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Had a plane! Have a plan! Have my luggage! 10 hours of travel turned into 50 hours. Good Lord!

The travel on premium economy class was very positive. Comfortable with plenty of space and leg room. The service throughout was top notch. Crew members were kind and helpful. Food and entertainment were excellent.

Based on my wife's damaged condition, BA very kindly upgraded us from cattle to business class. MUCH appreciated!! One of these days, as it gains more experience, BA MAY learn how to depart on time (with over 30 years experience with BA, no flight has EVER managed to leave on time), Once airborne, the entertainment was ever so very pedestrian. But the flight was uneventful and the cabin crew's service was superb. And whichever driver landed the aircraft had obviously done it before. But BA unfortunately is learning from that scuzzy airline Delta. Delta is ALWAYS stunned when one of its aircraft actually turns up anywhere and is NEVER ready to receive it -- even when it turns up where and more or less when it is supposed to, NOT an example worthy of emulation.

Incredible. The upgrade to Business was a phenomenal way to end my trip, beyond grateful for the generosity and hospitality.

Great! Apart from small sitting in one the flight everything else was good

OK. Needed more information on baggage details with different airlines and airport baggage pickup Also, it appeared they offered free WiFi on their info publications but none did.

Great until k found out they never got my check bags onto the plane.

It was pretty decent mostly cause I have leg room.

Too much long line at the TSA and Security. Prepare for long walk for baggage claim.

No land services during boarding, specially while moving from terminal to another