Find cheap flights from Chennai to New York John F Kennedy Airport

MAA - JFK

Find cheap flights from Chennai to New York John F Kennedy Airport

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New York John F Kennedy Intl
Thu 29/10
Thu 5/11
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Good to know

Low season

October Best time to beat the crowds (7% less expensive on average)

High season

August Most popular time to fly (16% more expensive on average)

Average price of a return ticket

₹ 73,148 (avg. price over the last 2 weeks)

Good deal for a return ticket

₹ 946 or less

When to book flights from Chennai to New York John F Kennedy Intl

Estimated return price
Average price per month
Flight prices as travel date approaches
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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for ₹ 64,354 or less.
  • The cheapest flight from Chennai to New York John F Kennedy Airport was found, on average, 74 days before departure.
  • Book at least 6 weeks before departure in order to get a below-average price.
  • High season is considered to be July, August and September. The cheapest month to fly is October.
  • Morning departure is around 6% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Chennai to New York John F Kennedy Intl

Scores according to KAYAK customer reviews

8.0
Cathay Pacific
Overall score based on 6,300 reviews
8.1
Boarding
7.9
Comfort
8.3
Crew
8.1
Entertainment
7.7
Food
Airline reviews

Pros: "The crew was helpful and nice"
Cons: "Better seats and cost should be less"

Cons: "The crew should be more kind."

Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pros: "Wheelchair assistance..very dignified"
Cons: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"

Pros: "Conformt ,enjoy and on time"

Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Cons: "flight lates as always"

Pros: "The crew is very proactive."
Cons: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."

Pros: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Cons: "Seats too narrow in Economy."

Cons: "90 minutes delayed"

Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"

Pros: "not too bad"
Cons: "not too bad"

Pros: "Friendly staff and very accomodating"
Cons: "Did not enjoy the food choice, tv needed repairs"

Pros: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."

Cons: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Pros: "Seat uncomfortable even though there was plenty of leg room"

Pros: "Cleanliness and no disruptions"
Cons: "The crew were slow to clear the food trays"

Pros: "Everything is great"
Cons: "None"

Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."

Pros: "Modern flight and silent Large monitor"
Cons: "Uncomfortable seats Degraded quality of food and drinks"

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Cons: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Pros: "Everything was great !"
Cons: "Food was average"

Cons: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Pros: "Friendly staff"

Pros: "Leg room, food, airline staff"
Cons: "Too hot in the plane"

Pros: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Cons: "None in particular"

Pros: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Cons: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Pros: "Overall speaking CX flights quality has been declining over recent years"

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Pros: "Comfortable seat"
Cons: "Poor food and very basic (old movies) entertainment - always delayed"

Pros: "Left earlier than expected and accomedations with movies and food was great"
Cons: "They were limited with certain meals"

Pros: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Cons: "It was pretty good for the price"

Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Pros: "There is actually meal between hkg and TPE. This is new."
Cons: "The cabin is just too warm."

Pros: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Cons: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."

Cons: "Same as above"

Pros: "Usual Cathay high standards - which is what one expects."
Cons: "Older A330 for short haul so not lie flat seats. Older IFE. Food, oddly, not great today (unusual for Cathay)."

Pros: "Good crew"
Cons: "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"

Pros: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
Cons: "The lack of content on the entertainment system, quickly ran out of movies to watch"

Pros: "Comfortable seats, clean toilets, great service"
Cons: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."

Pros: "Great seat size loads of leg space and lovely flight attendants"
Cons: "None"

Pros: "not a full flight so obviously more comfortable"
Cons: "did not like having to deplane then reboard"

Pros: "The captain landed the aircraft exact at the time he committed when the flight took off"
Cons: "Technical superiority & safety of operations"

Cons: "No Wifi on a 16 hour flight is simply stunning to me."

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "Yeah Everything well organized"
Cons: "I believe so"

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pros: "Punctual"
Cons: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Cons: "Staff Curtsy and overall gestures!!"

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Pros: "Crew very professional"
Cons: "Boarding was a little confusing"

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Cons: "See above."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Cons: "Check in process running smoothly and better announcement of gate change"

Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Pros: "srfghj"
Cons: "fghjkl"

Cons: "Better in flight entertainment"

Pros: "Everything! It was a wonderful experience."
Cons: "Nothing"

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Cons: "wine selection divider between seats"

Pros: "DIY snack area"
Cons: "Food and seating"

Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Pros: "The staff..the attentions..food."

Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "No extra charge for simple refreshments."

Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."

Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."

Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Everything"

Pros: "Great service"

Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Pros: "Everything was fine"

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Cons: "Plane left more than 40 minutes late with no explanation or apology."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Nothing"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Cons: "No offer of snack with no egg in it."

Pros: "Crew wonderful.N"
Cons: "None for now."

