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2.0
experience was not good, car safety was expired which we did not notice at pickup. A valet person at our hotel noticed it and refused to park the car. we did not use it after except to drive it back to the airport for drop off.Reviewed 23 May 2023
review from![kayak]()
10.0
Easy as there was no lines and check in lady was so very nice Cars back up camera did not workReviewed 22 May 2023
review from![kayak]()
10.0
They gave me a free upgrade to a nice convertible Camaro because they didn’t have any sedans available. This did add $120 because I was afraid of getting the car messed up, but honestly it was cheaper than my original plans of renting a convertible through Turo (which wanted $567). Avis did the same experience (with free upgrade) for around $200 less! I was so afraid of getting charged for the car dirty, I brought the car to a hand car wash. One thing that they could have done better was explain how dirty is dirty. That way I wouldn’t have gone above and beyond and spend extra money to avoid getting higher penalties from Avis.Reviewed 6 May 2023
review from![kayak]()
4.0
I went with Avis due to all the long lines with the other companies. I showed up hopped in the Avis line & was next. While the budget line was long. One of the agents then told me there was only one line. Not happy at that point I stepped in line and waited 30 min just for the agent I finally saw say I had waited in the wrong line and that’s it. No sorry, just blamed the other guy. Never using Avis again. Not impressed with their idea of “luxury. Smashed plastic at speedometer. Cosmetically not up to par. Need to upgrade vehicles.Reviewed 1 May 2023
review from![kayak]()
8.0
Car was great. Drop off was fine. Pickup wait was 50 minutes.Reviewed 21 Apr 2023
review from![kayak]()
2.0
They could have cleaned the car, I found papers and spills from the last people who rented the car from the sister company. On pick ups they should have someone there to talk to you about the car and go over all the dents, scratches, maybe been offered an up grade. Services at check in was not very good, all 3 people did different check ins I heard one ask if people wanted to up grade after they heard what they were getting, would have been nice to get.Reviewed 1 Apr 2023
review from![kayak]()
4.0
I extended the rental time over the phone and didn’t receive email with rate and confirming options.Reviewed 14 Mar 2023
review from![kayak]()
10.0
It was close to my hotel. I could rent the car in Waikiki and return it without having to pay for parking at my hotel.Reviewed 5 Mar 2023
review from![kayak]()
8.0
Agent didn’t know pick up procedure so I had to go all the way back to check in counter to get my car key Boo!Reviewed 6 Feb 2023
review from![kayak]()
10.0
Check out was fast!Reviewed 7 Jan 2023
review from![cheapflights]()
10.0
Nice vehicle and very easy to deal with customer service personalReviewed 22 Oct 2022
review from![kayak]()
10.0
Location to my hotel. Car could have been cleaner.Reviewed 25 Sep 2022
review from![kayak]()