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Honolulu car hire

Driver's age: 26-65

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Cheap car rentals in Honolulu

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Economy
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Compact car
Compact
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Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
Minivan car
Minivan
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Passenger van car
Passenger van
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Pick-up truck car
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KAYAK’s top tips for renting a car in Honolulu

  • Ready to rent a car on your vacation to Honolulu? If you are traveling to Honolulu International Airport, you will find a wide range of car rental options, both on and off-site. If you want to rent a car directly from the airport, head to the rental offices, which are conveniently located next to the baggage claim at Terminal 1. Alternatively, there are booking desks on the ground level of the Terminal 2 in the Parking Garage. On the ground level of the airport, there is also a car rental shuttle stop in designated areas along the center median, outside of baggage claim areas.
  • If you want the independence that comes with having your own set of wheels, avoid the slower public transport and less safe mopeds and rent a car in Honolulu. Park up on the coast and witness the natural beauty of Waikiki Beach, or take a road trip out to heights of the Diamond Head volcanic crater for a unique view of Honolulu.
  • As a visitor of Honolulu, it’s best to steer clear of driving in the Waikiki Beach area, as this is the main tourist hotspot and is naturally very busy. Driving around the town is a lot like navigating through a city so you can expect a slow traffic and lots of pedestrians. You must also embrace the “spirit of Aloha,” as locals are very relaxed when it comes to driving on any Hawaiian roads. Drivers should remember to be polite and make space for merging cars, thanking other road users. Also, unless there’s an emergency, lay off the use of your horn.
  • Rush hour in Honolulu starts early, as the busy weekday traffic hits from 5 am to 8 am. By the afternoon, rush hour goes from 3 pm to 6:30 pm ,when drivers are outbound. Try to avoid taking your car on the surface streets of downtown Honolulu and Waikiki, as these tend to be busy. You should also steer clear of the H-1 and H-2 Interstates, as well as Nimitz Highway/Ala Moana Boulevard, as traffic is heavy on these routes.
  • Book your rental car in Honolulu at least 2 days before your trip in order to get a below-average price
  • Intermediate rental cars in Honolulu are around 78% cheaper than other car types, on average

Honolulu car rental experiences: the best tips from KAYAK users

Insights shared by verified travellers who rented a car in Honolulu 
Verified travelerSept 2024
SIXT is the best rental car company in Honolulu hand down. Great lineup of cars and the best staff and easy return services.
TerraAug 2024
Book a compact or small truck/suv. The Dodge Ram was way too big. Really inconvenient for parking and narrow roadways on Oahu. Does provide a lot of space if you need it. I also suggest checking the vehicle for damage and documenting it when you pick up and when you drop off. They will hold you responsible for every little thing even if you didn't do it... so take the time to take the photos! Seriously!
Verified travelerAug 2024
Before renting a car. Make sure you have somewhere to park and the price. Some charges I saw were up to $40/day. And I noticed a lot of parking spaces near hotels and condos were hard to find.
Verified travelerJun 2024
I would suggest a small or compact suv vehicle as streets are narrow and rarely any parking.
Verified travelerMay 2024
Just rent the Tesla and be done with it, the island is confusing and the city is even more confusing just be aware that Pearl city has the only public charger that I’m aware of and the others are private party so you may not be able to use them even though they’re on the map. You might be waiting in line to charge.
Verified travelerJan 2024
Trust Google maps. Works better than the Apple service. Driving is relatively easy and most drivers are courteous albeit its a bit hectic.
Verified travelerDec 2023
Easy and quick at the airport for pickup and drop offs.
AnnaDec 2023
Expect check in to take time. Drop off was easy
ChrisJan 2024
Driving in Oahu was straight forward. Have patience, plan your route ahead of time. Don't book with a third party if you can help yourself. Book with someone who is accountable if that's even still a thing in 2024
ChrisJan 2024
Driving is busy and can be hectic. Just allow extra time and map where you’re going before driving. Also, police are everywhere so drive the speed limit and don’t be in a hurry.
Verified travelerNov 2023
Avoid the highways around Honolulu between 4 and 6 around the city, other than that driving is a wonderful experience.
Verified travelerNov 2023
Only company to rent from
Verified travelerSept 2023
I picked up Dodge mini-van, for 6 passengers and 6 big suitcases. It was perfectly fit but fuel consumption was no good. There are many road constructions out there, so you should take H1 freeway between airport and waikiki area. Nimitz and Ala-Moana Blvd is no use especially in peak time.
Verified travelerSept 2023
Driving was congested in certain areas. Plan ahead with enough time to get where you are going. I use Waze to find detours.
PatriciaNov 2023
Know the cost of parking on top of rental, there is some free parking on the street but it's a walk.
Verified travelerNov 2023
Just be aware of the parking situation wherever you are staying. Parking lots and garages can be pretty tight sometimes.
Verified travelerSept 2023
Driving in Honolulu is not difficult but parking can be hard to find.
Verified travelerSept 2023
Make sure you rent from major brand that has on site representation.
Verified travelerJun 2023
Know in advance how your getting from airport to rental car location and when the rental store closes/opens.
Verified travelerJul 2023
Drivers are very courteous in Hawaii. Don't drive in Hawaii like you are from the Northeast.
Verified travelerJul 2023
Pay a little extra for a reputable company.
Verified travelerJul 2023
We rented a huge 12 seater Chevrolet had a huge trunk area, parking was a little hard to navigate but overall was fine. Only other thing to note ie we had to pay overnight parking for an oversize vehicle which came out to $78 a night.
Verified travelerJun 2023
They are on island time for sure. Everything is done at a laid back pace. I was not use to such low speed limits.
VioletJul 2023
Parking is a headache almost everywhere you go. Just be patient and wait for an open spot
PamJun 2023
Allow extra time to pick up vehicle as they are not readily on site.
AmyAug 2023
Make sure to book your car until the date of your departure.
Verified travelerJul 2023
Be patient if renting on the weekend as they are pretty busy.
JordanAug 2023
Pay a little more money to get your car faster!
ScottJun 2023
Be aware that this location is actually offsite.
Verified travelerJun 2023
Driving wa shops but parking garages suck they are super steep & very narrow horrible combination. Make sure you get insurance on your car if you’re planning on parking inside the garages.
Verified travelerMay 2023
Get a small car if you can, parking and roads are narrow
Verified travelerMay 2023
Keep you eyes on the road always! In Honolulu and all around Oahu there are lots of events which can bite the casual driver, like no signs, one-way roads, aggressive drivers who only go one speed: FAST! One needs to be cogniz
Verified travelerMay 2023
Keep you eyes on the road always! In Honolulu and all around Oahu there are lots of events which can bite the casual driver, like no signs, one-way roads, aggressive drivers who only go one speed: FAST! One needs to be cognizant of these issues at all times.

