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No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

On time.

No negative

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Hurricane Irma, I was lucky enough to get a refund do to the natural disaster.

Wonderful

Flight crew

Friendly staff..

Nothing

eventless

Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water.

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin

the Airline

The Airport, Security, Boarder control.

Arrived on time

Cattle car accommodations

i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.

the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

Service

Once the flight was boarding/ boarded it was seamless. The crew were more than happy to meet or exceed your needs with snacks/ meals, blankets and even drinks.

Flight was delayed 1hr and 50min and the supervisor was less than accommodating even after my wife and I had told her we had 2more connecting flights this was going to affect. Due to the delay, we spent an additional $211 on flights and spent the night at the airport.

The entertainment selections were awesome.

The passenger in front of me reclined so far, he was basically on my lap. It made it difficult to see the screen and eat dinner, which was subpar. The person behind me kept poking me in the back. I couldn't figure out how or why. I could've used more arm rest as both people on either side of me took the arm rest. So basically I was surrounded on all sides by inconsiderate people, who were probably as cramped as I was.

Liked the dinner. Loved the dessert (chocolate cake )

Didnt like the breakfast. Omelette eggs too greasy aswell as the rest of food. Coffee wasnt good either

Well mannered behaviour of all staff on board

No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all.

The food was awesome. The staff was friendly and courteous. Seats were comfortable.

I have always loved service of Etihad airways. The food was awesome. The staff was friendly and courteous. Seats were comfortable. Surely enjoyed every bit of it.

Good movies

Horrible food and beverage service as mentioned above

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

On time.

No negative

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Hurricane Irma, I was lucky enough to get a refund do to the natural disaster.

eventless

Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water.

Ease of flight

N/A

Friendly staff..

Nothing

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Friendly staff..

Nothing

Everything went smoothly.

Wonderful

Flight crew

Loved the safety presentation made by the live stewardess!!

The entertainment selections were awesome.

The passenger in front of me reclined so far, he was basically on my lap. It made it difficult to see the screen and eat dinner, which was subpar. The person behind me kept poking me in the back. I couldn't figure out how or why. I could've used more arm rest as both people on either side of me took the arm rest. So basically I was surrounded on all sides by inconsiderate people, who were probably as cramped as I was.

bigger seats

Service

politeness

cold

Everything was excellent no complaints rated 10

I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10

I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.

The entertainment was quite dated and didn't have new movies etc

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Catering is ok

Seats comfort really old school

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

Nothing special

food and service.

Crew ppl was nice

Front ppl at the counter was absolutely horrible. I will never ever recommend any one to fly with Etihad airways.i travel for work and I never had a experience like this. Never in my life.

The food was awesome. The staff was friendly and courteous. Seats were comfortable.

Excellent crew

eventless

Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water.

The gate person was very accommodating

It was over 2hrs late due to mechanical problems. Seems to be the norm.

If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!

There were alot of good movies to choose from, and the food wasn't bad.

It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault

bigger seats

The entertainment selections were awesome.

The passenger in front of me reclined so far, he was basically on my lap. It made it difficult to see the screen and eat dinner, which was subpar. The person behind me kept poking me in the back. I couldn't figure out how or why. I could've used more arm rest as both people on either side of me took the arm rest. So basically I was surrounded on all sides by inconsiderate people, who were probably as cramped as I was.

everything went smoothly

Not enough choices for movies or tv shows.

Was able to get a bulkhead seat. Wheelchair staff were very efficient at LHR and TPA. Wheelchair helpers were very efficient and friendly.

The there was not a legroom class (or bulkhead seat)that could be pre-specified. I do not really care about other extras extras for premium economy. It is critical to me that I can physically fit into the space between my seat and the one in front.

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

On time.

No negative