Car Rental in Baltimore

Car Rental in Baltimore

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Baltimore, MD, United States
11 Dec — 18 Dec
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Baltimore, MD, United States
Sat 11/12
Noon
Sat 18/12
Noon
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Baltimore car rental information

Pick-up locationBaltimore
Rental locations30
Airport locations3

Reviews and directory for self drive car rentals in Baltimore

Rated no. 1
Hertz
Best rated
7.1 Good (150 reviews)
3 locations in Baltimore
Hertz
Locations in Baltimore
  • 7.3
  • 7.4
  • 7.2
  • 7
  • 7
Recent reviews
10.0 Excellent17 Nov 2021
Pick up was fast and easy. The employees were very nice and helpful
1.9 Horrible12 Oct 2021
My car was not available at the time of my reservation. No alternative car was offered or available from Hertz. Due to this issue my family and I were forced to spend the night sleeping in the rental facility waiting for Hertz to get us a car. We ended up waiting over 5 hours past our reservation to receive a car. Many other customers at the Baltimore airport were also affected and had to spend the night sleeping at the rental facility. THIS IS NOT AN ISOLATED ISSUE. I have heard this happens frequently with Hertz post-pandemic. I would strongly urge those booking with Hertz to consider using an alternate company or form of transport, or be prepared to spend the night sleeping in a waiting room in front of their rental counter. Also Hertz provided no offer of accommodation or discounts during the incident.
3.9 Mediocre4 Oct 2021
When booking our rental in DC, we noticed that the rental was supposed to be at DCA and ended up at BWI. When we called Hertz to swap (45mins drive difference) they stated they would charge us $200 fee to swap. They charged us an extra $55 for my husband to be a driver, when it was booked under me. I asked if he just drove, switch names on the booking, they told me no. We share the same cc and insurance. Lastly, they charged us a 10% fee just to speak with someone in customer service. We were hung up on 2xs when trying to get ahold of someone. I won't be using Hertz every again. They nickel and dime you for everything and their customer service is awful.
10.0 Excellent25 Sep 2021
The lines at the rental desk were long but they worked efficiently. The staff was extremely nice and helpful. Our car was spotless and perfect for our needs.
7.9 Good23 Sep 2021
It would have made it easier if they would have explained about the tolls and the ez pass box attached to the windshield. None of that was explained to me. I have no idea how any of that worked and if I was supposed to use the box or pay the tolls myself. Very confusing when coming from a state without tolls
1.9 Horrible22 Sep 2021
I will not book through Kayak or Hertz ever again. These people gave me a car without A\C, had me running all over the place to get it replaced without actually making sure they could, never replaced it, hardly apologized, treated me poorly even though I was nice about it, and never offered anything to make up For the fact that my boyfriend and I sweat ALL day in BLAZING heat because of their poor service. Never again.
1.9 Horrible2 Sep 2021
They called and canceled the reservation although it said the vehicle was available. Inconvenient
7.9 Good23 Aug 2021
There was a long line during pickup with only one person checking in for Hertz. Had to wait in line for about 35-40 minutes
1.9 Horrible23 Aug 2021
The brakes were horrible…pads and rotors needed. The car smelled of long term smoking. Windshield wiper blades needs to be replaced. The $1400 spent is such a terrible fee given the condition of this vehicle.
3.9 Mediocre22 Aug 2021
The retrieval process was very challenging and disorganized. Long wait time and staff that could make some improvements on professionalism. Will likely not use this rental car service again.
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Rated no. 2
Enterprise
7.2 Good (76 reviews)
14 locations in Baltimore
Enterprise
Locations in Baltimore
  • 7.3
  • 7.3
  • 7.1
  • 7.1
  • 7.1
Recent reviews
1.9 Horrible26 Jul 2021
The car only had a 1/4 of a tank of gas. The steering wheel mad noise. The interior was stained like someone had been murdered in the car. So many dents and scratches on the outside. For the money it was ridiculous.
6.0 Good1 Mar 2021
I was unaware that the rental car place would be closed for the return.I believe the cleanliness of the vehicle was not up to par and that time needs to be taken to shampoo the interior. The seats were stained and the carpet could have been vacuumed. It did not feel at all comfortable. I believe the outside only was washed and that was it.
10.0 Excellent15 Feb 2021
Value for the price and I even was able to keep for an extra day.Nothing at this time.
10.0 Excellent22 Nov 2020
The staff was friendly and the whole experience was quick and easy.
2.0 Mediocre30 Sep 2020
Nothing because i didn’t have a chance to get it
10.0 Excellent31 Aug 2020
Yes nice serviceThanks
3.6 Mediocre28 Aug 2020
Drop off was convenient.The service, cleanliness of the car, friendliness and attitude of employees, availability of cars
2.0 Mediocre31 Jul 2020
They had no cars available and didn't notify me in advance.
2.0 Mediocre20 Jun 2020
I cancelled this reservation over a month ago. I still have the confirmation email. Please ensure my card was not charged. Thank you, Robyn Disselkoen
5.6 Okay2 Jan 2020
