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Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: Crew was attentive.

Cons: Tiny, uncomfortable seats with warn cushions.

Pros: Premium economy was perfect, smaller cabin with less people, great flight.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Seats comfortable. Food was good.

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: Friendly staff

Cons: Fly on time

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: It was OK experience. Nothing special.

Cons: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Pros: I have no time for you sorry

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: Amazing and helpful crew. Great seat.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Cons: Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders

Cons: I missed it

Cons: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Pros: Can't really remember.

Cons: Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight.

Pros: Everything great!

Cons: ~

Pros: The cre was really nice and very attentive.

Cons: The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight.

Pros: The 1-hour complimentary wifi.

Cons: Hope they had the immigration/arrival card on the airplane.

Cons: The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!

Cons: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Pros: Everything was good

Cons: I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time.

Pros: crew was good seating was horrible

Cons: Too tight seat AND food service was terrible (ONE PERSON SERVING LOT OF PESSENGER)

Cons: Wider seats

Pros: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Cons: Great plus is a direct flight and price

Pros: Evry thing but the dilay

Cons: If we arrive on time

Pros: Tooth paste and brush that airline gives out is amazing. Food is delicious

Pros: The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom.

Cons: I like it the way it is. Keep doing the good job.

Cons: No gate for departure or arrival. No business class longe in Cape Town.

Pros: The 1-hour complimentary wifi.

Cons: Hope they had the immigration/arrival card on the airplane.

Pros: Staff were accommodating and considerate, great flight!

Pros: The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew

Cons: The crew should have been there with the passengers

Pros: It was ontime

Cons: Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages

Pros: On time, check in staff was friendly and helpful

Cons: It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight

Pros: Professional service. (Overall)

Cons: 1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do.

Cons: Hotel was rubbish

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Cons: Provide power outlets at seats.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Cons: Please see answer above. The aircraft should have been maintained.

Pros: Brand new A321 Neo

Cons: Couldn't find a way to recline seat

Cons: More legroom please

Cons: Even a small coffee/tea service would be a nice addition.