Daily cleaning, installation of cabin HEPA filters on flights from Vienna to New Delhi
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 15m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (₹ 14,514) and LOT (₹ 26,094), and the lowest round-trip tickets have been found on Multiple Airlines (₹ 27,598) and LOT (₹ 35,870).
From Vienna to New Delhi, Saturday is the cheapest day to fly on average and Thursday is the most expensive. Flying from New Delhi back to Vienna , the best deals are generally found on Sunday, with Saturday being the most expensive.
When flying out of Vienna you will be using Vienna Intl, often referred to as Vienna Airport. You will be landing at New Delhi Indira Gandhi Intl, also known as New Delhi Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Vienna to New Delhi.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Delhi from Vienna up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Same as before"
Cons: "Same as before"
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "Seat comfortable"
Cons: "Every thing is good"
Pros: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Cons: "Take a while guess"
Cons: "Mu luggage got broken"
Pros: "seats were awesome, so as the food and the occasional snacks were delightful"
Cons: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Pros: "The airline was helpful even though the flight was delayed"
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Cons: "being in the middle of three"
Pros: "The seats have great leg room and recline nicely"
Cons: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Pros: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Pros: "The best airline I have ever flown."
Pros: "Excellent service. Excellent quality of food."
Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Pros: "Plane was new and very nice."
Cons: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."
Pros: "Dedicated to customer service"
Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Pros: "Very nice. Everything was great."
Cons: "Few selection of food."
Pros: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Cons: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Pros: "Landing and botding is safe"
Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Pros: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."
Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."
Pros: "Excellent service and in time flights."
Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Cons: "no one came to help even after asking for assistance"
Pros: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Cons: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Cons: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Pros: "Comfort, entertainment, amenities"
Cons: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Cons: "Suggestion: I think it is better if all the children and their parents/ care takers are provided priority seats in front. This will reduce unnecessary annoyance caused to other passengers on long flights and at the same time enhance the experience of the children and their care takers if special attention can be devoted to them."
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "Excellent customer service"
Pros: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Cons: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Pros: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Cons: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."
Pros: "Crew members went out of their way to ensure the passengers’ comfort."
Cons: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."
Pros: "Plane didn't crash."
Cons: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"
Cons: "Better organized boarding"
Pros: "Crew very professional"
Cons: "More entreteiment on bord"
Pros: "I was traveling with a baby alone and crew was very supportive"
Cons: "Same as previous"
Pros: "The crew is amazing! We have comfort even in the economy class."
Cons: "Delayed flight barely catch the next one."
Pros: "Nice comfortable flight"
Cons: "Crew was not necessarily warm or curteous"
Pros: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Cons: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Pros: "Crew, food and comfort was good"
Pros: "Service was good"
Cons: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."
Cons: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."
Pros: "Everything went well."
Cons: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."
Pros: "Good crew, liked the food and service. Better aircraft interior."
Cons: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."
Cons: "Very cramped legroom. Confusion during boarding."
Pros: "Overall decent experience. The crew was attentive, captain informative."
Cons: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."
Cons: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."
Cons: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."
Pros: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Cons: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."
Cons: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."
Pros: "Comfortable for a short flight. On time."
Cons: "Had to go through security and passport control a second time made the 1 hour connection stressful"
Cons: "Charges for suitcase 40 euros this rediculas"
Pros: "Did not get into flight"
Cons: "They changed the gate in last minute without proper communication"
Cons: "Fraud United and Lufthansa"
Pros: "Leg room and the chairs were great."
Cons: "The special meal I got was not the same as I ordered."
Cons: "Boarding was a mess and food was not up to the mark"
Cons: "Also, just one meal and no snacks served on a 7 hour plus flight"
Pros: "Fast check in and boarding. Courteous service."
Cons: "I did not get te entree of my choice on one of the flights."
Cons: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."
Pros: "free wine."
Cons: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."
Cons: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"
Cons: "old model aircraft"
Cons: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"
Cons: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
Cons: "Lufthansa treated us very poorly. When we arrived late in FRA, the gate attendant was extremely rude while trying to rebook and actually left us in the middle of rebooking because her shift ended. No one came to take her place!! She actually swore at us!! We were only able to rebook by calling the Lufthansa call centre and had to spend a very uncomfortable overnight at the airport without any certainty of when we would fly out. Lufthansa finally got us out on the same flight as booked but 24 hours later. And then, of course, they lost our luggage. Terrible overall experience."
Cons: "I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again."