FAQs about renting a car in Honolulu

  • What type of car is recommended for driving in Honolulu?

    If you’re looking to enjoy all the outdoor sights that Honolulu offers, then you must investigate renting either a midsize car or an SUV that can handle the winding coastal roads. You want to rent something that you feel completely comfortable in, as you may end up taking a tour of the whole of Oahu island. A midsize car with good trunk space is ideal. But, if you prefer to soak up the sun, then a convertible would be perfect.

  • What’s the speed limit in Honolulu?

    Across the islands of Hawaii, the speed limits are notoriously low. The limits on the freeways are usually 55 to 60 mph. Thanks to Honolulu’s often narrow and winding highways, high-speed driving is not advised. On some roads even 30 mph is seen as too fast. Watch out for the 35-mph S-curve on the H-1 Interstate heading eastbound, between the 18 and 19 exits, as well as speed enforcement who often patrol in unmarked police cars.

  • Where are the best places to park in Honolulu?

    Honolulu is known to have some of the most expensive parking rates in the country. As expected, parking can be challenging in the tourist areas of Waikiki Beach; however, if you’re a savvy driver, then there are a few free parking areas to take advantage of. You can leave your car all day in Ala Moana as well as in the Waikiki Shell and Ala Wai Canal area, because of their free unlimited streetside parking. Elsewhere, there are 50 parking lots and garages in Honolulu, which can charge as little as $8 per day.

  • What is the best car hire company in Honolulu?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies in Honolulu are Alamo (9.1, 165 reviews), Enterprise Rent-A-Car (8.1, 108 reviews), and Sixt (7.9, 215 reviews).

  • How much is the price of fuel in Honolulu?

    The average price of fuel in Honolulu is ₹ 305 per litre over the past 30 days. Filling up a petrol tank costs between ₹ 3,656 and ₹ 4,874, depending on the car size.

  • What is the most popular car hire in Honolulu?

    Intermediate (Mazda Mazda5 or similar) is the most frequently booked car hire type in Honolulu.

  • How can I find car hires near me in Honolulu?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does an Intermediate car hire cost in Honolulu?

    An Intermediate car hire in Honolulu costs ₹ 2,706 per day, on average.

  • How much does a Luxury car hire cost in Honolulu?

    A Luxury car hire in Honolulu costs ₹ 7,462 per day, on average.

  • How much does a Mini car hire cost in Honolulu?

    A Mini car hire in Honolulu costs ₹ 25,158 per day, on average.

