Phoenix car rentals
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Phoenix, AZ, United States
Phoenix car rental information
| Pick-up location | Phoenix |
|---|---|
| Rental locations | 52 |
| Airport locations | 24 |
Reviews and directory for self drive car rentals in Phoenix
Rated no. 1
Fox
Best rated
4.9 Okay (1,081 reviews)
1 location in Phoenix
╳
Fox reviews
Car hire locations
Fox
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 783 1524
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 4.2
- 5.7
- 5.5
- 3.8
- 5.1
Recent reviews
4.0 Okay
15 Dec 2015
Pros: I got a car with tire issues. The tire pressure was low on my way back. Had to add air. After drop off I was told the tire was flat and may be responsible. I informed the manager that I added air on my way back and he almost claimed I drove 100miles back on a flat tire? How could that be physically possible without the rim been damaged or the person who first inspected the car, 5 minutes before I was told the tire was flat, noticed the flat tire. The lady okayed the car and only came back later to mention the issue. I don't understand how a car could be rented out without its health being adequately evaluated.
2.0 Mediocre
25 Feb 2016
NIGHTMARE
Pros: Car had problems
Cons: Car had many issues, rattling noise, something lose in steering, pulled too much on freeway, needed alignment, broken key, which wouldn't open doors or trunk. Over all a horrible experience and totally the WORSE CUSTOMER SERVICE, no one answers calls! I will never rent from Fox!
6.0 Good
10 May 2016
Cheap car... tired car
Pros: Great airport staff. Taxes were more than cost of rental!
Cons: Dirty car. Found a cigarette butt in the car that had been there so long it had fallen apart. Car had wear holes in upholstery under accelerator pedal. Just not a nice car.
10.0 Excellent
22 Sep 2016
Your personnel very rpfessional
Pros: Value, quickness checking it and out, price , great staff
Cons: To little of signs to see your company but that was a very minor thing.
5.2 Okay
17 Oct 2016
Cons: Extreme pressure by counter staff to purchase additional insurance, was told they would charge me a 100$ a day rent for any repair that had to be make. Was told my insurance wasnt gonna be good in the state, several lies and threats.. very unprofessional , my guess is they pay their people nearly nothing so they must make up lies at every turn in order to get additional commissions by forcing unneeded ins on customers.. paid 147$ a day for a compact since none of the reputable companies had anything avaialble..
10.0 Excellent
19 Jan 2017
Pros: Price
Cons: Security Deposit was never disclosed before signing. The car rental return for Fox was hard to read - too small
8.0 Excellent
2 Mar 2017
Pros: We received a brand new car, very nice.
10.0 Excellent
23 Mar 2017
Pros: It was the first time I've rented a hybrid and I was pleasantly surprised at the pickup and the economy of the car.
5.6 Okay
4 May 2017
Pros: price
Cons: long lines
8.0 Excellent
12 Jan 2018
Okay
Pros: Good car
Cons: I expected bigger car as shown in the site to fit me and my luggage.
From ₹ 3,238/day
Rated no. 2
Alamo
Cheapest deal
Most popular
8.7 Excellent (245 reviews)
1 location in Phoenix
╳
Alamo reviews
Car hire locations
Alamo
Locations in Phoenix
1805 E Sky Harbor Cir S
+1 844 370 9817
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 8.5
- 8.9
- 8.9
- 8.7
- 8.4
Recent reviews
10.0 Excellent
9 Dec 2015
Why not drive a Challenger?
Pros: Why rent a normal, boring, dinky little thing when for just a bit more you can drive a Dodge Challenger? I couldn't think of even a bad reason so we took the Challenger and we greatly enjoyed it. A great decision.
Cons: Our weekend wedding was so busy we had little time to actually drive the Challenger as much as I wanted to. Major bummer!
10.0 Excellent
29 Mar 2016
Helpful agent
Pros: Agent tried to get us a better deal. Saved some money.
10.0 Excellent
7 Apr 2016
Great price and good service
Pros: The price was surprisingly low for drop off at another airport.
10.0 Excellent
20 Apr 2016
A very comfortable ride, and good service at both
Pros: Nice, roomy, clean car.
8.4 Excellent
24 May 2016
Good Experience
Pros: I liked the car and quick transactions. The employees were succinct and offered helpful options that ultimately made our experience positive. I'll be coming back.