The car was cleanThis location always has you waiting for a car, the car had issues with a sensor that would flash at you while you drive and turn on and off. The radio system would just spontaneously restart while driving, and they have no room for drop offs the lot was overflowing and th car has to be street parked.
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Rated no. 3
Budget
6.3 Good (46 reviews)
3 locations in Baltimore
Budget
Locations in Baltimore
  • 6.7
  • 6.7
  • 6.2
  • 5.6
  • 6.2
Recent reviews
6.0 Good18 Oct 2021
The pick up was changed to Avis from Budget. The car assigned had an expired license plate. We had to go back to the desk to get a different vehicle. The return was also changed to Avis and we were never notified. It was dark in the early morning when we returned the vehicle and the sign at the Budget return indicating an Avis drop off was barely visible in the dark. Then the Avis agent Jesse said he was to busy to provide a receipt for the return. So I left the Avid return having zero proof I returned the vehicle! And, wound up paying over $110/ day for an economy rental car😢
1.9 Horrible15 Oct 2021
The location was closed when I arrived. I was scheduled to pick up the car at 3:00pm and the place closed at 3:00pm. I was totally stranded in an unknown city! I called and explained what happened and they said they couldn’t help me. I had to call and book another car on my own! Worst customer service ever! Never rent through these 3rd party companies!!
5.9 Okay7 Sep 2021
My rental car location didn’t have a drop off box, so I was forced to pay for another day’s rental fees.
10.0 Excellent27 Jun 2021
Yes the staff was friendly, helpful, and amazing. The drop was very easy.Nothing
8.4 Excellent6 Jan 2020
I did have to interupt the attendant when I picked up the car. She was texting on her phone.
6.0 Good30 Dec 2019
Staff were friendly. I was charged for gas even though I returned the car full tank.
2.0 Mediocre21 Jan 2019
Nothing was not given a vehicle.Awareness that I needed a specific card in order to be able to rent a vehicle.
3.6 Mediocre6 Aug 2018
Disrespectful Staff in AberdeenNone.When I went to drop off the car in Aberdeen the staff was not nice and he said there is an extra charge of $50 for not dropping the car in Baltimore and when I tried to explain what the staff told me in Washington DC he said it is not my business pay the $50 or take the car to Baltimore. And I had to be pay extra $50.
6.0 Good16 Jul 2018
Couldn’t beat the price for a last minute one way tripRental agent was not there when I arrived for my pickup. Called the number that was left on the desk and he was 15 minutes away. Car fuel tank was not full.
4.4 Okay1 Dec 2017
Cheap, pick up/dropmoff conviently located.Car was dirty upon pick up (covered in dog fur). They were unable to tell me the cost of a late fee and pressured me into extending for one day instead. This left me feeling cheated and scammed.
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Rated no. 4
Avis
7.1 Good (23 reviews)
2 locations in Baltimore
Avis
Locations in Baltimore
  • 7.7
  • 7.4
  • 7.2
  • 7.1
  • 7.3
Recent reviews
1.9 Horrible12 Oct 2021
Avis cancelled the car I reserved because they overbooked. I was on my way to pick it up when I was notified. Avis didn’t properly cancel the reservation; I paid for the insurance up front and can’t get it refunded.
10.0 Excellent19 Jul 2021
All around service and process was excellent. Price was extremely high but it appears there’s a supply and demand issue among ALL rental car co’s driving up the price since COVID and maybe due to fleet reduction. But now everybody is traveling and not enough cars.
8.0 Excellent21 Mar 2021
Check in/out was quick and efficientCar was beat up for only having 24k miles and was not comfortable for a long voyage. We made the best of it.
10.0 Excellent28 Oct 2019
Drop was a breeze; excellent careThe check in process could be quicker, it took too long
10.0 Excellent9 Sep 2017
value for money; quick service.
2.0 Mediocre11 Aug 2017
Gave me the wrong pick up time so when I showed up they were closed. The 800 number offered no help and were clueless as to how to resolve the issue...i.e. Get me another car asap from the nearest location. I cancelled the reservation and hertz made it happen with no effort on my part.
4.4 Okay11 Jul 2017
Kayak booked for wrong locationI booked a rental car to be picked/dropped at Baltimore airport through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY. the Avis staff at BWI airport was good and helpful. Avis 800 customer care sucks, was dishonest and quoted much higher price than that quoted at the airport office.I booked a rental car to be picked/dropped at Baltimore airport on 07/09/2017 through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY.
5.6 Okay23 Apr 2017
No after hours drop offConvenient location for drop off.Could not do an after-hours drop-off at Baltimore location, which meant we had to pay for a night of parking though we were done with the car.
10.0 Excellent21 Mar 2017
Quick and smooth serviceExcellent experience, no waiting, quick service, everyone was polite. Mitsubishi lancer I got as a compact was surprisingly good car and comfortable, too. Would rent again.Nothing went wrong
4.0 Okay8 Mar 2016
Car broke down on the road. Roadside assistance had very unsatisfactory response.
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Rated no. 5
NextCar
6.3 Good (20 reviews)
5 locations in Baltimore
NextCar
Locations in Baltimore
  • 6.5
  • 6.4
  • 6.3
  • 6.1
  • 6.2
Recent reviews
1.9 Horrible21 Sep 2021
