Our first flight was delayed so we missed our connecting flight. However it was easy to book a later flight on their app.
My flight was delayed by 6 hours then I missed BOTH of my connecting flights, I then had to stay in the AIRPORT at JFK because soooooo many people also suffered from missing flights and there was no hotels available. I would like to be compensated for this experience! I had to stay in the airport for over 16 hours!
The service was great. However the lounge only gets passing grade
I appreciate that KLM was proactive in informing me of the 2 hour delay which enabled me to replan my travel. It was a bit stressful not knowing whether my connection from Montreal to Ottawa was happening. But the ground and air crew did a good job at comforting and assuring me.
Cabin crew professional, polite and friendly, boarding was seemless, but come on KLM surely you can do better than a pack of cheesy biscuits as an inflight snack
Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.
This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.
You should not have to pay for WiFi in business class
Transfer at Amsterdam airport is very convenient and the airport is easy to navigate. Boarding was also quick and easy. Cabin crew were excellent and the meals were good, although lacking in options.
This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any
Indigo airlines is terrible. Staff is awful and so disorganized. They are so rude and unhelpful. I will never travel on Indigo airlines again!!!!!
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
Qatar Airways did a very good job. Flights were slightly delayed with boarding but pilots made up time by arrival. The food was OK, no better or worse than other airlines. Although it would be nice to have three meals during 16 hours flight instead of two.
The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
I was denied lounge facility at airport. Explanation was not satisfactory.
Boston to Doha was great but Doha to Dhaka was the worst experience.
Moved seats, didn't accommodate requests to change seats even though other seats were available.
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
they give hard time at checking, they not allow computer bag or purse
Very old aircraft. Seat 15 A & B personal light not working, foot rest broken in 15 A , reclining push buttons required two people to do it. Overall experience was below standard. The same food was served both the times. No snacks in the ally, drink choices very limited. It felt like it was the year 2000. The crew unfriendly, hospitality 4/10.
They damaged my check in bag and when I filled complaint they gave some minimal amount which is not even sufficient to buy new bag. Vey unhappy with this experience.
The flight was great, due to the impeccable service of the British Airlines staff. This was our first time in Business Class and it was amazing. The flight was delayed over 4 hours due to mechanical issues which is our only complaint of the trip.
Captain sick. Unable to get replacement so delayed me 30 hours, many others delayed 54 hours. TOTALLY DESTROYED ALL MY PLANS, including lost my rental car which would now cost over 5 times what I paid so stuck with buses n trains... lost hotel reservations.... HORRIBLE!!!
Very bad because flight was cancelled and they never informed me i have to wait for three days in hotel to get another flight
After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside
bad, made it to connecting flight and they didnt let me board
Poor check in rude attitude by a lady staff being we both of us are senior citizen and diabetic we have asked for seats in centre particularly not Window seat but she allotted Window seat such a rude and inhuman behaviours Really we are very sorry
As I said Al & AJ were absolutely the best and wow they should be recognized for their amazing service!
Better training for staff, I didn’t even get a napkin with my drink so it was dripping all over !
