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Cons: More food variety

Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Good service and good plane.

Pros: The plane was new

Cons: Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed.

Pros: Professional and very accommodating crew

Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Pros: Just a normal service. You got what you pay. But Thai loin air better than others low airlines is free load baggage 15kg and free assigned seat

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: The food was good. The service very good. Check in was so fast.

Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out

Pros: Enjoyed buying extended leg room

Cons: Water should be a standard on a 4 hour flight

Cons: The aircraft was very cold and chilly.

Pros: Overall, the staff was amazing, so as the food and cleanliness

Cons: The space between the seats in economic seat

Pros: Clean cabin and good service

Cons: Not every body is doing extra miles to make customer happy

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Cons: Nothing

Cons: delayed 2 times.

Pros: Proactively checking the boarding pass to shorten que of the boarding process.

Cons: Delayed

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.