Honolulu car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Alamo

9.1

Cleanliness

9.0

Comfort

9.1

Pick-up/Drop-off

9.1

Value for money

8.7

3 locations in Honolulu

Show locations

Locations in Honolulu

151 Kaiulani Ave

+1 808 926 1891

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

1778 Ala Moana Blvd

+1 808 947 6112

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

300 Rodgers Blvd

+1 844 913 0736

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Passenger van

KAYAK
Great!! The Customer Service Agent provided professional customer service. Very courteous. I will definitely rent from Alamo. Rental return agent was also courteous and provided excellent customer service with Aloha! Thank you Alamo

6.0 Okay

Anonymous, May 2024

Open-air all-terrain

KAYAK
I didn’t realize that jeep was such a weird card to rent. The GPS dropped me in the middle of Honolulu twice when it failed to function. Interface is needlessly complicated with a bunch of switches that are different than other vehicles. That’s confusing. The so-called removable top is actually only two parts. It’s a tee top, but the roof doesn’t come off over the backseats or the way back. Doors slam hard and lack resistance. I will never rent another Jeep unless I absolutely need offloading capability because this made a terrible car to drive around in.

8.0 Very Good

Jason, May 2024

Standard

KAYAK
Friendly staff. Ease of check in and drop off

10.0 Wonderful

Anonymous, Apr 2024

Passenger van

KAYAK
I like how you can pick your own vehicle

10.0 Wonderful

Pups, Apr 2024

Compact SUV

KAYAK
Great experience. Excellent staff, very nice and attentive!

10.0 Wonderful

Anonymous, Mar 2024

Passenger van

KAYAK
My card didn't fit at the hotel garage. The were very nice to help me change my vehicle to what I needed.

1 out of 26

Enterprise Rent-A-Car

8.2

Cleanliness

8.5

Comfort

8.6

Pick-up/Drop-off

7.9

Value for money

8.0

13 locations in Honolulu

Show locations

Locations in Honolulu

1221 Kapiolani Blvd

+1 808 591 1449

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

1314 N King St

+1 808 599 2677

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

1778 Ala Moana Blvd Ste 202

+1 808 979 2600

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

1951 E West Rd Rm 118

+1 808 943 1807

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

2005 Kalia Rd

+1 808 955 3757

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

201 Beach Walk

+1 808 489 9133

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

2169 Kalia Rd

+1 808 923 2065

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

2500 Kuhio Ave

+1 808 450 2747

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

2552 Kalakaua Ave

+1 808 926 4149

Monday09:00 - 11:00
Tuesday09:00 - 11:00
Wednesday09:00 - 11:00
Thursday09:00 - 11:00
Friday09:00 - 11:00
Saturday09:00 - 11:00
Sunday09:00 - 11:00

300 Rodgers Blvd

+1 844 913 0737

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

3055 N Nimitz Hwy

+1 808 836 7722

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

445 Seaside Ave., Ste. 3c

+1 808 922 0090

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

677 Ala Moana Blvd

+1 808 536 1555

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

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Reviews

10.0 Wonderful

Anonymous, Aug 2024

Premium SUV

KAYAK
I love the car a brand new Wagooner with all the bells and whistles.

2.0 Poor

Anonymous, Aug 2024

Minivan

KAYAK
Side doors did not open. The agency says they were turned off at the control panel. I didn't know it had a control panel.

10.0 Wonderful

Michel, Aug 2024

Passenger van

KAYAK
Everything was great. I just wish that transportation would be available for customers like other rental places.

10.0 Wonderful

Anonymous, Jun 2024

Compact

KAYAK
Great!

2.0 Poor

Anonymous, Feb 2024

Full-size SUV

KAYAK
Got to the first vehicle they offered us and it was broken and had tears in the seats and missing parts of the interior. They then said that they didn’t have anything else in the full size suv that I paid for so I had to pay to upgrade to a smaller suv cause it was considered luxury. That vehicle had no shock and was the worst and bumpiest vehicle I have ever driven.

10.0 Wonderful

Will, Oct 2023

Economy

KAYAK
Fantastic staff - so friendly and genuine. Car was just about brand new so zero complaints. Definitely rent from here again

1 out of 25

Sixt

Best rated

Cleanliness

8.4

Comfort

8.3

Pick-up/Drop-off

8.1

Value for money

7.5

2 locations in Honolulu

Show locations

Locations in Honolulu

2490 Kalakaua Ave

+1 888 749 8227

Monday06:30 - 15:00
Tuesday06:30 - 15:00
Wednesday06:30 - 15:00
Thursday06:30 - 15:00
Friday06:30 - 15:00
Saturday06:30 - 15:00
Sunday06:30 - 15:00

300 Rodgers Blvd

+1 888 749 8227

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

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Reviews

10.0 Wonderful

Anonymous, Sept 2024

Intermediate SUV

KAYAK
Staff is excellent. Cars are better than expected and at a great price. The Honolulu SIXT is the best!

