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The required privilege for business class while boarding is not given. Food is average. The seats in business class are bad, worn out and dirty

It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight

It was really nice journey i personally recommend klm flight

They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.

KLM remains a quality flag carrier airline which maintains its standards whilst all their competitors are lowering theirs.

Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.

This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.

Transfer at Amsterdam airport is very convenient and the airport is easy to navigate. Boarding was also quick and easy. Cabin crew were excellent and the meals were good, although lacking in options.

Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.

Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting

You ant watch TV if you don't have a device, the seats have more space, and the snacks are different.

The seat could not recline. This was not indicated as such when I paid for the seat. So itvwad not the most comfortable ride. At boarding, the staff could have more pleasant even though it may be an intense time.

The best thing about AA is that the onboard entertainment allows me to watch on my iPad. This was not working. USB ports were not working and the flight attendant said they often don’t work. The flight attendants, one in particular, were uncaring. I was very disappointed.

WiFi was not working from pos to Mia…. As well as they rushed us to the gate as if the flight was already here and leaving shortly when the plane never even arrived and took off until the scheduled time so then why rush us to the gate and have us thinking we will miss our flight.

Nothing, flight was supposed to leave at 758 am. My flight didn’t leave until 430 pm. Spent the whole day at the airport.

For an over three hour long flight one pack of cookies was not enough.

Crew was rude and the flight is not comfortable for long haul.

the handling of my luggage. It was Lost or stolen At my destination.

I have lost my items and I didn't receive good customer service

I just for my TSA. So security line is short and upgraded to one group up. I do think the ground crew should learn new way of boarding - the passengers sitting in higher number seat should board first to prevent traffic jam.