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My luggage was lost at the airport but American Airlines contacted me and got it to me the next day.

Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.

Very comfortable flight and simple and directed one way and back. Amazing price.

We loved our flight attendant, Emma from Scotland, the meal and entertainment offerings were wonderful, the flight was smooth, and enough leg room to stretch. We would fly with you again!

Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.

24 hour delays aren’t even heard in 3rd world countries with archaic transportation systems. I’m never flying American Airlines again.

Long line with check in at the DIA British Airway counter.

The flights were on time. Cabin crew were nice. The food was terrible! Checking in was not easy using my phone.

Crew were fantastic and the aircraft was extremely comfortable, but outdated. Headphone jacks were worn out and sound normally only came out of one ear unless positioned just right.

Departure was delayed leading to late arrival, 25 min wait for a gate. Basically, missed all our connections & had to be rebooted, which was a very long process.