Pros: "Seat was good."

Pros: "Pilot announcements were very clear"
Cons: "Too many oversized cabin bags"

Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."

Pros: "Crew very helpful"
Cons: "Punctuality"

Pros: "Very nice crew"
Cons: "The boarding process, better seats, outdated entertainment system, & slow Baggage delivery ."

Cons: "Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle"

Pros: "One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch."
Cons: "The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky."

Cons: "Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier."

Pros: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Cons: "5 stars all around"

Pros: "Amazing crew , very accommodating , and friendly , professional, excellent!"
Cons: "Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board."

Pros: "We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall."

Pros: "Crew was super friendly."
Cons: "I wish I’d have an aisle seat, but flight was full."

Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."

Pros: "Crew were great and we left and arrived slightly early which was nice"
Cons: "The in flight magazines and safety cards were ripped and damaged. Not a good look for the flag carrier"

Pros: "What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!"

Pros: "Crew very pleasant, professional and friendly."
Cons: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."

Pros: "The crew were pleasant and helpful"
Cons: "The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens"

Pros: "Crew was mostly attentive and helpful."
Cons: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."

Pros: "The safety video."
Cons: "Cleanless, dont charge people to change seats when the flight is not super busy...."

Pros: "Good food, friendly cabin crew, prompt boarding and arrived on time."
Cons: "Narrow seats, not enough leg room"

Pros: "Crew was good the equipment on board not good. I paid for 6 seats for my family and earphone connection plus power socket didn't work"

Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"

Pros: "It has to be said, the prices were good. But you do get what you pay for...… (in my case, a lot of extra time and stress)"
Cons: "Firstly Kayak is apparently actually LastMinute.Com? BA flight was OK, but not much different from a low-cost airline. Return leg had to be Ryanair and online check-in didn't work (ouch! - you have to pay extra to check in at the airport). I eventually found out (after frantic googling) that Kayak auto-generates an email address for you as part of the Ryanair booking process, and this is the one you need. I spent about 30 mins getting through to LM.Com overseas helpdesk trying to get hold of it. I also had to request hold baggage as a separate process and it took 10 days to confirm this had been arranged (again, I would have had to pay extra at the airport)."

Cons: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."

Pros: "On time, comfy seats and helpful staff members. Nothing else to ask"
Cons: "Nothing to dislike."

Pros: "Food was great, staff was so sweet and patient"
Cons: "Never on time, always late, always either missing my connections or running throug the airport"

Pros: "Flight arrived 30 minutes early."

Pros: "We were kept informed"
Cons: "I felt stressed due to an ill passenger holding up the plane. Plane returned to gate from runway. High potential of missing connecting flight. Landed on tarmac at Heathrow. Waited for bus. Took to faraway terminal. No info monitors so stood in long queue to find out in wrong terminal."

Pros: "Price was goo £200 cheaper than the BA price"
Cons: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"

Pros: "Nothing"
Cons: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Pros: "Will use the service again"
Cons: "Yes love the journey"

Pros: "prompt, good service and food"
Cons: "pasta was too salty"

Pros: "Smooth flight."
Cons: "Uncomfortable seats"

Pros: "Great crew. Smooth flight. Excellent timing."
Cons: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"

Cons: "Many cancellations and airline lost my luggage"

Cons: "The flight to Heathrow was delayed by 2.30 hours while other flights to London was on time"

Pros: "Nothing"
Cons: "Poor check in process, no complementary food or drink and 30 late arriving"

Pros: "This flight the only bonus was I actually had a seat."
Cons: "Two flight attendants to service the whole of Euro class meant waiting nearly two hours to be served a bottle of water and a sandwich. Too much time is lost trying to cook food and take the money. Just add £5 to every ticket and give the food as part of the service, you are not a budget airline Plus dont rub our noses in it by bringing meals from the first class galley to feed the crew at the rear of the plane."

Pros: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Cons: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Pros: "Nothing"
Cons: "Overpriced and outperformed by the Budget Airlines."

Pros: "Good flight no complaints"

Pros: "Not much, flights were on time is the only positive"
Cons: "Turbulence (other airlines went out of their way to avoid it, by BA didn’t seem to care), BA has got rid of in flight services - so what am I paying so much for? - and made me exit and re-enter through security despite the fact that I’d checked in for a connecting flight. Overall not a positive experience and don’t think I’ll be rushing to fly with them again."

Pros: "All"
Cons: "Nothing wrong"

Pros: "Chose of Ent. was good."
Cons: "Didn't seem organised and was chaotic at the boarding gate with everyone crowding the aisles-took a long time to board everyone."

Cons: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."

Pros: "We left ahead of time"
Cons: "No gate due to early arrival which meant we had to wait for a coach which negated early arrival."

