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this flight was exceptional due to the plane itself being updated with longer seat belts so no need for the extender and access to a tv.

Air Canada has very professional , friendly and co operative crew.

Crowded and tight fit on Rouge. Entertainment requires your own mobile device. Small bag of pretzels is only food for 3.5 hour flight.

Flight from saskatoon to toronto was by far the worst flight ive ever been on and roughest landing ever.

Really had a bad experience with air Canada. My flight cancelled one day before my trip. When I reached at airport before 1:30 hours before the departure time. They said boarding was already closed. I called the customer support and emailed them they didn’t respond me even once. I had to buy another ticket on the spot.

Lack of WC assistance when returning to Toronto and my 92 year old aunt needed. To walk a fair distance with great difficulty to get to the exit and taxis. We were left without assistance after departing from the airport wagon.

It was okay; however, for a long-haul flight, the economy seats were uncomfortable. The seat cushioning needs to be improved. The food served was below average. The staff was good and courteous. They were attentive and helped the passengers where possible.

Flight was ok but being left waiting for over 2 hrs at baggage claim at destination and there being no air Canada reps on hand was totally unacceptable especially after you charged $31.50 to check the bag !! This should be refunded .

Late getting off the plane. Took a very long time to get my luggage. Ended up missing my next flight, had to rebook and get a hotel room. Costed $800

Paid for Air Canada but got Rouge - no entertainment no chargers