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Pros: The crew was amazing!!

Cons: Nothing! Excellent flight!

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Pros: The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.

Cons: The movie selection and meals were not bad, but I've had better on other airlines.

Pros: The crew was absolutely amazing!

Cons: I think everything was amazing

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: Everything was excellent

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Pros: friendliness

Cons: food

Cons: Entertaining in English

Pros: Good crews.

Cons: Space seats.

Pros: Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.

Cons: Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.

Cons: The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying.

Pros: JAL flight crew were excellent and friendly

Cons: nothing

Pros: I had a nice exit row seat so that was nice

Cons: The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long

Pros: great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.

Cons: Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.