Book Dollar hire cars in Honolulu

Reviews for Dollar in Honolulu

Recent reviews

Traveller rating

Wonderful

35

Very Good

22

Good

2

Okay

17

Fair

2

Mediocre

0

Poor

56

Find reviews that mention:

friendly staffgreat price

car i reservedgreat value

car was cleancustomer service

get the cargreat experience

rented the carpick up and drop

4.0

Pick up process is painful. Long lines at the counter and then long waits just to pick up the car. Will not use Dollar again in Honolulu.Reviewed 18 Mar 2023

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10.0

Very helpful agent worked through an issue with our 3rd party agency. She was very friendly, fast, and professional. Car was nice and clean.Reviewed 4 Mar 2023

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2.0

Wrong car. Big time wait. Charges that were not revealed aheadReviewed 3 Mar 2023

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6.0

Car was satisfactory for our purpose, but I waited an hour at first counter and another half hour at second counter to get car...outside mirrors had a bad film on the that could not be cleaned off...it was hard to see through them. Passenger seat could not be adjusted... and when I brought it to return desks attention no one even apologized.Reviewed 16 Feb 2023

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2.0

The main problem was there were no cars available for 2 or more hours!!!Reviewed 29 Jan 2023

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2.0

45 minute wait at the counter and 75 minutes wait for a call. I understand short staffing, but you need to be informing people before the end of the payment process. I would have canceled and gone elsewhere as every other counter in the area was open and had cars. We also didn’t get the vehicle we paid for—we rented an SUV and got an old, rattly, not particularly clean minivan. By the time we finally got the car, we had it for less than 48 hours despite paying for 3 days. It’s enough for me to swear off dollar/Thrifty in the future. No, thanks!Reviewed 25 Jan 2023

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6.0

The lineup wait time was almost an hour. The fellow at the counter was good and didn't waste time with up charges once we had clarified what we wanted.Reviewed 25 Jan 2023

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4.0

The vehicle we received was filthy on the inside. There were four minivans available for us, and all four were dinged up pretty badly and quite dirty on the inside. The one we chose was the cleanest of them all, but it was dirty on the inside. We actually had to clean the inside of the windshield in order to see out of it. The vehicle made a lot of funny sounds, as though it was breaking down. It also had no power to speak of. The office part was okay, although there was only one person working the counter and it took him a while to get to us. Turning it back in was easy.Reviewed 18 Jan 2023

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2.0

They offer you a low rate but don't have enough cars to support. Waited THREE HOURS for my car, gave up, rented from Avis. Hertz is parent company who did same to me elsewhere. Will never rent from Hertz/Dollar/Thrifty again.Reviewed 12 Jan 2023

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6.0

Hidden fees and taxes. Wait for vehicle.Reviewed 10 Jan 2023

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2.0

Pick up nightmareReviewed 3 Jan 2023

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4.0

2 hrs process of picking up the car at the airportReviewed 3 Jan 2023

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• What is the most popular car hire from Dollar in Honolulu?

  Intermediate (Mazda Mazda3 or similar) is the most frequently booked car hire type from Dollar in Honolulu.

• How many car hire locations does Dollar have in Honolulu?

  Dollar has 6 hire locations in Honolulu. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Honolulu airport (HNL)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  Yes