2.0 Poor

Anonymous, Mar 2024

Standard

KAYAK
We had a firm quote including taxes on the car for 62 days - $3500.00 They charged my credit card for $4500 - The car, service, people we dealt with were great - their accounting department and those that handle quotes and pricing are completely dishonest.

8.0 Very Good

Patricia, Nov 2023

Full-size

KAYAK
Great, no long lines, like at the competition, the staff was very helpful.

2.0 Poor

Anonymous, Oct 2023

Compact

KAYAK
They over charged me and scammed me

2.0 Poor

Anonymous, Nov 2022

KAYAK
The vehicle on the website when booking was different to the actual vehicle I was allocated upon pick up. So wasn’t very pleased with this false advertising. Upon pick up the customer service was terrible, the lady at Sixt tried to make it out as if she was being helpful when in actual fact she wasnt. I would never book through Kayak and Sixt again. Highly do not recommend

10.0 Wonderful

Eric, Nov 2022

KAYAK
Friendly Agents, Seamless pickup/drop off

1 out of 48

Hertz

Cleanliness

7.5

Comfort

7.3

Pick-up/Drop-off

6.2

Value for money

6.9

8 locations in Honolulu

Show locations

Locations in Honolulu

1525 Rycroft Street

+1 808 942 5626

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

1777 Ala Moana Boulevard

+1 808 475 8891

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

2005 Kalia Road

8089733637

Opening times not available

205 Lewers Street

+1 808 922 3331

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

2424 Kalakaua Ave

+1 808 971 3535

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2552 Kalakaua Ave

+1 808 921 2140

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

300 Rodgers Blvd

+1 808 837 7100

Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59

452 Kalewa Street

+1 808 836 1763

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday08:00 - 12:00

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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Intermediate

KAYAK
Very quick to get the car - didn't have to go to the counter. Text/email updates to automate car pickup worked great.

2.0 Poor

Anonymous, Jun 2024

Supplier choice

KAYAK
Overcharged. Slow to drop off because of lack of staff. Had to go to local outlet to get things fixed. Will never use again.

8.0 Very Good

Fernando, Nov 2022

KAYAK
Beware this Hertz is not accessible from the Honolulu airport terminals. Had to take an Uber/Taxi to and from the Hertz. Kayak/Hertz doesn’t make it clear that this Hertz doesn’t have access to the airport.

10.0 Wonderful

Anonymous, Oct 2022

KAYAK
Regarding the email about necessary belongings. It said credit card, so I took that, but I didn't think debit cards were allowed and lost over an hour going back to the hotel to get my credit card. It would have been helpful if it was clearly stated

2.0 Poor

Anonymous, Dec 2021

KAYAK
The attitude of the branch manager was horrible. My flight was delayed and when I arrived at the store the next day (but within 24 hours), the car was not kept for me. I tried to contact Hertz multiple times but was not able to get in touch. The manager then asked me to pay $100 extra to get a car. It was by far the worst experience I have had for car rental.

2.0 Poor

Greg, Dec 2021

KAYAK
Would not accept our Kayak prepayment.

1 out of 36

Thrifty

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

6.1

Value for money

6.6

3 locations in Honolulu

Show locations

Locations in Honolulu

1777 Ala Moana Boulevard

+1 808 475 8891

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

2424 Kalakaua Avenue

+1 808 971 3535

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

300 Rodgers Boulevard

+1 877 283 0898

Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59

Filters

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Reviews

4.0 Mediocre

David, Jul 2024

Full-size SUV

KAYAK
Our reservation price did not match what Thrifty had. Took 30 minutes to straighten out. Agent was very nice. We also had to wait 30 minutes in line because although there were 8 counters, there were only 2 agents. We were very tired and had wished things had gone more smoothly & a little faster. We ended up taking an hour to get our rental car.

2.0 Poor

Jenna, Jul 2024

Intermediate

KAYAK
We had to wait two hours to get our car and staff were not friendly or apologetic

4.0 Mediocre

Anonymous, Jul 2024

Full-size SUV

KAYAK
we paid for a full size suv and they tried to give us a mini van

10.0 Wonderful

Anonymous, Jul 2024

Intermediate

KAYAK
Great!

2.0 Poor

Henry, Jul 2024

Compact

KAYAK
Terrible! It took 3 hours to pickup my car after I arrived!!