Cons: I purchased third party insurance and was told at the desk that it may not be enough in case of an accident, which was annoying but realized it was a selling tactic as opposed to a hidden fee. Also, we were advised to upgrade to a mid-size sedan over our compact car, which proved beneficial. However, we were unable to keep the $7/day promotion for all compact and sedan cars the day I made the reservation.
10.0 Excellent
21 Dec 2016
Easy to find to drop off and quick.
Pros: Drop off after one way rental was a piececof cake. Location well signed from Freeway. Gas station close by to top up with fuel if that's your option. Speedy shuttle to terminals.
10.0 Excellent
10 Mar 2017
Pros: Easy pick up and easier drop off. Very quick and staff was polite.
10.0 Excellent
7 Jun 2017
Pros: Real good car and very easy pick up and droop off.
2.0 Mediocre
16 Jun 2017
Switch
Pros: Easy checkin when returning the car.
Cons: What was described on the web site is not what i was given upon check in. To get what i thought i had reserved cost me a $50 upgrade. Honesty???
The car had no get up snd go whstsoever. Car was ok but performance was terrible.
8.8 Excellent
22 Apr 2018
Pros: The car was fuel efficient and had new features we hadn’t yet experienced in a 2018! Vehicle
Cons: Front seat was not very comfortable
╳
Enterprise reviews
Car hire locations
Enterprise
Locations in Phoenix
122 North 2nd Street
+1 602 253 9322
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1225 S 7th St
+1 602 257 4177
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
1805 E Sky Harbor Cir S
+1 844 816 4387
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
1945 W Dunlap Suite 4
+1 602 331 4021
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2425 W Camelback Rd
+1 602 336 1503
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
24333 N 19th Ave
+1 623 587 9535
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
2750 W Camelback Rd
+1 602 242 7199
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
2810 E Bell Rd
+1 602 485 7735
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
2929 North 75th Ave, Suite 11
+1 623 474 4180
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4121 S Central Ave
+1 602 257 4177
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
4139 W Bell Rd Ste 15
+1 602 547 1119
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4206 E Chandler Blvd Ste 32
+1 480 706 8220
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
4635 N 7th St
+1 602 265 1111
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
4931 E Mcdowell Rd
+1 602 381 7267
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
555 W Bell Rd
+1 602 439 6818
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 13:00 |
9210 N Cave Creek Rd
+1 602 331 4021
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
- 7.8
- 8.0
- 8.1
- 7.7
- 7.8
Recent reviews
6.8 Good
14 Mar 2019
Pros: Staff on pickup helped resolve incorrect pricing.
Cons: Staff at dropoff incorrectly charged me. Now I need to follow up to correct overcharge.
2.8 Mediocre
29 Aug 2016
Pros: pick up and drop off of the vehicle was easy.
Cons: no additional accessories for example a car seat for a toddler. I had to go out an buy one for $80.
8.4 Excellent
23 Sep 2016
Not bad, can improve
Pros: The car wasn't ready, we got an upgrade that was good, but they were having a lot of difficulties with other clients, arguments, voice raise that makes me feel uncomfortable. Not with me, but still gave a bad impression of the company and employees.
Cons: Like the free upgrade.
9.6 Excellent
9 Oct 2016
Great alternative to expensive airport rentals
Pros: We took a short Uber ride from the airport and still saved a ton from the rental prices there. We had about a 30-40 minute wait and were charged $2 more than what my kayak total said but id definitely rent from them again. They were very friendly, offered us a huge upgrade from an economy car to a truck and the vehicle was in great shape.
7.2 Good
10 Oct 2016
Good experience, but extra fees
Pros: Courteous, prompt service. Good vehicle. Easy transaction
Cons: Extra insurance charges without asking. Ended up paying an extra $100.
9.6 Excellent
12 Oct 2016
Sua motu
Pros: The price was good
Cons: The wait, unstaffed, long li
6.0 Good
13 Oct 2016
Enterprise rental lots may be different franchises
Pros: Rented at the Enterprise on South 7th in Phoenix. Great Price and service. I would use them again. But this location is not at the airport.
