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Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.

Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew...

The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada.

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

Our flight was delayed an hour and a half about 18 hours before takeoff which was communicated to us before we got to the airport, so we got to sleep in later. We were unable to make our connecting flight because of the delay, but when we arrived in Toronto I had an email waiting to tell me that they had put us on another flight, which was direct, that would get us home at the same time we had been originally scheduled. The agent that we talked to once we got to Toronto also tried to get us on standby to another flight that would have gotten us home two hours earlier! Also, our bags made it home too after all of the changing! Great service, nice to have a charging station on board and the food was edible.

That there were a lot of delays, but I'm sure that was beyond Air Canada's control as Toronto airport workers were on strike.

the crew was very kind with getting those with close connecting flights off first.

it was an hour late.

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

Extremely dirty planes. Rude staff.

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

Extremely dirty planes. Rude staff.

the crew was very kind with getting those with close connecting flights off first.

it was an hour late.

Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew...

The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada.

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

Extremely dirty planes. Rude staff.

Friendly crew, modern aircraft

the crew was very kind with getting those with close connecting flights off first.

it was an hour late.

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

lots of leg room.

no wifi and the food was subpar.

The movie options were good

Why does a vegan meal include butter and cheesecake? There was clearly a mistake but it seemed like the airline attendants were unfamiliar with what a vegan diet is. It really diminishes your confidence when they pass you another meal, you have no idea what ingredients are in it and simply have the trust the people that just passed you butter.

Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew...

The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada.

Friendly crew, modern aircraft

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

All good

Extremely dirty planes. Rude staff.

All good

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

lots of leg room.

no wifi and the food was subpar.

Friendly crew, modern aircraft

Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.

Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.

lots of leg room.

no wifi and the food was subpar.

Our flight was delayed an hour and a half about 18 hours before takeoff which was communicated to us before we got to the airport, so we got to sleep in later. We were unable to make our connecting flight because of the delay, but when we arrived in Toronto I had an email waiting to tell me that they had put us on another flight, which was direct, that would get us home at the same time we had been originally scheduled. The agent that we talked to once we got to Toronto also tried to get us on standby to another flight that would have gotten us home two hours earlier! Also, our bags made it home too after all of the changing! Great service, nice to have a charging station on board and the food was edible.

That there were a lot of delays, but I'm sure that was beyond Air Canada's control as Toronto airport workers were on strike.

Extremely dirty planes. Rude staff.

Our flight was delayed an hour and a half about 18 hours before takeoff which was communicated to us before we got to the airport, so we got to sleep in later. We were unable to make our connecting flight because of the delay, but when we arrived in Toronto I had an email waiting to tell me that they had put us on another flight, which was direct, that would get us home at the same time we had been originally scheduled. The agent that we talked to once we got to Toronto also tried to get us on standby to another flight that would have gotten us home two hours earlier! Also, our bags made it home too after all of the changing! Great service, nice to have a charging station on board and the food was edible.

That there were a lot of delays, but I'm sure that was beyond Air Canada's control as Toronto airport workers were on strike.

All good

Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew...

The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada.

the crew was very kind with getting those with close connecting flights off first.

it was an hour late.

Extremely dirty planes. Rude staff.

The movie options were good

Why does a vegan meal include butter and cheesecake? There was clearly a mistake but it seemed like the airline attendants were unfamiliar with what a vegan diet is. It really diminishes your confidence when they pass you another meal, you have no idea what ingredients are in it and simply have the trust the people that just passed you butter.

Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew...

The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada.

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

Friendly crew, modern aircraft

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

The movie options were good

Why does a vegan meal include butter and cheesecake? There was clearly a mistake but it seemed like the airline attendants were unfamiliar with what a vegan diet is. It really diminishes your confidence when they pass you another meal, you have no idea what ingredients are in it and simply have the trust the people that just passed you butter.

Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.