Good to know
|Distance to city centre||11.2 km|
|"Early check in-thank you again!!!"||(in 9 reviews)|
|"all comfortable, food very good."||(in 93 reviews)|
|"best hotel near IGI Airport."||(in 241 reviews)|
|"it was shocking Pathetic room service also."||(in 38 reviews)|
|"Early checkin was not permitted."||(in 5 reviews)|
|"Poor customer service at check-in desk."||(in 4 reviews)|
Time of year
Show reviews that mention
|airport transfer||in 185 reviews|
|breakfast is good||in 140 reviews|
|close to the airport||in 324 reviews|
|credit card||in 36 reviews|
|customer service||in 13 reviews|
|early flight||in 64 reviews|
|good breakfast||in 159 reviews|
|location close||in 32 reviews|
|reception staff||in 319 reviews|
|room service||in 141 reviews|
|room was nice||in 258 reviews|
|room without window||in 248 reviews|
|rupees||in 13 reviews|
|time of check||in 20 reviews|
The room was luxurious and I made full use of the pool! If you're heading to the airport, then the location is OK. Take the train though, as the hotel car is really overpriced! The breakfast spread was huge, with nice tables. Khushboo (sorry if I mispelled!) on the front desk was a treasure. Always smiling, went above and beyond to ask about my stay, and couldn't have been more helpful! The door staff were very nice. If you want posh bars and shopping malls that local people could probably not afford to visit, it's a clean area, but for me a bit too posh, and doesn't even give a hint at the 'real' India'.
Check in and check out took fooooorever! Long lines and frustratingly slow check-out. Also, the room was not made up properly, despite me pressing the button for cleaning, the sheets were only smoothed down (bit rubbish for the price of the room!). A bit posh for me, but if you like to just chill, relax and not really explore, it would be nice. No lifeguard at the pool. For me no probs, but beware if you have kids. The bell staff were a bit over eager and not very polite with it!
The staff very good. They helped with everything. Food excellent. Breakfast was fantastic. Stay was very comfortable. The room was clean. Good location. The bathroom poised a wonderful rain shower. Their selection of soap and shower gel was fantastic. The soap had a balmy after effect. Had a smell of cinnamon. Shower gel a refreshing orange. Very comfortable bed.
The towels given in the room were from spa. I could tell cause there was a smell. A hint of it of oil. Advice to use seperate towels for guests
Professional Staff and Best Food
staff attitude, arrogant, very slow with 0 customer service training. I have arrived at 5 am, they said no rooms before 9 and you have to pay early check in fees, I said ok will pay. then they have checked in a group from Spain, while they was telling me there was no rooms ready yet. they didn't care that I am so tired and watching people check out since early morning, so rooms are available but they insist on not giving it due to their policy!! after travelling and staying at 5 stars hotels in 20 countries, this was the worst ever and it was my first time to here that getting the room ready takes 45 minuets, and this is world wide as they say !! all around the world once I arrive if the room is available they send someone to clean it and check me in, and never once paid an early check in fees. when I asked to see their manager, they asked another staff to play the roll of a manager or supervisor !!! as a regional relationship development manager at aviation sector, I can say that this hotel and it's employees doesn't care at all if the customer didn't come again or wrote a bad review about them, that's why they are not professional at all in every aspect of the hospitality industry. Room was not clean at all, the bed sheets was almost yellow with hairs on it. Towels was smelling and looks so old, so I couldn't dare to use it.
Close to airport
The staff were hopeless! Expect more for the price!
With a stay at Pride Plaza Hotel Aerocity New Delhi in New Delhi (South West), you'll be a 1-minute drive from Aerocity and 8 minutes from DLF Cyber City. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free valet parking is available onsite.
based on 8,682 reviews
Things to know
- Nice building
- Comfortable beds
- Good access to airport
Policies vary by room type and provider.
Reviews about Pride Plaza Hotel Aerocity New Delhi
Most popular landmarks
- Qutub Minar 6.8 km
- Dilli Haat 8.8 km
- Safdarjung's Tomb 9.8 km
- Indira Gandhi Memorial Museum 10 km
- Rashtrapati Bhavan 10.5 km
- Lodhi Garden 10.8 km
|New Delhi Indira Gandhi Intl||2.3 km|