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Pros: Seat comfort

Cons: Lot of turbulence. Provided videos/entertainment without providing headphones

Pros: Boarding was on time and we arrived early. The staff was also very friendly

Cons: Worst airplane i have been on since 2007

Pros: Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated

Cons: Nothing I can think of.

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Pros: It was incredibly quick!

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: Staff was great. Good experience for our first overseas flight

Pros: business class seats at the time of the sleep was very uneven and uncomfortable, foods and coffees were cold.

Cons: Everythings ........

Pros: Crew was great.

Cons: Seats are small, touch screens dated. but that's on the airline to update and the seats won't get any larger as long as money is being made.

Pros: Clean effective travel

Cons: Space space space. Uncomfortable seating for long flight.

Pros: Very helpful and friendly crew, that is hard to come by these days. Movie choices were great.

Cons: I have this problem with most flights, on-boarding is a mess people just herd around when it’s not their group.

Pros: Nothing to like.

Cons: Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken.

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated

Cons: Nothing I can think of.

Pros: The flight was on time!

Cons: Aircraft was too warm. Needed more air!

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Pros: pilot was great... made the landing at key west seem easy!

Cons: Flight attendants seemed to really like their jobs!