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Thessaloniki Makedonia Apt.
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Top 4 airlines flying to Thessaloniki Makedonia Apt.

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,994 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "The crew was very lazy and not professional"
Cons: "Don't stop demanding from the crew"

Pros: "Flight crew was on top of things. Flight was smooth and ontime."
Cons: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Pros: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Cons: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Cons: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Cons: "Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing."

Pros: "Mmmm"
Cons: "Superrrrrrrrrrrrrrrrr"

Pros: "Friendliness"
Cons: "The boarding by groups could improve the process"

Pros: "Baggage out fast Separate bus for 1st and business"
Cons: "Cabin was cold Seat not as comfortable as other business classes"

Cons: "nothing"

Pros: "Crew were amazing."

Pros: "good availability of food"
Cons: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Cons: "Seat would not recline. Long fight cramped 27B"

Pros: "Not applicable."
Cons: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Pros: "The crew was very attentive and friendly. For the price the seats where comfortable."

Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"

Pros: "Never made connection so now 1 day late."

Cons: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Pros: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Pros: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Cons: "Having to pay for seat selection"

Pros: "Everything except the seats."

Pros: "The Crew is amazing and the plane is comfortable."
Cons: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."

Pros: "Excellent, super-friendly crew, excellent meal"

Pros: "Staff, and service were good."
Cons: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Cons: "Old planes. Food was okay. Business zeats not too comfortable."

Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Cons: "Very late gate change during boarding process resulting in untimely departure."

Pros: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Pros: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Cons: "N/A"

Pros: "staff were very helpful"

Pros: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Cons: "The flight was late and I almost lost my connecting flight."

Cons: "Very tight seating in economy for a transcontinental flight"

Cons: "Good"

Pros: "food and crew were excellent: good meals, free wine."
Cons: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."

Pros: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Cons: "Not sure why loading is not by aisles, seems not that efficient"

Pros: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Cons: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."

Pros: "Very good service on board"
Cons: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"

Cons: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"

Pros: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."

Pros: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Pros: "Coke Zero was available."
Cons: "Limited selection of movies and tv shows and only one food option."

Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pros: "Aircraft was clean and spacious with ample leg room."
Cons: "Food was mediocre. Timing of delivery could have been better balanced."

Pros: "That I was going to Florence."
Cons: "This was the most uncomfortable flight I've ever experienced. The seats were so narrow, there was absolutely no legroom, and when the seat in front of me was reclined I had even less space. For an overnight flight, it was ridiculous. The planes for the short one hour trip from Zurich to Florence were more comfortable. The food was tasteless and very artificial in its appearance and taste. Inedible."

Pros: "Comfortable business class"
Cons: "Food was not too great"

Cons: "As I had bought the tickets via Air India for a SWISS flight, I was informed that I cannot upgrade to business class, even when I was ready to pay. Inspite of being a SENATOR with the Star Alliance's Miles and More program."

Pros: "The snacks were very nice on board. Also, the crew was very patient and helpful!"

Pros: "Due to my religious faith I had booked special meals on Turkish Airlines. ( isegnent - Turkey to Washington DC ). Not only did the crew decline having my food reservation but they forced me to have food totally against my faith. Not sure if he airlines is biased against religions"
Cons: "Hon our food reservation Provide food as initially requested Unbiased attitude."

Cons: "Crew was not helpful at all, didn’t even bother to come when asked for help"

Cons: "Vegetarian meals"

Cons: "Flight attendants have limited English fluency."

Pros: "Yas"

Cons: "Airport arrival experience at passport control was terrible"

Cons: "All gy"

Pros: "Nice service"
Cons: "I enjoyed visit via turkey and not long flight. I felt comfort"

Pros: "The food was good. The staff very friendly."
Cons: "Nothing"

Cons: "Leg room Food choices"

Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Pros: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Cons: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."

Pros: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Pros: "The food and quality of the flight was incredible."

Cons: "You broke my suitcase"

Pros: "Everything was exceptional"

Pros: "Never fly again"
Cons: "Nothing"

Pros: "Food was good. Flight was good. Crew during the flight was good"
Cons: "Service provided during the transfer at Istanbul was not good. Wheelchair assistance was not provided. Staff at Istanbul was not helpful. Directions were not clea.flight"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Cons: "some staff spoken English was not upto the mark"

Pros: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Cons: "Turkish now joins the sad club of airlines that charges for better seats."

Pros: "The food and the crew were great!"
Cons: "The way they do boarding makes you feel like you are being loaded onto a cattle car."

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"

Pros: "The water"
Cons: "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."

Pros: "Boarding was easy"
Cons: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Pros: "The flight didn't take too long"
Cons: "The staff at the airport is really rude and just tries to push you off to another person. When you do finally talk to someone they will give you a short blunt answer and try to get rid of you. The WiFi is horrible and hardly works. There aren't any quiet places to sleep and many of the phone charging stations cost money."

Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."

Pros: "I just like Turkish airlines"

Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Cons: "Hardly any leg space"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Cons: "Cleanliness of the aircraft, service of the crew members"

Pros: "At least there was a good selection of movies"
Cons: "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."

Pros: "Great entertainment, very friendly staff, decent quality planes , good beverages"
Cons: "below average food . Particularly for health conscious people."

Pros: "I love the food, the crew was very nice, great service. And wonderful entertainment. I love to fly by Turkish in the future. I enjoyed everything."

Cons: "Pathetic vegetarian food."

Pros: "The Welcome from the crew member and Istanbul airport"
Cons: "Food, Drinks and the service from Crew."

Pros: "Good filling i"

Pros: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Pros: "Good food. I would say there is scope for improvement on wines"

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Pros: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Cons: "I feel the food could have been better."

