Airline missed my special meal order. Those planes are really old and have very less leg space. Choice of movies is very minimal.
Lufthansa should strongly consider increasing transit time to help passengers arriving from Bengaluru as the current time transit time of 1 hour 40 minutes appears inadequate and rushed and likely greater chance of missing that connecting flight to St Louis. This would encourage a lot of Indians coming from south India to take advantage of this service to Su Louis
Entertainment options are very limited. FRA to ORD leg entertainment did not even work. It is outdated and never responded. Food is absolute garbage.
Not- enough- time to reach the airplain had to take a Train !!!!
Food was terrible. Alcohol was paid other than beer. Unless you are a baby…who would drink milk? Boarding was 35 mins away and they would not allow me to use fast lane as fast lane was 30 min or shorter. Normal security check was 45 mins. Crazy rules!!! Also just cleared Indias security check and never went out…so why???? Aeroplanes are also old and bad….nothing good to say with my 30 hour flying
Service and food could be better. Horrible food and crew service.
Flight got canceled and caused a lot of issues. I was stuck in Frankfurt for several hours without any help from Lufthansa personell. They weren’t qualified or couldn’t/ didn’t want to provide help. After my flight was canceled the Lufthansa train was canceled too. After hours a DB employee provided a new train ticket and connection. Lufthansa was not involved in solving the issues they caused.
Pros: "Inflight services"
Cons: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Cons: "Food!"
Cons: "Security check at the Frankfurt airport is illogical and terrible! It took 90 minutes to complete the security and go from one terminal to another!"
Flight departed 45 mins late Crew great Food items missing from breakfast
Flight attendants rude, we missed our connecting flight (along with many others) and when we notified attendants that we were going to miss our flight they did nothing to help us de-board the plane before others. British Airways staff was VERY unhelpful at every turn. They made it difficult and a terrible and confusing experience to rebook the flight. They gave us voucher at a scary hotel and a gross tee-shirt, nothing else. Will never fly BA again if we can help it.
Ground staff bangalore could have been more attentive to business class passengers
Cons: "Got a flight delayed and missed my connection. Had to wait >12hrs for next flight"
Pros: "Staff were professional and courteous"
Cons: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."
Pros: "Fast check in. Boarding orderly."
Cons: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."
Pros: "Seats are comfortable. Food was good."
Cons: "The lunch was seved just 1 hour before landing and also lunch to breakfast gap was 8 hours. They should serve lunch at least 2 hours before landing."
Pros: "Flight was short and uneventful. Plane was small and seats were comfortable. Only served pretzels but that was ok."
Cons: "Had to pay for the water."
Pros: "Crew was helpful and polite."
Cons: "- limited choice for entertainment. - shaky video screen - why do flight to/from India are not docked at a tunnel? Spread the pain of travelling on a bus to all passengers."
Cons: "Food quality poor.They served lunch after 7 hours of breakfast.The Food quality also not good."