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Pros: "Not much."
Cons: "We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall."

Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"

Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."

Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"

Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"

Pros: "Boarding"
Cons: "Co passengers"

Pros: "we lost our bags"
Cons: "we lost our bags"

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Pros: "Everything"
Cons: "Nothing I didn't like"

Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."

Cons: "No comments"

Pros: "Service and staff were brilliant"
Cons: "No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable."

Pros: "Excellent ground crew and flight attendants."

Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"

Pros: "On time, comfortable seats, friendly crew."

Cons: "Legspace for passengers"

Pros: "On time"
Cons: "People requesting to switch seats"

Pros: "Ok time"

Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"

Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"

Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."

Cons: "Lost my luggage due to mistake at check in desk"

Cons: "Very uncomfortable seats. Small and hard"

Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."

Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."

Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"

Cons: "Flight was two hours late"

Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"

Pros: "On time"

Cons: "Late"

Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"

Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."

Pros: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Cons: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"

Pros: "Good crew, comfort & food."

Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."

Pros: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Cons: "I have already stated what I felt."

Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"

Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."

Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"

Pros: "Indigo Airport and Crew all very professional and welcoming."
Cons: "Same as above"

Pros: "Nothing"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."

Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"

Cons: "The chicken Junglee sandwich was stale hard and really dry."

Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("

Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."

Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."

Pros: "Poor on board service"

Cons: "Usually late night flights are getting delayed now a days. If not significant say up to half an hour."

Pros: "One of the most horrible experience. No information system for checkin. Was made to run from counter to counter just for checking.. Even no display on the TV screens. Not just for checkin.. even similar situations for boarding gates. Boarding gate changes 3 times .. no passenger management in place with all the chaos.. Overall a horrible experience."

Cons: "I got transferred problem, little time to go to the 44A number gate It's little bit problem otherwise nothing to write"

Pros: "6"
Cons: "sanitize all things"

Pros: "Excellent crew!"
Cons: "Boarding in a bus is a bummer"

Pros: "Amazing crew. Professional"

Pros: "Nothing"
Cons: "Never fly spicejet"

Pros: "The crew was amazing but the seat was too close, very little leg room"
Cons: "Food was strictly Indian, not for an international chooice"

Pros: "The crew on board were very friendly."
Cons: "Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet."

Pros: "We arrived"
Cons: "The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India"

Pros: "Staff was great, seat to be desired"
Cons: "More leg room"

Pros: "Crew was friendly."
Cons: "I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience."

Cons: "No Entertainment very noisy plane ..didn’t give a blanket also"

Pros: "Nothing much - just value for money."
Cons: "Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!"

Pros: "Flight on time"
Cons: "Legroom"

Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."

Pros: "Price and schedule"
Cons: "Ability to use international credit card to pay for extra services when checking in online"

Pros: "On time, smooth flight"

Cons: "Rude unresponsive and uncaring. I will never fly SpiceJet again."

Cons: "Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference."

Pros: "Good crew"
Cons: "Hygiene"

Pros: "Everything was great"
Cons: "Food"

Cons: "I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard"

Pros: "It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me."
Cons: "STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal"

Cons: "There was an hour delay which the ground staff nor the airlines bothered to inform the passengers"

Cons: "When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!"

Cons: "We had to pay 14,000 rupees more"

Pros: "Nothing"
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."

Pros: ". Cabin crew were excellent."
Cons: "I had priority check-in with my ticket only to be told there is no priority check-in desk available"

Pros: "Comfort, cleanliness ,check in."
Cons: "I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata."

Pros: "Flight was good"
Cons: "Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight."

Pros: "Any other airlines but not SpiceJet"
Cons: "Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist"

Cons: "Delayed."

Cons: "Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage"

Pros: "Very courteous service and yummy onboard food"

Pros: "Healthy snacks"

Pros: "Friendly cabin crew, specially Ms Nandini. Food was okay."
Cons: "Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space."

Pros: "People are nice. Im india delays are more common than on time. But comparing to others such as indigo, this is a better airline."
Cons: "Quality of air is low to unhealthy."

Pros: "Nothing"
Cons: "Hopeless and endless waiting time !! I would have rather reached the destination faster by railways rather than flying"

Pros: "Nothing"
Cons: "No in flight service. Crammed and small seats. Had to pay recess baggage fees since did not know that the ticket I bought via kayak was without any checked in baggage."

Pros: "boarding was very fast and efficient"
Cons: "Flight was delayed by 30 minutes, then we ended up circling for a long time so landed nearly an hour late."

Pros: "Nothing"
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."

Pros: "Low cost, kept the information up about delays"
Cons: "Delayed in total by 4 hours for a 55 min flight. Missed a whole day of vacation as instead of arriving at 1pm, we got there at 630pm."

Cons: "The crazy noise. Loud music playing on the plane. Loud overall noise. Loud engines."

Cons: "Coffee was cold. I also had to pay for it!"

Cons: "I was disappointed to first learn that my flight booking did not include ANY checked bags. It was not shown in any fare comparisons. So I again logged in with KIWI.com and added one checked bags for equivalent of Rupees 400 for the flight. When I was checking in for the flight that, the agent told me that they have no record of my paying the baggage fee, I showed him the receipt that showed the inclusion of check baggage. He was rude, refused to call the manager and I had to pay another 400 rupees in cash. I want KIWI or you to refund my baggage fee paid by my credit card or I will take up the case with my credit card company, I will not recommend any one to do business with both KIWI.com and Spicejet.."