Cons: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."

Pros: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Pros: "Courteous service, good food and fine entertainment options."
Cons: "The USB charging port wasn't working."

Pros: "Seat comfortable good leg space"
Cons: "Food quality and selection of items and taste"

Pros: "Nothing"
Cons: "They changed my flight date so many times, I was unable to fly"

Cons: "Employees didnt look or act very welcoming. Very little food."

Pros: "Duration of the flight is good."

Cons: "Staff on Istanbul airport is rude. They don't respond to people"

Pros: "Big aircraft made it a smooth flight"

Pros: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Cons: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."

Cons: "Seats not comfortable for long haul, better care"

Pros: "Attention and comfort"

Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Cons: "Flight delays were unimaginable"

Pros: "The crew was very nice and efficient, even though there seem to be only two of them."
Cons: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."

Pros: "The entertainment selection is quite great."
Cons: "The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!"

Cons: "Better time management."

Pros: "Good food and crew"
Cons: "Free WiFi"

Pros: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"

Pros: "I’m so grateful for all the movies"
Cons: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"

Pros: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Pros: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Cons: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"

Pros: "Every thing is excillent"

Pros: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Cons: "Food has to be better"

Pros: "The entertainment selection was diverse."
Cons: "Seats in economy were too cramped."

Pros: "Good crew unlike previous experience few months ago."
Cons: "Food"

Pros: "on time."
Cons: "nothing"

Pros: "Crew members were friendly."
Cons: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Pros: "Treated with kindness and courtesy by ground and cabin staff."

Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"

Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Cons: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Pros: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Cons: "Almost nothing"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"

Pros: "Aircraft"
Cons: "Food"

Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."

Cons: "Flight was an hour and a half late!"

Pros: "The airlines gives the best flights possible."

Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."

Pros: "Great services and very good food."

Pros: "Food snacks were awful."

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Cons: "Everything was good"

Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

Pros: "On time."
Cons: "changing seat assignment"

Cons: "Leg space is tight"

Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."

Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."

Pros: "Everything was great. Never flying again from any other flight"

Pros: "The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her."
Cons: "The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline."

Pros: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."

Cons: "Seat belt"

Pros: "The staff was really nice when I asked for the green tea they make sure you get it"

Cons: "No entertainment facilities available even in business class"

Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."

Cons: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."

Cons: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."

Cons: "Frustrated"

Cons: "lost my luggage"

Cons: "lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation"

Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"

Pros: "the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all."
Cons: "the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum."

Cons: "Crew service"

Pros: "Economy seats arent different from other airlines. Flight was good in general"
Cons: "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."

Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"

Pros: "crew provided attentive and excellent service. Good food and beverage."
Cons: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."

Pros: "The hospitality of the staff Smooth sailing process"
Cons: "The food and the seats and leg room is too small especially for larger people"

Pros: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Cons: "Nothing for this trip"

Pros: "The flight was pleasant, the staff were delightful, and the plane (a new 737-800) was very comfortably configured."
Cons: "Check-in took an intolerably long time (45 minutes)."

Pros: "Excellent as well!"
Cons: "Everything good as well."

Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"

Cons: "They charged for the ticket but blocked the ticket so i had to buy mew ticket"

Pros: "Very quick transfer of my luggages in KL"

Pros: "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
Cons: "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"

Cons: "Incorrect information of boarding gate."

Pros: "The food and check in is better flying from HK to KL.."
Cons: "It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile.."

Pros: "Overall all was good, except the flight been late."
Cons: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."

Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"

Pros: "They provided us with a hotel to stay in until everything was arranged."
Cons: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."

Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."

Cons: "Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier"

Cons: "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"

Pros: "Good entertainment"
Cons: "Check in- only 2 desks open."

Pros: "Just fly."

Pros: "same"
Cons: "same"

Pros: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Cons: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."

Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."

Cons: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."

Pros: "Service in the plane"
Cons: "Service at the airport."

Pros: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Cons: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."

Pros: "Crew was good in flight."
Cons: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."

Pros: "Flight was smooth. Cabin crew was courteous. Seat was comfortable."
Cons: "More thought should be given to the snack offering as it was heavily sugar laden. Flight was delayed by almost an hour to accommodate 1 family."

Pros: "Service is excellent"
Cons: "None"

Cons: "our vegan food was not provided"

Cons: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."

Cons: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"

Cons: "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"

Pros: "The plane seemed relatively new and the entertainment system had good choices. The seats were comfortable and business class was fairly empty"
Cons: "The boarding process was chaotic at best. The gate had long lines to go through security for 2 flights departing from that area which caused big delays. The plane managed to be loaded relatively on time but removing baggage from a customer who chose not to fly took almost an hour as compared to the 10 minute estimate. By the time we taxied, I was certain that I was in danger of missing my Hong Kong connection and asked the flight attendant to have the pilot radio American to inform them, I got the impression that my request was a low priority for the disinterested crew and, as feared, I missed my connection which forced a daylong wait in Hong Kong. The plane was a 737-800. Malaysia, unlike it's peers, flies mostly narrow bodies inter Asia as they disposed of all their 777's after the second 777 was shot down. I lived in Malaysia and Singapore for eight years in the late '80's and early '90's, at which time I thought that Malaysian was the best airline in the sky. Sadly, their present service is US airline quality at best without the general ability of US carriers to keep to schedule which makes them one of the worst in Asia."

Cons: "MH 0178 to KL was late and I arrived to KL at 9.30am. My transit flight already gone and the airport crew directed me another gate and gave me a new ticket for MH 0717 at 10.40 am."

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COVID-19 information

Safety measures for airlines flying to Thessaloniki

Airlines flying to Thessaloniki have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

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