Cons: "Transfer gate is too far away"
Pros: "I booked a ticket with Airfare.com using Kayak.com. The booking experience was easy, but the important note I want to make was during a large Colorado snowstorm where flights were being cancelled, I was able to proactively re-book my ticket with the help of Airfare.com customer service. Though it was complicated, I want to make sure Airfare.com gets credit for doing a good job."
Pros: "service, food, entertainment"
Cons: "seats, boarding process"
Pros: "The very best experience. The decor calming, great seats. "On board Chef " , great food. Staff very attentive, polite and always smiling. They exuded a joyful atmosphere and seemed like never sat down! This was the third leg of our long trip and they made it so enjoyable.. That is a lot as a passenger is quite tired and possibly irritable by this time. This was an Austrian Airline flight and we were really blown away.. I also give kudos to management for having staff that is so efficient, hardworking and yet so joyful!"
Cons: "Can't think of anything."
Pros: "seats were a bit bigger, ,more leg room, fewer people"
Cons: "The snack was not very natural...... could have been simpler with pure, non chemical ingredients......Organic would be best"
Pros: "decently sized plane, good crew"
Cons: "plane was VERY late due to delay coming from Munich. When we arrived at Munich, Lufthansa decided to do a direct transfer of people to several flights heading to the US from Munich. Our connection was not among those directly transferred even though our flight was within 5 minutes of the others who were. We had to bolt through Munich airport, almost missing the flight, and our luggage didn't make it through to D.C."
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Everything works and quick to get to destination."
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Very professional"
Cons: "Lost luggage"
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "Good services!"
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Friendly staff, good service and on time departure/arrival."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Cons: "Passengers less rude"
Pros: "It was on time"
Cons: "Seats Food Entreatment"
Pros: "Evry thing but the dilay"
Cons: "If we arrive on time"
Cons: "New terms about hand luggage is worser then in RyanAir"
Pros: "Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient."
Cons: "First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting."
Cons: "Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk"
Pros: "Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight"
Cons: "The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours."
Pros: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Cons: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."
Pros: "The crew was amazing The seats are worst"
Pros: "Comfortable flight and good timing."
Cons: "Vegetarian food is very poor quality."
Pros: "My luggage was missing!!!"
Pros: "service, crew , punctuality, food"
Pros: "Aeroflot made it a comfortable flight, pillows, blankets and slippers included in economy. Nice meals and non alcoholic drink options."
Cons: "They have those old school dual pin headphone jacks, bring a converter for your own headset because the airline issued ones are muffled. Keep an eye out for the (female body) objectifying promotional safety video, yikes Aeroflot. Moscow airport really leaves a lot to be desired. I spent two 4-hour layovers there on this trip and walk away with a higher sympathy for Ed Snowden, poor guy."
Pros: "The check in was very friendly even in the face of some problems for the computer to process my green card , we got good seats with more leg room , we very much appreciated!"
Cons: "Our Luggage did not arrive in NY , we had only 1/2 hour to change flight in Moscow, we had to run to make the connection , and I was worried that our luggage wont make it, sadly I was right !"
Pros: "Service hi"
Pros: "I have flown Aeroflot 6 times so far this year. They have, by far, been one of the most courteous, helpful, polite and pleasant staff to work with."
Pros: "Price. Got from point a to point b."
Cons: "My luggage got lost."
Pros: "That we didn’t crash"
Cons: "We boarded the plane, waitied for an hour and a half needed to leave the plane and board another plane all in a very slow Unprofessional way The staff was not helpful The flight ended up landing five hours late many people lost their connection flight"
Pros: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, menu for meals."
Cons: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."
Cons: "No movies to watch. or even music to listen to."
Pros: "Crew staff worked hard."
Cons: "I was given wrong information about my baggage at the Moscow airport. Therefore, I wasted about 2 hours in locating my baggage on the carousel while my baggage was with the Aeroflot staff."
Pros: "thank you"
Pros: "The crew was nice and helpful."
Cons: "The entertainment system was the slowest I have ever used in my life. The movie collection was very poor. There was no alcohol served in the flight."
Pros: "Food. Staff"
Cons: "The Airport hotel looks more like a jail. Why ccant they give decent accommodations?"
Pros: "Great service for families and gifts for kids. Excellent selection of programs to watch. Large seating and leg space. Attentive crew. Great food service for domestic flight. Baggage is included free no need to pay for each suitcase causing the plane to be stuffed with carry-ons. Fast boarding and baggage service. Aeroflot is the best airline there is period!"
Pros: "Check in service was good."
Cons: "All was o.k"
Pros: "The plane was more spacious ad the on boarding process was still on organized but since there were less people it was it as bad as the first flight"
Cons: "The in boarding process were on organized no entertainment"
Pros: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Cons: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."