Cons: The Enterprise business site at the Phoenix airport is not the same as the franchise on South 7th. its rentals are much more expensive. Moreover, it provides no assistance unless you rent one of its cars. Indeed, other franchises cannot pick you up at the airport. A shuttle driver told us where to find a cab, a cab that took us to the wrong Enterprise car lot. Although the cabby got it wrong, the staff and facility on South 7th earned a 10 out of 10 on my scale.
8.0 Excellent
26 Oct 2016
Nice people
Pros: Very nice people and easy and helpful
Cons: Online says to go to the shuttle at the airport whites not true. You need to take a taxi to this location.
8.8 Excellent
27 Oct 2016
Phoenix
Pros: On Kayak we reserved a car through Enterprise and upon our arrival at Skye Harbor airport we took the shuttle to the car rental pick-up location. We got through the initial questions and the amount was $300 more than was quoted online. The associate called a manager over and it was determined I had reserved the car through a remote location, not the airport location. The manager very nicely honored the price.
2.0 Mediocre
7 Nov 2016
Cons: Had to wait an hour to pick up the car because they ran out of vehicles.
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E-Z Rent-A-Car reviews
Car hire locations
E-Z Rent-A-Car
Locations in Phoenix
1805 E. Sky Harbor Circle South
+1 602 252 4935
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 6.7
- 7.6
- 7.4
- 6.3
- 6.7
Recent reviews
7.6 Good
7 Jan 2016
great price
Pros: Good car, great price. easy return
Cons: long wait in pick up line
4.0 Okay
6 May 2016
Pros: The car ran fine
Cons: Check-in line and wait was too long (45+). The car was filthy when I picked it up, which made it hard to inspect for damage. The "change oil and inspection" message kept alarming all week and was annoying.
4.0 Okay
16 May 2016
Pros: The pick-up and returning processes were ok.
Cons: I ordered car like Nissan Versa sedan (or similar), but E-Z Advantage offered only 3-doors car and asked additional money for 5-doors sedan.
I'd like to see at the webpage final price with all taxes, incl. insurance etc. Now the final price raised almost 2 times.
2.0 Mediocre
8 Dec 2016
Rental company charges are much higher than the ag
Cons: Very poor service to start with. They offered me an upgrade for a price and then the charges are much higher on my credit card. Also their system says I was late in returning their car by 2 hours which is not true and I was charged an extra day for that as well. I am still in the process of resolving this issue with the customer care.
I used this company since they offered cheaper pricing thru kayak. I will not rent a car from this company again.
9.6 Excellent
28 Feb 2017
Perfect car
Pros: Upgraded from van to Yukon. Large with lots of space for the price.
Cons: Picking up at the airport is much more costly than if you can get farther away.
10.0 Excellent
2 Mar 2017
mostly great
Pros: Airport rep took extra time to explain routes to where we were going, also pointed out advantages to upgrade size - which we were very glad we did
Cons: no snow scraper in car - caught in a snow storm
8.4 Excellent
23 Mar 2017
Good value for the money
Pros: Very good value for the money. All of the employees I dealt with were friendly and helpful.
Cons: I had to wait a long time to pick up the car since it seems like each rental pickup requires an unusual amount of processing - though this tends to be true of every rental car company.
9.6 Excellent
7 Jun 2017
Pros: The gentleman that checked us in was very nice, check out was smooth and quick
Cons: The line was extremely long, 2 member behind the counter for at least 20 people waiting. There was another employee there not helping customers check in. I'm not exactly sure what she was doing. Once a 3rd member came to the counter things moved much faster.
9.6 Excellent
18 Dec 2015
Pros: Overall a great experience for the money, only downside was that initially EZ was difficult to find at thr rental car center: it does not have a separate counter, and there are no signs posted outside indicating it's with Advantage. Other than that, thumbs up!
10.0 Excellent
18 Dec 2015
Excellent
Pros: Very friendly , helpful & great deal.
╳
Budget reviews
Car hire locations
Budget
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 261 5950
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
18631 North 19th Avenue
+1 602 896 2677
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
245 East Bell Road
+1 602 437 1273
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | 08:00 - 15:00 |
| Sunday | 08:00 - 15:00 |
2640 East Indian School Road
+1 602 957 9836
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 14:00 |
| Sunday |
5102 W Latham St
+1 480 536 7853
| Monday | 09:00 - 14:00 |
| Tuesday | 09:00 - 14:00 |
| Wednesday | 09:00 - 14:00 |
| Thursday | 09:00 - 14:00 |
| Friday | 09:00 - 14:00 |
| Saturday | |
| Sunday |
- 6.2
- 7.2
- 7.0
- 6.4
- 6.4
Recent reviews
8.4 Excellent
26 Mar 2017
The people at budget were overwhelmed with pickups
Pros: The car they finally assigned was a ford fusion hybrid that was wonderful.
