flexibility to select food choices even if we book the flight in short notice."
Pros: "Crew is attentive to our needs"
Pros: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Cons: "Food was good but was not full compared to emirates."
Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."
Pros: "Cabin crew were great"
Cons: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Cons: "Delay could be complimented by faster speed"
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Cons: "For better leg room in business class go for the bulkhead seats"
Pros: "The crew was amazing. The seat were uncomfortable"
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Cons: "Cabin little bit cold"
Pros: "Great service."
Cons: "Disinfectant smell."
Pros: "Entertainment system"
Cons: "Uncomfortable seats with no space, arrival at last gate"
Cons: "Some staff not courteous which surprised me"
Pros: "Comfortable, full service through the night.."
Pros: "business seats were excellent"
Cons: "all was good"
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "wide seats. great service. on time."
Cons: "food was not as good as one would expect."
Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Pros: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Pros: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "Great service"
Pros: "Superb service throughout from check in to on flight."
Cons: "Seat on outbound had a slight issue."
Cons: "Old planes and screens."
Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"
Pros: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."
Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Pros: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."
Cons: "Food not so good"
Pros: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Cons: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
Cons: "I understand that the crew was probably tired, but I believe they can be friendlier."
Pros: "Crew are efficient and friendly"
Cons: "Portion of food could have been slightly bigger"
Pros: "Good meal"
Cons: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
Pros: "Lovely people. Lovely service. Good food."
Pros: "Great services"
Cons: "Great seat and smooth flight"
Cons: "Excellent price generous luggage allowance."
Pros: "Super cool light meal in a little bag. Best budget airline I have flown."
Pros: "Seamless boarding and deviating."
Cons: "Thai Smole seats offer the least legroom in my experience. Very narrow."
Pros: "I'm very justifying for the flight."
Pros: "On-time departure and arrival."
Cons: "Nothing to complain about."
Pros: "Great flight on Thai Smile."
Pros: "friendliness of staff"
Cons: "Entertainment program was boring, leg space limited"
Cons: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
Pros: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Cons: "There wasn’t any tv to watch and not by way of magazines either."
Cons: "Getting our bags took a long time"
Pros: "Good services"
Cons: "Good service and comfortable"
Pros: "The relaxed atmosphere and attentiveness of the flight attendants"
Cons: "The distance of the terminal to the aircraft"
Pros: "Friendly staff overall good experience."
Cons: "Only issue is there is no alchohol on these flights."
Pros: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Cons: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
Pros: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Cons: "Vegetarian food option"
Pros: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Cons: "Loved everything"
Pros: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Pros: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Pros: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Cons: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
Pros: "Very nice"
Pros: "We arrived safely"
Cons: "They kept canceling flights. Bad service would not fly again."
Pros: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Cons: "No entetainment, food just a pretty untasty sandwich"
Pros: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."
Cons: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
Pros: "Friendly staff through every step of the way."
Cons: "Vegan food options would be a wonderful addition. Everything else was great!"
Cons: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
Pros: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Cons: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."
Pros: "Great service, very amicable staff, excellent plane"
Pros: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
Cons: "I would have appreciated a vegetarian option for the meal."
Pros: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Cons: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."
Cons: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."
Pros: "Food is good for a short flight. The crew were professional."
Cons: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
Pros: "Good flight, reasonable price"
Pros: "Aircraft size was big for short haul"
Cons: "Not much to dislike"
Pros: "Everything was first rate and efficient"
Pros: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
Pros: "Overall everything was good except meal option"
Cons: "Not having vegetarian snack or meal"
Pros: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
Pros: "New and comfortable plane."
Cons: "Last call came much earlier than described at check in"
Cons: "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."
Pros: "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"
Pros: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
Cons: "plane was 30- 45 minutes late leaving BKK and about 20 minutes late leaving KK"
"The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]"
Pros: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Cons: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Pros: "plane is comfortable and business class bar is great"
Cons: "Boarding was a mess and food is terrible"
Cons: "Gate change confusion unnecessary"
Pros: "Food and entertainment"
Cons: "Baggage damaged"
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Cons: "Breads must be at least warm. The breads were frozen."
Cons: "food was average"
Pros: "Good like always"
Cons: "All perfect"
Pros: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Pros: "Everything was great"
Cons: "Nothing bad"
Pros: "For other people it seemed to work."
Pros: "Smooth boarding and take off on time !"
Pros: "Great flight"
Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "About 30 of us waitined about 20 minutes for the bus to transfer from plane to terminal . I only had 35 minutes to get to my gate for my transfer to Glasgow . No chance for anything to eat . Not happy ."
Pros: "some new movies"
Cons: "Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything"
Pros: "Nothing about thto flight was enjoyable."
Cons: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
Cons: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Cons: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
Pros: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Cons: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Pros: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Cons: "Very very poor customer service"
Cons: "Packed flight with the entertainment system not working and a spiced potato sandwich for a snack."