Cons: "My seat entertainment unit did not work. My kid did not get a goody bag because they were out of it by the time they reached our seat - and sane thing happened on the flight out."
Cons: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."
Cons: "The food .!!!"
Pros: "השירות, הצוות, העמידה בזמנים-היה בסדר גמור!"
Cons: "המזוודה של מרים נשארה במוסקבה! כבר שלושה ימים היא מסתובבת ללא החפצים האישיים שלה-ללא הציוד, איפור, הלבשה אישית, פיז'מה, נעלי-בית ובגדים להחלפה. נכון שאמרו לה במשרדי איירפלוט שהיא יכולה לרכוש ציוד נחוץ וישלמו לה בהצגת קבלות, אבל עכשיו יש לה הוצאות לא מתוכננות והכסף הולך למינימום דברים שאי אפשר להסתדר בלעדיהם ושווים כסף, זמן ונוחות. המזוודה בינתיים איננה! איפה מזומן להוצאה הלא צפויה הזאת? איפה פיצוי על עגמת נפש? ומתי כבר תגיע המזוודה??!"
Pros: "Food was really bad and movies were not good either. My screen didn't work at all and there were no extra blankets as mine got wet."
Cons: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"
Pros: "Everything! Excellent service!!"
Cons: "Took so much time to issue boarding card."
Pros: "Great flight, great service, great people. I will definitely fly with Aeroflot again."
Cons: "didnt get a kosher meal"
Pros: "New craft, professional crew, good meal. Excellent service."
Cons: "Tickets might be cheaper."
Pros: "Cabincrew was very polite Flights were on time"
Cons: "They lost the luggage of approximately 40 of the passengers. This created so much chaos at the baggage claim that the staff was completely overwhelmed and many people missed their connecting flights. I'm still without my (and my son's) luggage and I'm not confident I'm ever going to see it again."
Cons: "Good service, thanks"
Pros: "I liked the food, the movies and the attention to safety"
Cons: "Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and bash at best. When I asked about getting my delta skymiles number place on the reservation, the lady at the counter says she didn't speak English and couldn't help. Not a great feeling. I will only fly Aeroflot of i have time to waste next time. Which means never. There was no entertainment."
Pros: "People are friendly and helpfull"
Cons: "Not enough space between sits room No fresh newspaper"
Cons: "My flight from Moscow to Frankfurt on Sept 9 was a problem. You changed a large plane to a smaller one & - no seats! I got bumped to a later flight. Inconvenient!!!!"
Pros: "This crew was wonderful! They were friendly and smiled and made sure everyone was comfortable. They were also extremely helpful with baggage and the like."
Cons: "I think I cannot think even one thing that I like about Aeroflot. Staff behavior was very very rude and unprofessional - didn't know how to talk to customers. In flight food special meal Asian vegetarian was the worst food I had. Air hostess were very rude and unprofessional, brought me non veg meals instead despite of special requests. Both of my flights were delayed which made me miss my connections delaying my trip by 1 day and missing my other connections which made me incur a loss of more than $200. The remuneration I was given for meals was enough for just 2 chocolates a meal."
Cons: "small plane, no entertainment, delayed, bad food, service is mediocre."
Cons: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"
Cons: "There was no entertainment and the food could be better"
Pros: "Crew was very friendly. Food was excellent"
Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."
Pros: "Crew was wonderful and welcoming!"
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Cons: "Excelente aerolínea"
Cons: "Too much time spent at boarding. On luggage missing."
Pros: "great food, entertainment and seat comfort"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Pros: "Extremely hot the plane"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Pros: "Over all everything was great, except the bags check in"
Pros: "Good selection of movies"
Cons: "Old plane."
Pros: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Cons: "Leg space."
Pros: "Comfortable, hospitality and wonderful service"
Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"
Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Cons: "I was asked to change my seat repeatedly"
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Pros: "The hostesses were very kind and nice"
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Cons: "only there were del;ay at JFK"
Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Pros: "leg space in plane"
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Cons: "Small leg space"
Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."
Pros: "Clean plane, efficient crew, food OK. Boarding was organized"
Cons: "No entertainment and no power plug to charge devices."
Pros: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Cons: "Nothing that I can remember, again I was too tired to stay awake."
Cons: "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ? ! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."
Airlines flying from Vienna to New Delhi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vienna to New Delhi
Masks required on board, masks provided on flights from Vienna to New Delhi
Social distancing seating
Middle seats unavailable to book on flights from Vienna to New Delhi
Testing for antibodies, testing for symptoms for flights from Vienna to New Delhi
Waiving of change fees. Search flexible flights from Vienna to New Delhi