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Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Cons: There was a disruption with the audio system.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Excellent seat

Pros: Excellent crews

Cons: There were no fans or AC running before takeoff and we had to sit in a hot plane for an hour. My seat wouldn't stay reclined. My child's entertainment system froze early on and no one fixed it. One of the toilet seats was broken. Airport checkin lines were very poorly managed.

Pros: Food served!

Cons: No leaky fluid from bin top.

Pros: Again, I did not require much service.

Cons: An on time departure would have been preferred.

Pros: Great

Cons: Nothing

Pros: G

Cons: G

Cons: Not having to wait 3 days for my luggage

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: Food could have been better... The croissants were not of good quality.. For entertainment there was nothing on board on the TV.

Pros: Service is not good..

Pros: Yes crew members are all very kind and seats are comfortable

Pros: The crew were helpful, food was good and it was a comfortable seating with plenty of leg room.

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: I liked the fligth attendant

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: Seats were not comfortable.

Cons: Switching to business class for better comfort

Cons: it was very cold during the flight. you have to reduce the air condition. the crew was so , so.

Pros: Flight delayed 2 hours

Pros: Very rude crews

Cons: Seat had some chewing gum and when I complained. I get just covered with a cloth very very unhygienic flights

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.