Cons: Twice we were assigned the same car as another couple leading to arguments on the lot.
10.0 Excellent
1 Apr 2018
Pros: The representative that helped us was wonderful. He offered us to drop the car off at Sky Harbor Airport for no additional charge.
He also offered further savings by telling us to return the car by a certain time which we really appreciated.
10.0 Excellent
20 Apr 2018
Pros: Car was spacious for the price. Convenient and easy drop off. Fast pick up.
Cons: The hours they close is quite early but in since they have a drop box I guess they compensate for that.
2.0 Mediocre
25 Aug 2019
Cons: Reservation was not in system. Quoted 4X of reservation made online. They said system was behind since I made reservation within hour of pick up but this would be corrected when I drop car off and I would be charge correct / reservation amount. At drop off the invoice was 2.5X of reservation $
6.0 Good
28 Jan 2017
Same old Budget
Pros: Quick service, price OK
Cons: After turning down upgrade options I ended up with older model Elantra with many miles on it. I guess you get what you pay for.
4.0 Okay
5 Apr 2018
Pros: Price was good
Cons: Waited in a long line for 50 minutes to see an agent. There were only 3 agents working out of like 9-10 stations. They added a counter le more agents after a while. When I got to an agent I had to wait another 10 minutes for him to locate a car that could be driven one way (couldn’t have AZ plates or Budget would have to pay more to get it back into the state or something?). The car was clean but had a bad musty smell when we ran the A/C. Dirty air filter.
8.4 Excellent
21 Nov 2019
Pros: Staff were friendly, drop off was fast and helpful staff guided us.
THE BEST FEATURE/SERVICE: Staff that help us load luggage onto the shuttle buses that take us to/from the Rental Center - they are fantastic!
Cons: Staff to help us off-load the luggage.
2.8 Mediocre
11 Oct 2015
Headlights not working
Pros: Nice that pickup was at the airport
Cons: I rented a car to drive to drive a few hours for a wedding. It was late when the wedding ended but I needed to drive back. What a time to learn the headlights didn't work. Only the brights worked. It was a pretty scary drive home bc the road I was driving on didn't have street lights so I had to balance driving in the dark vs blinding others on the road. When I returned the car I mentioned this and they said "we meant to take this car out of commission due to mileage" but had not yet done so and took five dollars off my bill. To me, an apology alone would have been better than five dollars off in exchange for the dangerous situation I was put in. From this experience, I learned to check the lights before leaving any rental place and not to rent from budget.
6.0 Good
13 Oct 2015
Cons: Budget rep kept trying to sell products we did not want or ask for and even slipped in 300 extra in insurance before getting him back on track. Did not appreciate the pushy attitude
4.8 Okay
26 Oct 2015
Reminded me of the DMV
Pros: Clean car, good gas mileage.
Cons: Picking up my rental took over an hour. A deli style customer number system was used which on its own is fine, but when you get number 60 and they're on 31... well, it's like a nightmarish DMV story. I don't think I'll be doing Budget in Phoenix again.
╳
Hertz reviews
Car hire locations
Hertz
Locations in Phoenix
1133 W Bell Road
+1 602 942 1266
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday |
1805 E Sky Harbor Circle South
+1 602 267 8822
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
4001 E Bell Rd #104
+1 602 867 0343
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
5350 E Marriott Drive
+1 480 538 5480
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
949 W Camelback Rd
+1 602 264 4610
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
- 5.6
- 6.5
- 6.3
- 5.0
- 5.8
Recent reviews
5.2 Okay
18 Jul 2017
tire pressure low, had to stop and spend 1.50 to fill them up
Pros: gas mileage
convient to house
Cons: took picture of large scratches, did not do walk around of care
tire pressure not checked
6.0 Good
22 Feb 2017
Cons: You assigned pickup 35 min away from airport.
