The meals were ok,but we weren't given any beverages with the food, only after everyone was served food, maybe short staffed but that's not proper
Crew is phenomenal. Helpful with anything you may need. Lots of entertainment options. Food was good. On time, no complaints.
The food provided was not as good in the previous trips!
No seperate security check for business class passengers and average lounge, open air, so not properly air conditioned
Food quality and serving frequency was poor. Travel kit was not provided. Flight was very bumpy. Overall, not a good experience.
I was very impressed with this airline. The plane was clean. The attendance were nice and it was a great comfortable experience. The zipper on my suitcase broke after I checked it, and they wrapped it all Thailand plastic wrap to prevent it from coming apart during the flight. When I got to Los Angeles, all of my items were safe and still in the bag. That is above and beyond!
Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Cons: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
No boarding passes given at start point Too much wait for boarding passes
Its a long flight. Please provide free wifi as soon as long ts not interfering with aircraft data.
Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Pros: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Cons: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Crew was nice"
Cons: "Bassinet seats could be bigger for comfort with an infant."
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "The crew was good. Good movie selection."
Cons: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Pros: "The crews are very friendly and seats are very comfortable"
Cons: "There nothing could have been better cause everything is perfect"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"
Pros: "The snacks were nice and the crew was nice"
Cons: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
Cons: "Staff tried to accommodate my vegetarian requirements but with limited success."
Pros: "Crew does an amazing job!"
Cons: "This is a new plane, but the molding fell off during landing. The boarding experience for business or first class is horrendous with Thai airways, they just don’t have it figured out. Domestic flights are worse than international."
Cons: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : mseo@mdis.net Thank you. Blessings, MIKYOUNG SEO"
Pros: "Would fly again. Really great airline. Food, staff and comfortable"
Pros: "Seats are the most UNcomfortable in Asia."
Cons: "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
Pros: "The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok."
Pros: "The in flight entertainment had an excellent selection of new movies but..."
Cons: "With 30 minutes left until we landed the airline decided to play on every single screen and at maximum volume a Thai tourism video. For 30 minutes this video played, the flight was only 1 hour 20 minutes. It’s the little annoyances like this can’t make an short trip irritating."
Cons: "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
Pros: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Cons: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service
Cons: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
Pros: "the crew was professional and efficient on board the plane."
Cons: "seat space was tight. it was hard to get comfortable"
Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
Pros: "seat very comfortable"
Cons: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pros: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"
Pros: "haagan daz chocolate ice cream was a surprise"
Cons: "the rice with fish didn’t taste that nice and the veggy was a bit overcooked"
Pros: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Cons: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
Pros: "Excellent ..."
Cons: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
Inflight entertainment is limited. Boarding process is delayed and interrupted.
The flight was delayed and changed of boarding gates without notifying the passengers; no updates on electronic boards. Everyone had to wait for a very long time and tired. No food was served even though our ticket covered a dinner set. I got to my hotel after midnight. Terrible experience with this flight
Cons: "Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class"
Pros: "Didn’t seem perfectly organized at all times. But they did a good job regardless."
Cons: "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."
Cons: "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
Pros: "The crew were not visible and didn't offer any assistance"
Cons: "An offer of a snack as we paid a high price for the econom y flight"
Pros: "Standard process"
Cons: "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
Pros: "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
Cons: "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."