Cons: "Flight was delayed for 40 minutes"

Cons: "See above."

Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Cons: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Pros: "Nothing"
Cons: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Pros: "Nothing"
Cons: "Everything"

Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."

Pros: "Wide choice of films on the flight, boarding was hassle free."
Cons: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Cons: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pros: "The crew were great, entertainment was good."
Cons: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."

Cons: "Short flight there was no entertainment but that’s ok"

Cons: "No food on the International flight from Kingston to Miami."

Pros: "Comfortable flight. New plane"

Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Cons: "Very limited food options."

Cons: "The legroom on AA's new planes is atrocious."

Cons: "They charge for coffee."

Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."

Pros: "Efficient boarding and on time departure."

Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."

Pros: "Arrived ahead of the scheduled time"
Cons: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."

Pros: "i could sleep on 3 seats, because had two seats free near me))))"

Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."

Pros: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Cons: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."

Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Pros: "Snack was a good portion. Filling for a 5 hour flight"
Cons: "Entertainment system did not work for my seat. No movies available"

Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Pros: "Nice seats, good food, good service"

Pros: "We took off and landed safely."
Cons: "Felt very low budget and cramped."

Cons: "The vegetarian meal is always vegan, I miss the dairy :("

Pros: "Asked a stewardess to turn the heat up and she did."
Cons: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Pros: "Our MAD-JFK flight was delayed and we weren’t going to make our connection, so American Airlines automatically rerouted us through Philapdelphia, and got us to Indy just two hours and thirty minutes later than our original arrival time. I was very pleased wiht this service"

Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."

Pros: "Great crew very friendly"
Cons: "Small plane"

Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."

Pros: "I needed special assistance due to limit of mobility and I have been refused assistance twice"
Cons: "On the top of that my luggage was damaged"

Cons: "Food and drinks could be better"

Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."

Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"

Pros: "Wonderful and super friendly crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."

Pros: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Cons: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."

Pros: "The movie/tv system did not work despite a lot of time trying. Very disappointing when taking a long flight with a 10 year old."

Pros: "The help on getting on the plane and the pleasant staff on the flight"
Cons: "The food"

Pros: "Good space in premium"
Cons: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Cons: "Not enough time in London to change planes. We missed the flight"

Pros: "Moved seats together, great plane and serviceN"
Cons: "Delay getting landing slot"

Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."

Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"

Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."

Cons: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"

Pros: "Good service"
Cons: "Serve Warm food"

Cons: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."

Pros: "Crew was good"
Cons: "Arrived one hour late."

Pros: "Take off was quick, as well as deplaning"
Cons: "the little cornbread cake was pretty bad."

Pros: "Pleasant check-in staff. Friendly flight attendants."
Cons: "Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area."

Cons: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Cons: "Good crew"

Pros: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"

Pros: "Crew were very good. Comfortable flight."
Cons: "Choice of movies could be much better."

Cons: "Poorly organised meal service"

Pros: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Cons: "Better selection of videos"

Cons: "Nothing"

Pros: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Cons: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Pros: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Cons: "The cabin was looking a little tired."

Pros: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Cons: "Crew didn't go out of their way to serve...they did their job capably, but no more."

Pros: "WONDERFUL FLIGHTV"
Cons: "NONE"

Cons: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"

Pros: "Crew was good. Aircraft was fresh and clean."
Cons: "The movie selection is very mediocre"

Pros: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Cons: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Pros: "nothing"
Cons: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"

Pros: "Nothing"
Cons: "I was overbooked in Addis"

Pros: "Customer care was good"
Cons: "I suspect the problem of luggage started with Alitalia my first leg"

Pros: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Cons: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Pros: "Not much, actually."
Cons: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Pros: "Flight and crew"
Cons: "Food and inflight entertainment"

Cons: "There was no entertainment. Breakfast was standard"

Pros: "The flight was bigger. So didn't feel so cramped up"
Cons: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Cons: "Nothing"

Cons: "Nothing. Very smooth"

Pros: "Excellent airline overall Great seats for sleeping"
Cons: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Pros: "the flight"
Cons: "extra charge , unable to book meal"

Pros: "Service"

Pros: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Cons: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Pros: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Cons: "No complaints, well done to the Ndjamena team."

Pros: "Everything was to my satisfaction."

Cons: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."

Pros: "Not stopping in Blantyre"
Cons: "No comment"

Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Cons: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Pros: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Cons: "Nothing."

Pros: "Service, the entertainment selection, just everything seemed perfect"

Pros: "A"
Cons: "The plane was shaking everywhere thought I was gonna die"

Pros: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Pros: "Amazingly smooth flight and landing."

Cons: "The plane from Entebbe to Addis Ababa was very old with tight seating."

Cons: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Pros: "The price"
Cons: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Pros: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Cons: "Well there was no entertainment in the flight. That is it"

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