2.0 Poor

Nicholas, Jun 2024

Full-size SUV

KAYAK
Well...it all started when I landed at the airport and walked over to the rental car counter. Thankfully there was no wait at all which was nice. However, after pulling up my reservation they immediately told me they did not have the vehicle I reserved. Which is the entire point of making a reservation, so they would hold (aka reserve) the vehicle I selected. So off the bat that was very disappointing. That was strike one. They offered me a "complimentary upgrade" to a minivan. Going from a full size SUV to a minivan is not an upgrade in my eyes and I told them that. As a result, they offered me a downgrade to a smaller SUV, but didn't offer any kind of discount in the total fee. So that was strike two. After settling on a vehicle, I handed over my license and credit card and low and behold, another ~$138 bucks were due at the counter. This was for taxes/fees/usage/blah blah blah (not gas), all the things that I thought I already paid, and the only reason I went with this booking was because of the lower rate. Turns out it was just as expensive as all the others after you added in these additional charges. Why in the world would you not charge these at the time of the booking? I'm sure they can offer some explanation consisting of "We don't charge these at the time of booking because if your trip changes then these charges will change and blah blah blah blah", but the truth is likely that they don't charge them up front so it looks as if you're getting a better rate. Then when you walk in the door to pickup your car, and you have no other options because all of the other vehicles are booked, you're up the river without a paddle and you're forced to proceed if you want the vehicle. There's strike three. Normally they'd be out, but it keeps going. After finishing the paperwork and going through the above hassles (after a full day of traveling keep in mind), I short stroll down to the parking garage where I'm directed to the vehicle. I do a walk around the outside to check for damage, which there was minimal damage in the form of small scratches and dings, I hopped in and got on my way. To my unpleasant surprise, about 20 minutes into my drive away from the airport, I noticed an ant on the center console. I squished it and didn't think much of it. It wasn't until the second ant, then the third, forth, fifth, sixth...etc appeared and were squished that I realized there was an ant infestation in the vehicle. Luckily it seemed to be centralized around the center console, however my party did end up with multiple unidentified "bug bites" by the end of our trip. Strike 4. Needless to say, after trip suggestions to Thrifty and any other companies involved in this rental experience: 1. Don't offer a reservation if you do not understand the definition of a reservation. That is the definition of incompetence. 2. Don't try to up--sell a customer to something they don't want, and adversely, if the customer settles for a lesser vehicle than what was "reserved", give them the appropriate discount. 3. Don't hide fees or costs, if you can't compete with other rental companies by being honest about the total cost, you shouldn't be in business. That's unethical and shouldn't be part of your "business plan" for success. 4. Clean the cars. It's not hard. Seriously. I will say, on a positive note the overall time to pickup and drop off the rental car was very quick. Also the attendant handling the multitude of issues was professional and polite.

1 out of 31

Dollar

Cleanliness

7.2

Comfort

7.1

Pick-up/Drop-off

6.1

Value for money

6.6

6 locations in Honolulu

Show locations

Locations in Honolulu

1777 Ala Moana Blvd

+1 808 951 0818

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

2055 Kalia Road

+1 866 434 2226

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

2300 Kalakaua Avenue

+1 866 434 2226

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

2424 Kalakaua Avenue

+1 808 971 3535

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2552 Kalakaua Ave

+1 866 434 2226

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday07:00 - 12:00

300 Rodgers Boulevard

+1 866 434 2226

Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59

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Reviews

6.0 Okay

Anonymous, Aug 2024

Standard SUV

KAYAK
The only complaint I have is it took almost an hour to get my car after we checked in. The people were friendly, but there needs to be a better pick up system.

2.0 Poor

Anonymous, Jul 2024

Open-air all-terrain

KAYAK
It should have been known ahead of me flying in and picking up the car that even with a deposit I would not be allowed to rent certain cars without a credit card. I was willing to double my deposit and buy there insurance but still could not get car I reserved. I normally have my Amex on me but unfortunately left without it. Fortunately I had plenty of cash in my checking account to cover all expenses, so I thought. Really started our vacation out on a very bad start. Ended up with a tiny car for a family of 5 with luggage. If you are willing to over pay for the insurance and put a much larger deposit down. Then why fret over not having a Credit Card. They even ran a credit check when I said I left my Credit Card. It’s only a Jeep not a Maserati.

2.0 Poor

Anonymous, Jun 2024

Full-size SUV

KAYAK
I cancelled my reservation and was still charged!

8.0 Very Good

Anonymous, May 2024

Standard

KAYAK
Could make your car pick up better I had to wait in line for an hour.

2.0 Poor

Anonymous, Oct 2023

Full-size

KAYAK
The lady who checked us in was nice. Car was dirty, and had alot of dings.

