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Pros: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Cons: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Pros: 33" seats

Cons: nothing

Pros: Crew and service were outstanding!

Cons: I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.

Cons: Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic

Pros: Everything went smooth and the flight was uneventful

Cons: Online check-in did work for me. I had to wait in line for ticketing.

Pros: Good service. Nice crew.

Pros: Excellent service from the ground staff

Cons: Better food served in the lounge

Pros: Crew is wonderful .they do everything in business class to make you feel comfortable

Cons: I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change.

Cons: The Entertainment screen could have been larger.

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Cons: one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.

Pros: Punctual and direct flight NRT-BOS. Time-efficient.