Make sure you double and triple check the location. I had to shuttle to one location only to find out it was the wrong location then had to Uber to another location 40 minutes away. Then had to pay a hefty fee to change the drop off location closer to the airport. It actually took me longer to rent my car than it took me to fly to my destination. Had to have so much paperwork to even rent the car...never again!
2.0 Mediocre29 Jun 2021
I DID NOT LIKE ANYTHING ABOUT THIS PLACE!!!!!!!!!!!!!!!!!! I never finalized the rental. I hate their policy. I hate I paid ahead of time. I LOOK FORWARD FOR MY FULL REFUND. I left there HIGHLY UPSET!!!!!!!!!!!!!!!!!!!!!!! AND NO CAR......... The staff were not professional, and the place was dirty inside.Their policy NEEDS a lot of improvement. The process was a long, drawn out ridiculous MESS!!!!! I felt like I was being FORCED to add collision to my insurance policy, just to rent a vehicle. I have Liability on my personal vehicle. I was NOT gonna pay more money, just to rent a vehicle for the weekend. I EXPECT MY REFUND, AND PROMISE NOT TO EVER DEAL WITH Next car, AGAIN!!!!!!!!!!!!!!!!
10.0 Excellent27 Jun 2021
Customer service was good car was pretty clean, the gentleman that helps us was great!Perhaps a little faster service, we waited over a half hour just to start paperwork, there was also a high maintenance customer slowing up the line
10.0 Excellent19 May 2021
Friendly staff - no line, immediate service. Everything was explained and thorough. Saved a bunch of money vs. renting at BWI as we didn't have the airport-related fees, and the rate itself was much cheaper. Even with a few Ubers back and forth to make it happened, we probably saved $300 for a 12-day rental.Facility isn't the nicest in the world, but it serves the purpose.
2.0 Mediocre16 May 2021
Booked car could not be pick up at the airport
10.0 Excellent1 Nov 2020
Great rental. Courteous staff. Even got an upgrade.Nothing. Everything was good.
3.6 Mediocre13 Oct 2020
The staff member who helped me was great - very professional and helpful.The office was dirty and needed a lot of maintenance. The staff member who was helping me was wonderful but the rest of the staff were being loud and goofing off - making it difficult to hear and very distracting.
3.2 Mediocre26 Jan 2020
Nothing. I just meet a fraudulent agent. I reserved everything online, and I bought full coverage as well. When I arrived at NextCar agent at Liberty road, Baltimore, the person told me that we can not give you the car unless you buy our personal full coverage ( the value was twice the typical one near 25$/day). They told me that I have to cancel the ones that I bought online. Officially they had no commitment to my online reservation.
9.6 Excellent26 Aug 2019
Although the car was small I was able to fit my bike and golf clubs in the back.
4.0 Okay30 Jul 2019
Was not good customer service I didn’t not even have a car I didn’t rent it they told me I didn’t reserve their at all and I was very upset
Rated no. 6
Rent-A-Wreck
3.5 Mediocre (5 reviews)
1 location in Baltimore
Rent-A-Wreck
Locations in Baltimore
  • 4
  • 3.2
  • 3.2
  • 3.2
  • 4
Recent reviews
2.0 Mediocre2 Jun 2016
Safety issues !!!Nothing to like in this placeThe cars are Filthy inside out. they don't take time to clean them, i had to change 3 cars to finally agree on one. the first one had a bold tires, the second one had scratches all over the car but you can't determine the damages as the body is dirty. the last one was OK with a bad tire sensor that kept displaying an error every time you start the car plus a change oil message that kept prompting. If i have time i would report them to the BBB. Not worth the money i paid. VERY disappointing that kayak list them on their website. i use to trust kayak!
4.0 Okay4 May 2016
ServiceThe car was decent but smelled funny, change the oil light was on.Service was terrible, was promised unlimited miles before booking but it wasnt true, they said faster checkout with a major credit card but still had to jump through many loops to prove I had my own insurance even after acknowledging that my credit card would cover me, a way for them to try and sell me unnecessary add ons. Tried to explain it to the associate but she shrugged me off telling me it's policy, false advertising is what it is.
3.6 Mediocre23 Apr 2016
Never againThe car worked.They were rude when we picked up the car, they were incredibly rude when calling our insurance provider, whom we know personally. They were incredibly vague about the drop-off policy and threatened an abandonment fee when I even brought it up. I called corporate to resolve the issue and the people I spoke to, serveral people, we're even more rude, dismissive, and insulting. I was out in hold mid-sentence and transferred without any notification to the stor, which had no idea why I'd been transferred. I completely regret using them. The car had an air freshener hanging from the nirror, but still smelled.
2.0 Mediocre25 Mar 2016
SCAMThe facility was not at the airport. The facility was closed before I was even reasonably able to travel the 30 minutes from the airport to get there. They transfer you to their "sister" company at the airport and apply "airport" fees to hike up your reservation. They steal your money with a smile on their face.
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Sixt
1 location in Baltimore
Sixt
Locations in Baltimore
Recent reviews
Sunnycars
1 location in Baltimore
Sunnycars
Locations in Baltimore
Recent reviews
320 travellers who rented a car in Baltimore gave the car agency they used an average rating of 6.9