4.8 Okay
27 Feb 2017
Reserved at a location different than the airport
Pros: Ease of reserving on line
Cons: The rental was at a location in the center of the city in Phoenix. This was not made clear on the reservation and when I arrived at the airport the cost was double was quoted through kayak.
4.4 Okay
27 Feb 2017
Rip Off
Cons: Horrible customer service from a representative who was not at all sympathetic about a booking error . Lots of hidden fees including $16 charge for satellite radio. Was misled about the local gas prices so I would by the fuel option. I would not book a rental through Hertz again
2.0 Mediocre
1 Mar 2017
Horrible Customer Service
Cons: I called when I got to town to find out the location or if they pick you up and they said they couldn't find any reservation for me, what's worse is they said they had no cars available, I was like, yes you do because I have a reservation. We had to trek back to the airport 30 minutes away, wait in line for another rental place to get a car for the weekend and ending up spending more money than we budgeted.
10.0 Excellent
21 Mar 2017
Friendly Staff
Pros: Hertz Car Rental staff was friendly and helpful. The car was outstanding (Infiniti Q50) and check in/out was easy and efficient.
4.0 Okay
12 May 2017
airport rental...NOT
Cons: Search for airport rentals. I selected one from the list and rented it. When I went to pick it up at the airport, the pick-up spot was 15 miles away.
6.4 Good
8 Jul 2017
Ugh. Be warned about reservations
Cons: I had an issue with the pickup location. Although my search was for the airport, my deal was booked at a neighborhood location. I then had to have the reservation transferred by hertz, but was charged nearly double the amount (as if I was making a rental same day) and my deal through here was refunded! Ugh!
2.0 Mediocre
18 Sep 2017
Cons: I arrived at the Phoenix airport and took the car rental shuttle thinking the rental was in the vicinity of the rental structure and there was away to get there. Hertz informed me it was miles away. I had to take a taxi to the rental place which cost 65.00. Hertz was nice and gave me some perks which helped with the added expense and inconvenience . I couldn't understand why they wouldn't just switch the reservation to the airport location. David Garrett
4.8 Okay
4 Oct 2017
Pros: check in and drop off process was quick and easy
Cons: Asked to add a second driver but they NEVER said there would be an additional charge for that. The car we got had dirty windows, tape residue on the doors (apparently they had been taped shut during transit) and the hub caps (two of them) were broken and overall the car in poor shape.
╳
Advantage reviews
Car hire locations
Advantage
Locations in Phoenix
1805 E. Sky Harbor Circle South
+1 602 252 4935
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 5.3
- 6.2
- 6.2
- 4.9
- 5.5
Recent reviews
10.0 Excellent
5 Apr 2016
Pros: Great car. Clean. The lady who checked us in was wonderful. Very patient and informative. A real asset to Advantage.
Cons: Was not satisfied the the insurance sold on Kayak. Complicates things. I would do it in the future.
10.0 Excellent
11 Nov 2016
Phoenix Sky Harbor Met Expectations
Pros: Check in easy and efficient. Car was ready. Have not always had this experience at Sky Harbor.
Cons: Car had near 30,000 miles.
4.8 Okay
18 Apr 2017
Check out the car before you buy the extra insurance.
Pros: The car was a Prius and ran well. They gave me my license back quickly when I returned the car. Drop off was easy and quick.
Cons: 1) The line was not very long, but it was so slow (and only 2 people working) that it took nearly an hour to pick up the car. (2) Another couple was trying to drop off their car and complained that they were being charged for a small ding on the windshield which may have been there when they rented. (3) They threatened to charge "thousands of dollars" if anything happened and I didn't buy extra insurance to cover loss of car value if the car was hit. I bought it. (4) The car was filthy dirty. Just driving a few hours made my hand grey where it touched the steering wheel. (5) The car had been in multiple accidents and would not have lost any value had something happened. (5) The windshield had dings that could not be seen until driving into the brilliant Phoenix sunshine. (6) They did not give my my license back and I didn't notice until the next day. They did give me my credit card and rental agreement. By the time I paid for the extra insurance ($304 for 4 days), it would have been cheaper to rent from a better company.
9.2 Excellent
28 Apr 2017
Cons: Picking up the rental took a really long time.
10.0 Excellent
1 Dec 2017
Kia Soul is a great little car
Pros: Easy checkout/check-in
8.8 Excellent
19 May 2018
Improvement is needed
Pros: auto was nice and clean. no hassle when returning auto.