Cons: "IAD-->DXB--?AMM; Airlines took my stroller from me before boarding the first flight to Dubai(at gate), and they gave it to me in Amman. WHen landed in DXB, There was a long walk form the plane to the gate where you can find a stroller in the airport( which is only a single stroller) and having 3 kids which does not help. Why not give strollers at gate just like all other airlines! I was prepared and had the double stroller with me! Never again on Emirates with kids!"
Pros: "Friendly crew"
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Cons: "16 hours transit in dubia without any service."
Cons: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."
Pros: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Cons: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."
Pros: "As expected"
Pros: "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
Cons: "There were maybe too many announcements made throughout the flight."
Pros: "The flight from Dubai to NYC was great"
Cons: "Small sandwich and small breakfast for 9 hour flight"
Pros: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Cons: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."
Pros: "I like the ice from emirates"
Cons: "Crew members service"
Pros: "everything from service, food, to entertainment. Keep up the good work."
Cons: "Seats were a bit small, if I had more room it will be perfect."
Pros: "The crew and leg room"
Cons: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."
Pros: "I liked the boarding and most the crew was excellent"
Cons: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."
Pros: "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
Cons: "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."
Cons: "My baggage didn't arrive although I was having 22 hours stopover in Dubai."
Pros: "Crew behavior, boarding, entertainment channels,food,comfort"
Pros: "Service was great."
Cons: "Food was bland though it was Bengali cuisine from Kolkata one would expect a little more taste."
Pros: "Emirates is the best flight I've ever taken!!! The food, the drink, the service and the entertainment all surprised me! I'd like to take their flight to all the countries!!!;)"
Cons: "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
Cons: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : email@example.com Thank you. Blessings, MIKYOUNG SEO"
Cons: "Entertainment system is way too old"
Pros: "Seats are the most UNcomfortable in Asia."
Cons: "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
Pros: "The lounge"
Cons: "It is no total flight old plane."
Cons: "The aircon was not cold enough"
Pros: "A young very professional crew made the journey a pleasant trip"
Cons: "Nothing really"
Pros: "Amazing crew lounge just great airline"
Cons: "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
Pros: "Seat from delhi was very small"
Cons: "All okay"
Pros: "Crew is approachable and the food is fine."
Cons: "To make sure the plane is properly check before the passengers enter the plane. That is SOP. Dental kit or toothbrush and toothpaste should be ready dont wait the passengers will request or ask. Hoping you will considered my evaluation coz the ladt time I took Thai, its nice. Thank you!"
Pros: "Good service"
Cons: "Delay and the staff not so friendly (flight attend) Halal food have to provide"
Pros: "the flight was online, and the checking in process was fast and efficient"
Pros: "Excellent flight....painlessly"
Cons: "Old useless aircrafts"
Pros: "Aircrafts ...which are big"
Pros: "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"
Pros: "The flight was awesome, the food was delicious and the delay was shot"
Pros: "Good service and kind staff."
Cons: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
Pros: "On time and service"
Cons: "Not much variety for music options in entertainment"
Cons: "Lack of legroom"
Pros: "OK, so it's a plane, and I'm in economy. Still, the crew makes you believe they're actually glad you're on board, and the amenities are quite good for economy travel. No complaints."
Pros: "We didn’t crash!"
Cons: "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
Pros: "very comortable seat in business class. very pleasant flight attendant pretty good meal"
Cons: "flight did not pull up to the gate. Everyone had to walk down the stairs and get on the bus."
Cons: "liked everything. i have traveled with Thai many times over the past 30 years."
Pros: "Spacious leg room when seat is in an upright position"
Cons: "Headphone connection was bad. Crackling sound was constant...at times lost sound completely."
Cons: "Due to visa not being final I wasn't allowed on flight. I would appreciate any assistance with getting refund. Thanks"
Pros: "Boarding and in flight services"
Cons: "Nothing in particular"
Pros: "New, comfortable plane, good choice of movies, good food, great crew."
Cons: "Bangkok Airport is a terrible transfer airport. The air-conditioning is insufficient so it is very hot inside the terminal and the food is over-priced. Boarding at Frankfurt Airport was a bit chaotic."
Cons: "a crying 2 year old = no sleep, even with ear plugs"
Pros: "Staff, service, and entertainment!"
Cons: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Pros: "did not like anything"
Cons: "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
Pros: "Not uncomfortable"
Cons: "A less good selection of films than other carriers. Long wait both ends before take off and especially when alighting Cramped No toiletries No menu in advance"
Pros: "Reasonably peaceful"
Pros: "The service was very good. Friendly cabin crew & smooth take off & landing."
Pros: "Good seats in Business class on A380. Much better than BA, but not as good as Etihad. Cabin was too warm. Overhead lights flickering because of problem with bulb (yet on a fairly new aircraft)."
Cons: "Service was no different from economy class - perfunctory, reactive. No offers of any refreshments between the set meal times (not even water)."