Car rental locations in or near Baltimore

Good to know

Most popular car type

Economy

When to book a rental car in Baltimore

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for hiring a car in Baltimore

  • Because Baltimore is a short drive away from other states, you can visit several historical and cultural attractions while you are on vacation -- if you rent a car, that is. Renting a car will make it easy to drive into Washington, D.C. to visit the White House and presidential monuments. When weather permits, you can also visit several beaches on the coast of the Mid-Atlantic including Chesapeake Beach and Ocean Beach.
  • Baltimore is within close proximity of the nation’s capital. The Baltimore/Washington International Airport services all of Maryland, D.C., and Virginia. It offers an array of services to customers, including a number of options for car rentals. For your convenience, all of the rental car companies are in the same place at the airport. Once you land and claim your bags, simply catch the shuttle to the rental car center.
  • When you are driving around Baltimore, be aware of traffic light cameras. Many traffic lights are equipped with cameras to catch drivers who are speeding or driving recklessly. Because you don’t want to leave Baltimore with a ticket, you’ll want to drive cautiously and carefully.
  • Baltimoreans have to deal with traffic jams which can lead to long commutes. So, during your vacation, you’ll want to choose to travel in areas and around the times that roads are less congested. Some of the heaviest traffic takes place on Interstate 695, also known as the Beltway. Morning rush hour in Baltimore is busiest from 7 a.m. – 9 a.m. In the evening, rush hour starts at 4 p.m. and continues until around 6:30 p.m.
  • Book your rental car in Baltimore at least 1 day before your trip in order to get a below-average price
  • Economy rental cars in Baltimore are around 20% cheaper than other car types, on average

FAQs about hiring a car in Baltimore