Pros: "Not a lot. . They served drinks but 15 mins before landing when pilot was about to start his landing announcement. The crew did try hard though."
Cons: "Crowding, boarding procedures, no seat belts for infants."

Pros: "Not much. A seat? Free cup of water? The 737? Safety. The drill, and cabin check, was mostly up to international standards. The crew were trying hard."
Cons: "No seat belts for infants. No actual control over size or number of hand baggage. The 15kg weight allowance for stowed baggage (that no one told me about) but I did like the way one could pay for excess at the check in desk. strange that refreshments were served 15 mins before arrival exactly when the pilot started his landing announcement on both legs I travelled. On the longer leg they were also offered earlier it is true, so it seemed especially odd to serve again then."

Pros: "Service was good."
Cons: "On a flight that costs roughly 9,000 INR, for one way, it is completely unreasonable for them not to provide food. Granted, it was booked at the last minute, but as a token of good will for the amount of money we are putting in, they should provide food for them."

Cons: "Extremely poor customer service."

Pros: "On time courteous staff"

Cons: "The check in counter staff at the Spicejet counter at Tuticorin airport is the worst I have ever seen. The guy was rude and unwilling to let me take my carry on luggage which was 8.5 kgs even though I have no check in luggage. Terrible attitude and worst customer service ever!"

Cons: "Face wipes was needed"

Pros: "Spanking new dreamweaver aircraft."
Cons: "Non working usb ports, stale entertainment fare need to be addressed urgently"

Pros: "Crew members well behaved"
Cons: "Food quality"

Cons: "Whenever I have been travelling by Air India there is no proper working power code that hates me really bad and please update the movies as well."

Cons: "Late late"

Pros: "Nothing"
Cons: "Everything is bad"

Cons: "N/A"

Pros: "Timeliness"
Cons: "Nothing exceptional"

Cons: "Aircraft was smelly"

Pros: "Excelente"

Pros: "New aircraft"

Pros: "Clean and comfortable travel."
Cons: "All the air hostesses had stressed out faces and no smile. A little smile would help. Appeared as if they were forced labour and not enjoying their work!!!!"

Pros: "NOTHING"
Cons: "Every thing"

Pros: "Clean plan with extra seating space. Attendents were also very welcoming"

Pros: "Req.,desciplin manners in staff AirIndia"
Cons: "Each and everywhere missmanagement"

Pros: "Seats were comfy and stylish"
Cons: "Not much leg room, veg option was bland"

Pros: "All good"
Cons: "None"

Pros: "put more sevices from Kerala Airport"

Cons: "Tv screen did not work during entire journey."

Cons: "The consoles are not responsive and are often broken. It's hard to use them effectively."

Pros: "Nothing in particular!!!"

Cons: "It was late"

Cons: "Everything"

Pros: "Staff fine"
Cons: "Very bumpy conditions"

Pros: "Liked everything"
Cons: "Liked everything"

Cons: "Jyotsna"

Pros: "All"
Cons: "None"

Pros: "Good"

Cons: "The fruits served was bad and got spoiled. No proper response from the cabin team"

Pros: "Nothing really."

Cons: "Late plus equipment is not in good condition."

Pros: "Only grace was the 777-800 EK was almost empty"
Cons: "Direct flight was canceled without any update, made travel on 2 hop flight making my tourney time double."

Cons: "Air conditioning was much too cold."

Pros: "Nothing"
Cons: "Everything"

Pros: "The flight was on time, well organized, and a quick boarding/departure. Thank you to Air India for a good flying experience."
Cons: "The plane was a bit dirtier than others (with stains on the carpet and the pillows a bit stained) but aside from that it was a good flight."

Pros: "Nothing"
Cons: "Everything"

Pros: "There is nothing which was good"
Cons: "Every thing"

Pros: "Smooth boarding, on-time arrival, courteous staff"

Pros: "Nothing really."

Pros: "The behavior of the staff."

Pros: "Smooth problemless"

Pros: "It took off and landed safely."
Cons: "Baggage restrictions cost travelers $100s of dollars if India is only a stopover when visiting other near countries. One light check in was all that was allowed. Our group was on a medical mission and had to have a bag for our clothes and one for medical supplies. It cost over $800 for 6 of us to have the medical come with us to Nepal. As humanitarian volunteers, that money comes out of our pickets. There is no reimbursement from the sponsoring charitable foundation. We could check both bags for free from the US to Nepal, but because we had to have a layover in India, Air India charged for one of the bags. There was no other airline option available to avoid this cost."

Cons: "Too expensive overweighted luggage"

Pros: "Counter staff need better software and training Learning to type would help"

Pros: "All flights were on time."
Cons: "there was no announcement at gate."

Cons: "Why would you partner with them? In spite of being an Indian I would never take that airline."

Cons: "Missed connection. AI didn't give accommodation. No response from customer services at DEL airport"

Cons: "The bathrooms were very messy and dirty."

Cons: "Restroom Not clean after 10 hour fly"

Cons: "The airline said I dont have a reservation and the booking i had from kayak its not valid. took me an hour to resolve this."