Cons: "The service was not that great. Normally the staff is very attentive but they lacked in service this time and I am not an attention seeker. (In all the flight I ask for their presence 1-2 times for water) Who knows why. Got served the wrong plate and drink."
Pros: "Fast in flight service and good entertainment options for a short flight."
Cons: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Pros: "747, beautiful people and views"
Pros: "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"
Cons: "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"
Cons: "Boarding a Thai Airways flight is always a bit chaotic... there is typically an unexplained delay of unknown duration. once on board, service is very good."
Pros: "Food was good. Seat ok and check-in done promptly."
Cons: "Crew, ground and air, could be a bit more friendly but it was acceptable. Arrival was later and baggage handling a bit slow too. Bag was well handled."
Pros: "Perfect. Nice."
Pros: "The crew were friendly."
Cons: "The entertainment center was not working, even after being reset."
Pros: "Food, comfort and Thai cinema"
Cons: "Wish the food choices reflected Thai cuisine."
Pros: "All the crews were so nice and I always got perfect inflight services."
Cons: "After boarding, it took 40 minutes to get ready to take off. Weather was hot at that time."
Pros: "friendly, thorough service, and entertainment. A comfortable trip."
Pros: "The Thai air crew did a reasonably good job at managing a large group of unruly, rude and disruptive passengers"
Cons: "The unruly passengers were a potential danger to the crew and the rest of the passengers. The Thai crew could have been faster in resolving the situation."
Pros: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Cons: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
Pros: "Seats were very comfortabe"
Cons: "Food was not great. It took over an hour for the bags to come through at JFK."
Pros: "Very good entertainment system."
Cons: "Food was horrible. No drink service. Old seat."
Pros: "Seat was not comfortable"
Pros: "The crew were busy but very attentive"
Cons: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Pros: "crew amazing"
Cons: "flight always late as usual"
Pros: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Cons: "My earphones was broken, a little bed for me. Entertainment without sport news."
Pros: "My cabin bag got lost and theres no way to track it. Complete outrageous."
Cons: "Everything. Worst experience of my life"
Cons: "I didn’t have a pillow."
Pros: "Familarity with airline"
Cons: "Limited food options. No drinks service."
Pros: "All the flights had bad Kosher food"
Pros: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Pros: "Overal, very pleasant flight."
Cons: "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
Cons: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
Cons: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
Pros: "The Stewardesses were polite"
Pros: "Good service"
Cons: "Older plane"
Pros: "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Cons: "A Economy flight is an economy flight....what else can I say"
Pros: "The overall value is good."
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Pros: "Superb crew and excellent service."
Pros: "Service is good."
Cons: "Wash rooms are limited"
Pros: "Chicken rice"
Cons: "Mess in TPE"
Pros: "CREW AND PLANE"
Pros: "The crew was polite and efficient."
Cons: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
Cons: "Terriable service"
Pros: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Cons: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."
Pros: "Great crew. Super friendly."
Pros: "Good service"
Pros: "The crew was excellent and helpful."
Cons: "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
Cons: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"
Cons: "1-hour delay due to inclement weather"
Pros: "The captain landed the aircraft exact at the time he committed when the flight took off"
Cons: "Technical superiority & safety of operations"
Cons: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
Pros: "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
Cons: "A glass of wine or beer would have been lovely."
Pros: "Like a little private apartment, glorious."
Cons: "No wifi, limited mivies"
Cons: "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
Pros: "Nice flight great service"
Cons: "I like everything"
Pros: "Service is good."
Cons: "Food is too simple."
Cons: "Flight was delayed."
Pros: "friendliness of crew and ease of boarding"
Cons: "food was ok"
Pros: "Ice cream on the plane"
Cons: "my main course was not that tasty.."
Pros: "Cathay had agent waiting for me at my landing gate and guided me through the change of flights and led me to the proper gate for my new connection. They were very customer service oriented."
Cons: "Flight was late into Hong Kong and I missed the connection to the United flight to San Francisco."
Pros: "Surprisingly the legspace was good enough. I am a 6 footer and i did not have much of a problem with leg space. With respect to entertainment , there were some good latest movies. The food and snacks were good."
Cons: "The crew needs to be little more polite. Except one girl rest of them , i felt was not as polite as they should be. The moat important thing about the flight is there was just one restroom in the center of the flight and obviously its always occupied. So most of the times you end up walking to the end of the plane to use the rest room."
Pros: "Overall experience is good"
Pros: "Everything! Even coach was a great experience"
Airlines flying to Taiwan Taoyuan Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Taiwan Taoyuan Airport
Masks required on board, masks provided on flights to Taiwan Taoyuan Airport
Social distancing seating
Middle seats unavailable to book on flights to Taiwan Taoyuan Airport
Testing for antibodies, testing for symptoms for flights to Taiwan Taoyuan Airport
Waiving of change fees. Search flexible flights to Taiwan Taoyuan Airport