8.0 Very Good

Anonymous, Oct 2023

Pick-up truck

KAYAK
Was good!

1 out of 61

National

8.8

Cleanliness

9.0

Comfort

8.8

Pick-up/Drop-off

8.7

Value for money

8.6

3 locations in Honolulu

Locations in Honolulu

2005 Kalia Rd

+1 808 955 3757

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2255 Kuhio Ave

+1 808 973 7200

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

300 Rodgers Blvd

+1 844 913 0738

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

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Reviews

10.0 Wonderful

vijay, Apr 2024

Passenger van

KAYAK
Great help from associate

10.0 Wonderful

dan, Apr 2021

KAYAK

Pros:

Excellent staff. Nice choice of cars.

7.2 Good

Anonymous, Feb 2020

KAYAK

Pros:

Drop off was great

Cons:

Line in terminal was interminable. Really bad service at pickup.

9.6 Wonderful

Chaowen, Jan 2020

KAYAK

Pros:

Pickup and drop off was easy and people friendly. Pick up area was tricky to find.

Cons:

I reserved an intermediate sedan and they tried to give me a compact car. Should stick to size reserved. But was quick to correct it so we had no issues.

7.6 Good

Anonymous, Jan 2020

KAYAK

Cons:

So many add-on fees really drove up the total cost.

10.0 Wonderful

Nick, Dec 2019

KAYAK

Pros:

Staff was very friendly, both at pick up and drop off. Very efficient, little wait to pick up. Car was in good shape and easy to pick up and drive out.

Cons:

Interior of car could have been a bit cleaner (one or two spots needed a wipe with a damp napkin) but nothing egregious.

Avis

Cleanliness

8.1

Comfort

8.1

Pick-up/Drop-off

8.1

Value for money

7.5

5 locations in Honolulu

Locations in Honolulu

2255 Kalakaua Avenue

+1 808 922 1018

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2330 Kalakaua Avenue

+1 808 672 2378

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2570 Kalakaua Avenue

+1 808 922 2004

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday07:30 - 17:00
Sunday07:30 - 17:00

300 Rodgers Boulevard

+1 808 210 0000

Monday05:00 - 23:0000:00 - 00:00
Tuesday00:00 - 00:0005:00 - 23:00
Wednesday00:00 - 00:0005:00 - 23:00
Thursday05:00 - 23:0000:00 - 00:00
Friday05:00 - 23:0000:00 - 00:00
Saturday00:00 - 00:0005:00 - 23:00
Sunday00:00 - 00:0005:00 - 23:00

455 Kalewa Street

+1 808 833 5601

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

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Reviews

10.0 Wonderful

Anonymous, Aug 2024

Standard SUV

KAYAK
Everyone was friendly and pickup and drop off was super efficient and easy. I did take photos of inside and out since they didn’t do a pre-check out car inspection. But had no issue with returns.

10.0 Wonderful

Anonymous, May 2024

Pick-up truck

KAYAK
Notting

8.0 Very Good

Anonymous, Mar 2024

Convertible

KAYAK
Everything’s ok except that the car we took was a bit dirty.

10.0 Wonderful

Anonymous, Apr 2021

KAYAK

Cons:

Everything was great

4.0 Mediocre

Matthew, Jan 2021

KAYAK

Pros:

Size of vehicle

Cons:

We rented a Chrysler Pacifica for Two weeks in Hawaii. The air conditioner worked intermittently which was very inconvenient when traveling with a family of six.

2.0 Poor

Alireza, Dec 2020

KAYAK

Cons:

No Avis location at that address!!!

Budget

Cleanliness

7.9

Comfort

7.8

Pick-up/Drop-off

7.6

Value for money

7.4

4 locations in Honolulu

Locations in Honolulu

2330 Kalakaua Avenue

+1 808 672 2368

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

2570 Kalakaua Avenue

+1 808 922 5077

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday07:30 - 17:00
Sunday07:30 - 17:00

300 Rodgers Boulevard

+1 808 210 0050

Monday00:00 - 00:0005:00 - 23:00
Tuesday00:00 - 00:0005:00 - 23:00
Wednesday05:00 - 23:0000:00 - 00:00
Thursday00:00 - 00:0005:00 - 23:00
Friday05:00 - 23:0000:00 - 00:00
Saturday05:00 - 23:0000:00 - 00:00
Sunday00:00 - 00:0005:00 - 23:00

455 Kalewa Street

+1 808 833 5601

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00

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Reviews

6.0 Okay

Terra, Aug 2024

Pick-up truck

KAYAK
Not the best. When I picked up the vehicle, there were several scuffs, dings and damage to the vehicle. None of which was noted when I picked the vehicle up. I took pictures of all of them. Luckily I did pay for the additional insurance that covers dings, wheels, broken windows, etc. But it is giving SCAM. If I hadn't taken out the additional insurance they would have charged me for damages that were already incurred before I ever picked it up. Also, the wheels were deflated by 10lbs and I could NOT find a gas station that provided air or water. To refill them. This was dangerous and CARELESS. The truck itself was fine. Very big. A little hard to navigate with the narrow parking and roads in Hawaii/ Oahu. I would recommend getting a smaller vehicle... the Dodge Ram was overkill on size and gas mileage was not good either.