Cons: wait in line to get car approx 50 minutes which is a record for me. Never again. They could do better than that. Agent was friendly and courteous once I got to counter. Had to wait extra time because the full size auto requested was not available. After waiting for an extra 15 minutes the agent decided to upgrade me so I could finally get on my way..Surely you can do better than that
5.2 Okay
15 Jun 2018
45+ minute wait at pickup
Cons: There was no car ready for us. Offered a van instead. We had 5 golf bags and could not. Waited nearly an hour for a car to be ready.
6.8 Good
11 Jul 2018
Not all upgrades are good
Pros: Easy return, low rental cost.
Cons: We waited in line for an hour to pick up our car. They upgraded our rental due to the long wait I am assuming. We did not find out about the upgrade until we got to the car. I appreciate the gesture however, I reserve a small car for a reason. We got upgraded to an suv from a compact car. It was an awesome vehicle but also costed us more in gas. Overall though it was a good experience and I would definitely give them another shot.
8.4 Excellent
10 Aug 2018
Great customer service. Great car. Excellent rate! But....
Pros: The people are awesome. The car was great, no issues. The rate couldn’t possibly be any better.
Cons: But the check out process took way too long. 40 minutes. Forty!! Way too long.
2.4 Mediocre
12 Aug 2018
Terrible!
Pros: Nothing
Cons: We had this rental set up weeks in advance. The line for the desk was a 45 wait. The agents were scamming customers with offers and I stepped in for the person next to me and she was appalled when she learned of what Advantage was really trying to do. (“Selling” gas for “cheaper”. Scam)! I rent cars regularly so know the tactics.
After the first wait, they send you to the lot to get the car. Another line. But, get this... NO CARS! They were renting cars in anticipation of rentals coming back in, so we waited FOREVER! No other car companies had cars, but they weren’t selling because you would think that it would be illegal to sell something you don’t have, wouldn’t you?
The car itself was heavily damaged and filthy! They didn’t mark it in the paperwork so I wrote it myself and took a video.
The overall experience was terrible. One lady was crying because she flew in for one day only to help her I’ll father but wasted hours waiting for her car. A family with two infants waited hours in the heat. My wife and I waited well over an hour on a very short vacation, wasting precious time.
One English guy and his wife said their car had a flat, but hadn’t even left the lot and the company said they were responsible and it would be many hours before anything would be done about it. What!?!?!!!
Look, they reviews are out there. You get a car from here, you run a serious risk. This stuff isn’t just made up.
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Payless reviews
Car hire locations
Payless
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 681 9589
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 5.1
- 6.1
- 6.1
- 5.3
- 5.3
Recent reviews
2.0 Mediocre
30 Aug 2016
Charged for Voided Car Rental
Cons: I arrived at the Payless car rental counter & was told that my rental that I reserved for $121 would actually be $258. I said no I do not want to rent a car at this price, the customer service rep said my car would be voided & would not be charged. It was not voided I was charged & when I called for help I was told to call Kayak & Payless could not help me. Still waiting for a resolution.
8.0 Excellent
3 Nov 2016
Cons: Car sounded like it had a wheel bearing issue at highway speeds. Didn't want to take the time to return for exchange
10.0 Excellent
16 Nov 2016
pleasantly suprised
Pros: Definitely looked like the dinkiest stall in the airport. However my service was pretty fast, the car was clean and nice, and I had no issues. Oh, and I saved a ton of money vs. the big guys. No complaints here.
10.0 Excellent
2 Dec 2016
Pros: otherwise the car was good Good gas mileage.
Cons: WE had a 2 door Hyundai and they didn't tell us there was an outside handle for a third door for the back seat.
2.0 Mediocre
12 Jan 2017
They canceled our reservation
Pros: I flew in with my wife after taking an hour to get our luggage and waiting in line we arrived to Payless after midnight only to determine that they canceled our appointment. Read the fine print not all rent-a-car places are equal. We found another company with availability to price match us. Print a copy and keep it with you.
8.8 Excellent
10 Mar 2017
Long wait to pick-up the car, but easy after that
Pros: Good price. Fine car, clean and ready to go. Easy drop off.
