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I always had the best experience for the professionalism of the crew and the way they make you feel as a family!!!

Terrible, delayed flights lost luggage and lost hotel fees. Missed meetings. Overnight in airport every air canada flight was a cluster mess.

It was good, seating was a little tight apart from that all was well.

I waiting for 2 hrs to retrieve my luggage. Didn't get home till 3am.

The flight left late and I didn’t get a glass of bubbly upon boarding (which I’m used to when booking business class on other flights), but otherwise it was a pleasant flight with lovely, helpful crew members and I enjoyed my meal.

Flight attendant told passenger to move my bag in order to accommodate his not allowed roller bag then proceeded to crush my bag. When I complained flight attendant said roller bags take priority. Yet this flight was on Rouge which only allows one personal carry on. But not enforced. So I was penalized for paying to check my roller bag.

My flights were all either late or canceled. It was stressful and a waste of my time. This is the third flight in a row with Air Canada that has been a scheduling mess. Not appreciated.

The airplane has been replaced and late night layover have been extended from 3 to 7 and the only compensation was a $15 food voucher after most restaurants have been closed, not helping with children after a 18+ hour international flight

As we were boarding the plane, there was an unknown substance on my seat. We requested that the cabin crew clean the substance off of the seat, but a member by the name of "Julia" asked us, "Why should I clean this mess up?". She then proceeded to ignore us for the duration of the flight, even asking one of her colleagues to serve us during the meal service instead.

Flight cancellations, delays, mass confusion and disorganization! That’s Air Canada for you, nothing new. I would have chosen a different airline if it were an option, and Air Canada continues to prove they don’t care about their customers.