8.0 Very Good

Anonymous, Jul 2024

KAYAK
I reserved for the Chrysler Pacifica but I end up with a ford expedition. The Hyatt centric garage was too low and the our rental won’t fit on the parking.

10.0 Wonderful

Anonymous, Apr 2024

Convertible

KAYAK
The car we received was the best. The gas mileage was better than expected.

10.0 Wonderful

Anonymous, Apr 2024

Open-air all-terrain

KAYAK
Pick up and drop of was quick and seamless

2.0 Poor

Anonymous, Feb 2024

Intermediate

KAYAK
I felt this was a scam. They keep on charging my credit card for no reason and I have to continuously deal with that. Once I call them out on it, they remove the charge but only a few days later it appears again. Poor business and won't be renting cars with them anymore.

2.0 Poor

Anonymous, Feb 2024

Open-air all-terrain

KAYAK
Not possible to pick up car couldn’t find booking

Payless

8.8

Cleanliness

9.6

Comfort

9.2

Pick-up/Drop-off

8.8

Value for money

8.4

One location in Honolulu

Locations in Honolulu

300 Rogers Blvd

+1 808 210 0060

Monday00:00 - 00:0005:00 - 23:00
Tuesday05:00 - 23:0000:00 - 00:00
Wednesday00:00 - 00:0005:00 - 23:00
Thursday00:00 - 00:0005:00 - 23:00
Friday00:00 - 00:0005:00 - 23:00
Saturday05:00 - 23:0000:00 - 00:00
Sunday05:00 - 23:0000:00 - 00:00

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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Luxury

KAYAK
Quick and easy

8.0 Very Good

C, May 2024

Full-size

KAYAK
Good car... Like that it had android auto built-in. Pick up line was slow and it seemed like your computer system was antiquated.

Yesaway

8.3

Cleanliness

7.3

Comfort

7.6

Pick-up/Drop-off

7.6

Value for money

8.3

One location in Honolulu

Locations in Honolulu

3049 Ualena st,suite 301, Honolulu HI

+1 800 781 1023

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

Filters

Reviews

8.0 Very Good

Larry, Jul 2023

Intermediate

KAYAK
Very good

10.0 Wonderful

Anonymous, Feb 2022

KAYAK
Helpful, Courteous, good value.

Advantage

Cleanliness

6.1

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.3

One location in Honolulu

Locations in Honolulu

300 Rodgers Blvd.

+1 808 833 8361

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

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Reviews

6.0 Okay

Anonymous, Mar 2020

KAYAK

Pros:

The car was nice. It performed well. A customer service person, after some work on the phone, help me fix two of the issues.

Cons:

The car was not completely clean, inside and out. But, the worst part, was that they rewarded me for spending more money - extending my rental - by almost doubling my daily rate. Also, they would not offer a weekly rate, even though I had the car for 8 days, because I initially started renting for only 4 days.

8.8 Very Good

Anonymous, Feb 2020

KAYAK

Pros:

Helpful, recommended upgrades which we chose to do.

Cons:

Pick-up wait was over 40 minutes, which happens but other company’s lines shifted faster or had less people. But grateful for the service, thank you!

4.4 Mediocre

Alex, Jan 2020

KAYAK

Pros:

Easy drop off

Cons:

Really aggressive upsell attempts at pickup for better model, insurance, gas. Car was a worn out Kia Optima which felt like a big step down from the Camry pictured when I booked the car. I got the strong impression the agent gave us the worst car he had because we booked through Kayak and refused all the upsells

9.2 Wonderful

Anonymous, Dec 2019

KAYAK

Pros:

Staff helpful in explaining billing, fuel cost options, insurance concerns

2.0 Poor

ROB, Nov 2019

KAYAK

Pros:

Nothing

10.0 Wonderful

Anonymous, Nov 2019

KAYAK

Pros:

very easy

Cons:

Not much

Ace

Cleanliness

5.3

Comfort

5.8

Pick-up/Drop-off

5.6

Value for money

4.9

2 locations in Honolulu

Locations in Honolulu

2295 N King Street

+1 808 292 5188

Monday09:00 - 11:00
Tuesday09:00 - 11:00
Wednesday09:00 - 11:00
Thursday09:00 - 11:00
Friday09:00 - 11:00
Saturday09:00 - 11:00
Sunday10:00 - 18:00

2929 Koapaka Street

+1 808 374 2137

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00

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Reviews

6.4 Okay

Anonymous, Mar 2020

KAYAK

Pros:

The staff

Cons:

I had a vehicle with an expired tag and got pulled over multiple times, Was not able to use the car as much because I was afraid to get pulled over. I was not able to get ahold of the facility to exchange the vehicle

2.4 Poor

Anonymous, Nov 2019

KAYAK

Pros:

Price was good.

