Find cheap flights to Phoenix Sky Harbor Intl (PHX)

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Catering is ok

Seats comfort really old school

On time.

No negative

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Always like Air France. They are in tune with keeping the traveler updated.

Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

Not much.

It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own.

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

Movies

cold bread

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

Nice Staff, flight on time, good customer service (they're British)!

Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside.

Good flight crew

Flight was delayed with no explanation.

Happily, the flight was completely non-eventful.

The food and snack choices are quite limited.

The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive.

waiting on the tarmac for 40 minutes

Customer service and food was great

Planes are old do not have larger entertainment screens and don't have wi fi

Very enjoyable flight. Plenty of legroom in the bulk seating. Service was very good and food was OK.

Seats in economy are not that thick therefore not comfortable to sit for a long time.

My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service

The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking

The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful

None

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

On time.

No negative

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

Air France lost my luggage and they can't find it in the computer system.

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin

Glass of wine

Old plane - good horrible no are room

Easy check in

No wifi. TVs were small and old

Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

In flight entertainment, food and everyone was great!

No issues

I left my phone accidentally on the plane when we arrived in Düsseldorf. The crew were willing to go back and pick up my phone for me.

Nice Staff, flight on time, good customer service (they're British)!

Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside.

Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

Always like Air France. They are in tune with keeping the traveler updated.

Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

Friendly people on board

Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

Easy check in

No wifi. TVs were small and old

In flight entertainment, food and everyone was great!

No issues

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

Nice Staff, flight on time, good customer service (they're British)!

Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside.

Friendly people on board

Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

Not much.

It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own.

The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done.

The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though.

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

In flight entertainment, food and everyone was great!

No issues

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

Friendly people on board

Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections

Arrived on time

Cattle car accommodations

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

In flight entertainment, food and everyone was great!

No issues

The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done.

The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though.

Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

Glass of wine

Old plane - good horrible no are room

Staff, timeliness and overall flight experience was above average.

The entertainment system can be improved.

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

Easy check in

No wifi. TVs were small and old

Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done.

The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though.

In flight entertainment, food and everyone was great!

No issues