Find cheap flights to Miami (MIA)

Plane was new

Plane was late

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

Everything else was excellent.

There was no entertainment on this flight

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

The Business - was The Business! Loved it.

Everything!

Did not take the flight in the end

My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines

Smooth flight

My economy window seat was just too cramped for a big guy on a nine hour flight

Nothing

The plane was cramped,the onboarding process made no sense everyone stood up there and waited online for 40 mins there were no zone calls and it caused chaos on the plane the flight attendant yelled at a passenger to hurry up when it took them forever to board the plane and it was so unorganized the bathrooms were never cleaned during a almost 10 hour flight it was terrible

2 meal services provided more than enough food. Simple boarding process- everyone at once. There were also blankets, a pillow, and little disposable slippers provided.

The tv in the seat back in front of me didn't work. It would not even turn on. The flight attendant wanted to move my bag from the overhead compartment to some location I couldn't understand because someone had a suitcase and they were running out of room. I was there first and did not want to move my bag.

The best airline company, thank you very much!!!

Flight attendants weren't friendly and couldn't speak English.

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done.

The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though.

Movies

cold bread

Service

It was very cold! Too much air conditioning.

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

On time.

No negative

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin

Not much.

It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own.

Friendly people on board

Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections

waiting on the tarmac for 40 minutes

The crew boarded us efficiently, and got us off the ground on time, but the boarding experience is not pleasant.

The food selections are limited. The crew ran out of popular items in the economy cabin. The personal seat lighting on the B-767 never quite worked. I eventually gave up on it. The overhead bins were too small for many roller boards, which caused some passengers to be perplexed. Delta should offer some inducements to encourage passengers to gate check bags.

Entertainment system is great.

Every interaction with crew seemed dismissive and coerced. They behaved as if they didn't want to be there.

The food on the flight from Venice to Atlanta was excellent! And the flight attendants was really friendly and helpful. My movie screen froze up and our attendant rebooted it right away.

Everything was great but I particularly liked the meals.

Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again.

Good excellent! Service attentive, friendly.

Over crowded, no leg room

nothing really special

Food is very Poor Seats are cramped and uncomfortable

Purchase value

Economy seats are a bit tight

i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.

the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

Over all great

Nothing

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

Flight crew were courteous and efficient.

Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight.

Crew was friendly. Food was good

Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read.

Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight.

Hasn't happened. Still waiting.

This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most.

The honesty of the staff and the constant updates

Flight was delayed and overall the flight wasn't comfortable.

I liked that the flight attendants were courteous and attentive.

The entertainment system is a compkeyfailure and is unresponsive to touch screen. The entertainment feels like it was done to please everyone. In the process the selections are of limited interest. Movies are not interesting and often not available. If this entertainment were on the ground it would be a train wreck.

I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight.

Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks

Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional.

With seats being so tight causing an issue when getting in and out of seats.

Smooth flight

My economy window seat was just too cramped for a big guy on a nine hour flight

Food, crew, entertainment great

Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way...

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

On time.

No negative

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination.

Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared.

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

Not much.

It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own.

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

Service

It was very cold! Too much air conditioning.

Nice Staff, flight on time, good customer service (they're British)!

Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside.

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

The flight was late but the pilots made up most of the time

Uncomfortable seats

Food, crew, entertainment great

Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way...

Everything!

I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight.

Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks

The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive.

Happily, the flight was completely non-eventful.

The food and snack choices are quite limited.

I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay.

There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave.

waiting on the tarmac for 40 minutes

Everything was great but I particularly liked the meals.

Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again.

Value, food

For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard

Good excellent! Service attentive, friendly.

Over crowded, no leg room

Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying.