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Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Pros: "Service and entertainment."
Cons: "Food."

Pros: "Food and service."

Pros: "Qatar flight is no problem"

Pros: "everything"
Cons: "nothing"

Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"

Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."

Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Personal courteous service"
Cons: "Quality of food"

Pros: "service and staff was polite & friendly"

Pros: "All"
Cons: "None"

Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Pros: "Everything"
Cons: "Long hours from Doha to Atlanta"

Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Pros: "Hospitality"
Cons: "NA"

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "Comfort and service"
Cons: "Food breaks should be more"

Pros: "I liked everything about the flight."

Pros: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Cons: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pros: "Nothing"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"

Cons: "No upgrades. Worst flight."

Pros: "Excellent customer service, smooth boarding, good food."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "The food was perfect"

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"

Pros: "Good staff and service"
Cons: "Require more leg room"

Pros: "Food"
Cons: "Entertainment. Not all films have subtitle"

Pros: "Movie selection was good."
Cons: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Pros: "It was nice service and hospitality"

Pros: "I like each part of service"

Pros: "Food"
Cons: "More leg space"

Pros: "Attentive service"
Cons: "The waiting room in Qatar airport was freezing! So many cold people who were not properly attired as you don't expect arctic conditions at 1am!"

Pros: "The Airbus A380 double decker was very roomy and a wonderful plane to fly on. I loved this flight and it seemed like the flight breezed past very quickly. They had all of the star wars movies so I was very happy. Oh and the kids meals on these flights are huge. They seem bigger than the adult meals. So your child will not be going hungry for sure."
Cons: "Boarding was very strange. We had a 4 hour layover. We had to stay out in the hallway until about 30 minutes before boarding began. This was uncomfortable for passengers as there were very few seats and many took to sitting on the floor. The segregated room for boarding had plenty of seats but was locked off for some reason. We literally only got into the room just 5 minutes before we boarded. I thought this entire process was very backward. They need to let passengers use the room for longer periods. It was pretty stupid that we had to sit on the floor because they wont allow people to sit in the room with the chairs..."

Pros: "Excellent on time flights"
Cons: "Food quality was bad. We had pre-ordered Hindu Indian meals and the food was anything but Indian."

Pros: "Flight from Mumbai to Doha - bit cramped legroom in economy. Food and comfort could improve."

Pros: "Nice plane with great entertainment system, I love the Dreamliner. Half full flight so had a whole row to myself to sleep in Economy"

Cons: "It would be great if they could relocate the underseat mystery boxes."

Pros: "crew members in the plane"
Cons: "food was mediocre seats uncomfortable."

Cons: "Did not give families priority boarding in Mumbai"

Pros: "Alhough we didn't get bumped to first class, the plane was new clean and comfortable. The food was good and the stewardess's were very helpful."
Cons: "Plane was packed. Snacks were ok."

Pros: "The airplane staff was great"
Cons: "The ticketing counter staff at mumbai were unenthusiastic and almost dismissive"

Pros: "Everything! Even coach was a great experience"
Cons: "Nothing"

Cons: "my luggage didn't go with me"

Cons: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

Pros: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."

Pros: "Staff tried to book my aisle seat with empy middle seats, meals were very good"
Cons: "Seat space limited when passenger in front puts back their seatback Same breakfast choices offered on the arrival leg to HK as the departure"

Pros: "Checkin at Kowloon"
Cons: "Aircraft change"

Pros: "The entertainment selection was great"
Cons: "The leg room was small and the delay was ridiculous."

Pros: "My first time flying cathay pacific. The ticket to Sri lanka was very cheap. I felt I was traveling free of charge. The Crew was very pleasant and helpful and I would definitely fly with cathay again. The restroom area could be a little bigger."

Pros: "Nice, very polite Caring Crew. Speed on the check in process."
Cons: "Flight was delay almost 1.30 mins"

Pros: "Good food, customer service, hospitality, comfort. Flight on time."

Pros: "Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here."
Cons: "In-Flight Wi-Fi was not available once reaching the continental United States."

Pros: "Meals, comfort, and crew all above average."
Cons: "Nothing really"

Pros: "Seat was not comfortable"

Pros: "They are amazing"

Pros: "The crew was fantastic."
Cons: "Entertainment is out of date and difficult to use."

Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"

Pros: "Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move."
Cons: "I miss the free giveaways or little travel gifts that they used to give."

Cons: "The staff very accomadating and helpful"

Pros: "They serve Baileys. I had a treble and then slept for 8 hours."
Cons: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"

Pros: "The crew is amazing. Particularly the FA in our section was amazing."
Cons: "No outlet charging for smartphone. Only USB charging was available."

Cons: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"

Pros: "Cathay Pacífic always high standard"

Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"

Pros: "Online check in selected a pair of seats at 73D & 73E on flight CX 759 on 16 Nov 2018. It turned out to be in a triple seat."
Cons: "inaccurate seat map"

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "Excellent ..."
Cons: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."

Pros: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Cons: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."

Pros: "Inflight entertainment was excellent! Staff were very attentive."
Cons: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Pros: "Food"
Cons: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pros: "All I can say is the kosher food needs great improvement in taste, quality, verity. I hope the feedback will be seen by a real person that can respond. No robot."
Cons: "Your kosher food offings need great help"

Pros: "The crew are great and the food is good .Excellent service"
Cons: "Nothing"

Pros: "The overall value is good."

Pros: "On time."

Pros: "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
Cons: "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."

Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Cons: "None"

Cons: "We opted for wheel chair but in Hong Kong we were nor given wheelchair and not informed about it to the passengers. They were not guided to the required flight destination in Hong Kong. When requested for some fruits during their flight they were not given any fruits or juice also."

Pros: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pros: "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
Cons: "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."

Pros: "Short trip"
Cons: "No leg room"

Pros: "The movie"
Cons: "More than 1 hr delay. I had ordered kosher food. They came to show it but it never appeared later. I complained and they broight it: the starter was frozen solid. Eventually i had a fish plate. Not too bad..."

Pros: "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
Cons: "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."

Cons: "food was horrible. Please improve the quality and quantity."

Pros: "The crew was polite and efficient."
Cons: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."

Cons: "Terriable service"

Cons: "Should have more Indian movies on flight."

Cons: "hong kong lkayover"

Pros: "The crew was excellent and helpful."
Cons: "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."

Cons: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"

Cons: "I missed my flight because of MU"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Pros: "Crew was excellent explaining about the (short) delay."

Pros: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
Cons: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"

Pros: "Service - Crew"
Cons: "Nothing"

Pros: "Nothing really"
Cons: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Pros: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Cons: "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Cons: "They left my bag off the plane. Ridiculous."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Good"
Cons: "Nothing"

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Crew was awesome"
Cons: "."

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "The entertainment options were good."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Pros: "The cue lines per zone are a brilliant idea!"

Cons: "Better in flight entertainment"

Pros: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Cons: "Thanks"

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."

Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"

Pros: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Cons: "Business class seating on the AirBus 318 is very cramped."

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Pros: "Food, service, comfort"

Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Pros: "Free snack and drinks. Good service."

Pros: "The service"
Cons: "Nothing"

Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"

Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Cons: "The crew was not very polite."

Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"

Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."

Cons: "Wheel chairs for my ill and aged parents was not provided"

Pros: "Space"
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."

Cons: "Left a little late for no apparent reason."

Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."

Pros: "i tried to cancell my flight but didnt answer me1"

Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Cons: "To many announcements on a overnight flight."

Pros: "Nice comfortable plane and excellent crew"
Cons: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."

Pros: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Cons: "Nothing!"

Pros: "Overall very good on time flight."
Cons: "I had wrong gate number on my boarding pass and I had to look for the gate and only one hour for transfer.Very stressful."

Cons: "Flight was at 10:30pm. Waited at the gate from 9:00-10:40 with no news. Nobody knew what was going on or what we were waiting for. Finally at 10:40 they announced that the flight would be delayed, even though we had figured it out by then. At 11 the flight crew showed up. We finally boarded at 11:30 and we arrived an hour late to our destination. They offered drinks to the 2 people flying "business class" (they were just sitting in the front but amongst the economy class seats) at the very beginning, but then waited to serve everyone else, but as it was late, most people were already sleeping. We arrived an hour late."

Pros: "We have 2 hours delay on boarding time and further 2hours delay after boarding waiting for refuelling. Yet no compensation given . If we lateach for boarding , we will missed the flight but flight delay we dint get our money back. Not fair !"
Cons: "Delay for hours"

Pros: "the staff's courtesy and efficiency."
Cons: "The food was pretty awful. My main complaint is the four and a half hour wait at Customs in Atlanta. 4 officials aren't enough to service around a thousand passengers. That meant we missed our connection. While I know it's not the airline's responsibility, it is part of the experience and meant we were exhausted."

Cons: "Flight delay"

Pros: "Not much"
Cons: "Delays,"

Pros: "Out of the 4 Air France/Delta flights I boarded over 21 days, this was the the only leg where row-range-wise boarding was done! Thank goodness. Entertainment options were awesome; latest movies, shows, documentaries, etc. Food options for AVML were good and plentiful. Flavors and temperature were just right. Staff was courteous."
Cons: "Seats need an extra layer of cushioning at the very least... very painful to sit in those for so many hours. Extra space would be great - but that is nearly impossible to achieve. Headphones provided should be upgraded a bit... earphones with better plugs would be a good option."

Pros: "The personnel is good and attentive."
Cons: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"

Pros: "flight attendant was professional"
Cons: "he flight was delayed for over 3 hours On top of the delay we were on the runway for over 2 hours Our luggage was not delivered after 2 entire days. After receiving our first two bags, the third bag is not not delivered (3 days without our clothes. This is the bag we paid an additional 100.00 for. On the trip over, the entire row of seats did not have the monitors working and the light could not be turned off (bright error screen on the entire 7 hour flight. After being stuck in New York (reasons beyond Delta's control so we are understanding of that) however the Delta airport crew (3 different sources, continued to give us the wrong information resulting in us staying in the airport an additional 2 hours after everyone else had left. Finally went to a 4th person who was able to resolve the issue within 5 minutes. This was the worst flight experience in my entire 50 years on earth. The level of incompetence with some of the Delta airport staff is beyond excusable. Even after our issue was resolved, the worse two of the lot were still giving out wrong information to passengers telling them there were no hotels in ALL OF NEW YORK and they would have to stay in the airport."

Cons: "the connection in CDG was so annoying - they had a long queue for security check and only one scanner. And crew was coming in avoiding the queue so people would stay even longer. And my connection was only 45 mins...."

Pros: "All good no problems"

Pros: "New plane Boeing 777"
Cons: "Long line for boarding"

Pros: "the return flight was awesome, but heading to Abu Dhabi, the male steward pulled out a bottle of coke-a-cola too fast (for filling someone elses glass) and the 2 -liter bottle fell all over my and my son's laps. No apology in front of the other passengers. Only later when he met up with me as I was leaving the toilet. funny. sticky wet flight all right."

Pros: "They had provided meal after more than 11 hrs. Can you believe? What else can you expect."
Cons: "Their services"

Pros: "The staff were very friendly and helpful. The entertainment was good. I liked the PJs. Loved the complimentary spa treatments whilst waiting for my flight. Food was goods in the lounge and on the flight.."
Cons: "There was no clear business class line for boarding, I had to ask for the line to be set up. The toilets were not being regularly reviewed and I had to report a blocked sink. No lights on the toilets to indicate whether they are vacant.I found it difficult to clean my teeth without the availability of water cups. We had to wait for the entertainment system to activate until after take off and the plane departed 1.5 hours after the scheduled time. Apparently this is a regular occurrence for this flight due to air traffic. I prefer emirates."

Pros: "The flight attendants were particularly cheerful and helpful on this leg of the flight. I asked for decaf coffee, not realizing that was for first class only, but the attendant remembered my request, sought it out and brought it to me in spite of all the orders being made around her. And all with a smile."
Cons: "Again, the narrow seats! I feel sorry for anyone extra tall or carrying a few extra pounds. I don't know how they breathe!"

Pros: "Great airline - clean, . Fresh, amazing and tasty food."
Cons: "Service needs to be improved. For example - Hot beverages were not served in my aisle. I think the crew forgot."

Cons: "I received my bag broken that it can not be used again and it was new from italy that i used only once.. i have pictures of it that show how broken it is...i travelled a lot and it never happened to me but with my first experience with your company i came with two bags one is broken and the other is very very very dirty and dusty.... that makes me never choose this company again only if you fixed and solved the problem... Second concerning food... the flight from new delhi to abu dhabi the crew said we have only lamb .. lamb couldnt be the only option from my opinion not all people eat lamb so i had nothing to eat and there were no other option as the crew said that chicken is finished and this is strange for a well known company"

Pros: "The rates are compitive. Also lay over is short."
Cons: "The food (vegetarian ) is not upto the standard."

Cons: "Etihad crew Deliberately delayed me from making a quick transfer to my final flight . I filed the complaint with Feedback at Etihad and Consumer Protection at AE department of economic development at consumer@adeconomy.ae. I will provide a negative Etihad review on every website and every person I know. Etihad spoiled an entire 24 hours of my life. The primary purpose to fly is a transfer to deliver passengers to the bestowed expectation upon agreement. I purchased a ticket ahead of time, paid in full, but did not receive the services as agreed per my ticket. I thought the company sets standards of the industry. Unfortunately, the management falls short. Crew and captains are usually great though. As well as aircrafts."

Pros: "They ran out of veg. food but the air hostess managed to grab one for me after my complaint."
Cons: "I am writing this review to let you know that you need to make your website little more user friendly. Before listing problem, i would like to tell you that I work in IT industry specially with designing portals. Problem: 1. It is not easy to make a food choice. 2. Not all the food choices are displayed from the drop down menu. 3. Do not expect people to call you. Give them everything in a user friendly manner to make selection. Indian food is one of the choices but only can be selected by calling. 4. And trouble saving my choices in passenger information. (may be website was down or what)"

Pros: "Good crew that did a fine job in accommodating economy customers during a two hour delay."
Cons: "No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight."

Cons: "More entertainment and food options. Service not in line with price charged for the flight"

Pros: "The crew was friendly and courteous."
Cons: "Make seats more comfortable and food more tasty"

Cons: "The food was of very poor quality and no alternatives. Went hungry the entire flight."

Cons: "No sweets were served in any meals. Not even a chocolate candy."

Pros: "Overall service"
Cons: "I had to check in my cabin bag"

Pros: "Good air craft friendly staff"
Cons: "Delay in check in more than 2 hours.which was due to system issues.needed lot of followup in spite of all documents"

Pros: "Etihad aircrafts Etihad crew"
Cons: "Indian chech in employee"

Pros: "Customs and immigration check out at AbuDabi"
Cons: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"

Cons: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."

Pros: "Overall very good The flight attendants were exceptionally professional. It went way beyond taken care of customers."
Cons: "Other customers on the flight were extremely rude, spread the dirty things all over the airplane! Need moreupdated movie selections."

Pros: "Food was great. Crew was very nice and it was a very comfortable flight."

Cons: "I wanted to cancel this flight and I am not able to connect to the right department in just fly, this is the most annoying experience I have had. If left unresolved I might not use kayak.com ever again"

Pros: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."

Pros: "Friendly staff, nice food and had a great time on the flight"

Pros: "Multiple delays which was due to poor management on the airlines side"

Cons: "total commute time"

Pros: "The food was awesome. The staff was friendly and courteous. Seats were comfortable."

Pros: "Efficient and friendly crew, on time"
Cons: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."

Pros: "What is there not to like? Service, comfort, on-time performance, food, entertainment"

Pros: "Preclerance system in Abu Dhabi"

Pros: "Comfortable seats and neck pillows Good service"
Cons: "Nothing to complain"

Pros: "The service was very efficient and warm. The food was tasty. The team was throughout helpful and prompt."

Cons: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."

Pros: "US pre clearance"
Cons: "Crew was very rude. Food was not good. Meals were served late. No adequate snacks on board"

Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"

Pros: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Cons: "THE LEG SPACE 1 OF THE MEALS"

Pros: "Just average flight, nothing so special"
Cons: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"

Pros: "For the price, its good, Entertainment system is really good, also its` good for the quick flight.Flight is always On time!"
Cons: "Staff is not super welcoming, looks like they are forced to serve the economy class, you get what you pay for, Also its super crowded."

Pros: "The food was nice. Vegetarian and non veg options were good for all the passengers."
Cons: "Boarding process was one of the most unorganised and pitiful for passengers I have ever seen!! Baggage check in process was a mess and the crew could not handle it. There were multiple lines at baggage check in for some reason for economy itself. We were guided by crew to one of the lines. Then after half hour, they put our line behind another line that arrived after us! Mismanagement led is to wait for nearly 2 hours at baghage check in. Also, the person at kiosk failed to check me in for connecting flight from Abu Dhabi(I was marked for airport checkin, so web check in was not an option). So when I reached Abu Dhabi, I was told my name was not even on the list!! Moreover I had only half hour layover at Abu Dhabi due to delayed flight from Mumbai . One of the worst experiences ever as it was also our honeymoon!"

Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."

Pros: "Didnt make it. Neither did they give me an alternative to the flight."

Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."

Pros: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Cons: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."

Pros: "Service Seats Flight attendants"

Pros: "Nothing"
Cons: "Touch genital no good food rude air hostess and staff"

Pros: "The service was spectacular to begin with. It was consistent, frequent and ultimately satisfying. It was a very comfortable ride with enough space for a broad guy like me. What I love most is their selection of entertainment. I wasnt expecting the food to be as good as it was. I love their flight progress and flight time."
Cons: "Jet airways disappointed me from Abu Dhabi to Mumbai because it took a while to board then after boarding we waiting over two hours for a delay."

Cons: "movie selection poor."

Pros: "The flight was awesome. A380 is thebest"
Cons: "They didnt have A380 from abu dhabi to SFO which was the longest part of my trip."

Pros: "Food , service"