Cons:

I had rented a minivan 2 weeks before my vacation. When I arrived to pick up my rental vehicle they did not have the minivan I rented. Instead they tried to give me a small suv that did not have enough room for my family. They did compromise and rented me a 16 passenger van. For the same price. The thing was a beast. It was very uncomfortable but I didn’t want to deal with getting another vehicle and just sucked it up. Also the office seemed very unorganized and not costumer friendly. I will not be renting from this company again.

10.0 Wonderful

Anonymous, Oct 2019

KAYAK

Pros:

The vehicle that we rented was exactly what we needed for our task at hand. Clean, roomy and a lot of cargo area for baggage!

Cons:

Hmmm...nothing really. Every aspect of the rental went well, just make sure to read the contract thoroughly before signing!

2.0 Poor

R, Mar 2022

KAYAK
Got there and was told " don't know why they advertise Jeeps, don't have any" Tried to give me a mini van that was trashed inside and out. Got my money back and a Cab back to the airport to rent from a well known name.

3.9 Poor

Anonymous, Aug 2021

KAYAK
Car interior was pretty unclean, car worked ok but was definitely a little dated and had some bad tint.

10.0 Wonderful

Anonymous, Jul 2021

KAYAK
No pickup or drop off. Rates are excessive.

Economy Rent a Car

4.8

Cleanliness

5.2

Comfort

5.2

Pick-up/Drop-off

4.8

Value for money

5.2

One location in Honolulu

Locations in Honolulu

4299 Lawehana Street

+1 808 833 7575

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00

Filters

Reviews

2.0 Poor

Eugene, Sept 2024

Economy

KAYAK
Garbage company

2.0 Poor

Anonymous, Sept 2024

Full-size

KAYAK
Rental agent was very rude cussing for no reason

2.0 Poor

Anonymous, Aug 2024

Economy

KAYAK
As far as the customer service goes, it was bad 3 out of 4 times we had contact with them. You get what you pay for I guess. Better stick to other rental companies. The employees are stressed out and weren’t really nice, except for one encounter.

4.0 Mediocre

Anonymous, Aug 2024

Full-size

KAYAK
You certainly pay for what you get. Pros: At a week and a half out we were able to rent a full size car for approx $45 a day. The car worked, as did the ac. Cons: the places feels like it’s in the middle of nowhere with only 2 people working. When we arrived there were 5 people ahead of us and the wait was about an hour. And you wait outside in a shaded but no ac. The car had over 100,000 miles on it. They have you sign 4 pages of disclosure but never mention that if there is sand in the car they’ll charge a $300 excessive dirt fee. The worst was the shuttle ride. Ruben, the driver was, not the sharpest tool in the shed. He was so rude, didn’t acknowledge he heard me when I said my airline after he asked. It was so hot and had his window down. While we sat in the last row sweating our butts off. This genius decides to turn the ac on after we depart Terminal 1…we were terminal 2. I will NEVER rent from this bottom feeding, nickel and dimming place again.

2.0 Poor

Anonymous, Jul 2024

Minivan

KAYAK
This was the worst rental car experience ever. They wouldn’t pick people up at the airport because the line was too long at the office. When we finally arrived at the office it was a junk yard with very bad quality cars. Their service was horrible and 2 hrs later we still didn’t get a car. Do not ever rent from them. We never got our car. They stole $1600 from us. We paid Kayak and are unable to get our money back. Kayak and Expedia, and Economy Rent a Car couldn’t issue a refund.

2.0 Poor

Anonymous, Jul 2024

Economy

KAYAK
This company is disgusting and Kayak needs to stop doing business with them.

Routes Car & Truck Rentals

5.0

Fair

One location in Honolulu

Locations in Honolulu

2831 Kaihikapu

+1 833 808 0331

Monday07:00 - 12:00
Tuesday07:00 - 12:00
Wednesday07:00 - 12:00
Thursday07:00 - 12:00
Friday07:00 - 12:00
Saturday07:00 - 12:00
Sunday<