Cons: Long wait to get the car - long line at the counter, and when we got there, we were told they had cars but were waiting for them to be cleaned and readied. Whole process took most of an hour, when it should have been much quicker.
6.4 Good
22 Sep 2017
Pickup/Dropoff was weak
Pros: Car was fine, price was an absolute steal.
Cons: Pickup took forever. 15 people in line, many without reservations (HELLO TAKE CARE OF THE RESERVATION PEOPLE SEPARATELY!!?!). The reservation-less people actually caused panic by blabbing that they were out of cars.
Dropoff was unorganized. Nobody there, signs were not visible, nor were the signs anywhere near the dropoff desk where the 2 guys were supposed to be working.
6.4 Good
16 Nov 2018
Cons: Old car and made lots of noise.
4.4 Okay
31 Jan 2019
Cons: They added in a couple of additional fees and taxes, one of which was something generic. I called the company to find out what is was and was told the place I rented from could tell me, but all calls were routed to the same #. I was told they would put in a ticket and I'd be contacted within 72hours
2.0 Mediocre
29 Jun 2020
Cons: Waited in line for over an hour and the one and only guy working managed to check out 4 people. A manager came out and apologized for the wait and said they were doing all they could and then, instead of helping her employee, simply disappeared. Cancelled my reservation while I was in line and went elsewhere. In the time I booked a whole new car and left the building, Payless managed to help one more person. Don’t waste your time or money.
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Avis reviews
Car hire locations
Avis
Locations in Phoenix
1805 East Sky Harbor Circle South
+1 602 261 5900
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
18631 North 19th Avenue Suite 128
+1 623 869 0010
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
245 East Bell Road Suite 24
+1 602 866 0032
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | 08:00 - 15:00 |
| Sunday | 08:00 - 15:00 |
2640 East Indian School Road
+1 602 957 0531
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 14:00 |
5102 West Latham Street
+1 408 536 6672
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 14:00 |
- 7.1
- 7.5
- 8.1
- 7.5
- 6.7
Recent reviews
8.0 Excellent
21 Feb 2020
Pros: Staff at pick up were great
Cons: The car was not cleaned and it was deffective
10.0 Excellent
7 Nov 2015
Easy Dropoff
Pros: Rented in Palm Springs and dropped off in Phoenix. No problems. Quick in and out with prompt bus service to the airport.
10.0 Excellent
21 Feb 2016
Great price and service
Pros: I arrived without a reservation and went to the Avis counter. The price for a one day rental wo a reservation was going to cost $150+. I went on Kayak and found the same vehicle for around $50, made the reservation and waited about 15 mins for the system to update with AVIS.
6.8 Good
3 Apr 2016
Raked over the coals for returning in a different
Pros: The mini van was perfect for our family, clean and ready to go.
Cons: When we arrived we had to wait over an hour until they could give us a car as they said they didn't have one ready. Rep claimed the people who had the car didn't return it on time. Wow is this the only car you have and there were several people ahead of us and behind us who pre-booked rental but they didnt' have enough cars. I did see 2 people go to the rental spot beside avis and were able to get a car right away so they left avis. Also very expensive to rent a car and return in a different location, I get this to a degree but really, this seems like something that would be commonly done on vacation. While avis was the cheapest on the Kayak there is of course always so many add-ons and extra fees/taxes that it really comes out so much more than you get quoted up front. Common for all car rental companies.
9.6 Excellent
29 Apr 2016
Affordable and efficient
Pros: Pickup and drop off was a breeze and the rate was very good.
8.4 Excellent
5 May 2016
Pros: Excellent service from shuttle bus driver.
Cons: Extremely far away from airport terminal
9.6 Excellent
6 Sep 2016
Everything was fine
Pros: Easy rental
Cons: It was a Ford
7.2 Good
2 Dec 2016
Just clean the windshield please!
Pros: Nice Ford Expedition with all the bells and whistles.
Cons: Vehicle did not feel clean. Windshield was filthy.
4.4 Okay
30 Apr 2017
Wait time terrible
Cons: Waked 2 hours and 11 minutes to get car. 1 hour and 40 minutes in line plus half hour on paperwork. Rental was over 30 days required multiple LEASE agreements that agent did not know how to do
7.6 Good
20 Jun 2017
Needed more help
Pros: Took a long time waiting in line
╳
Dollar reviews
Car hire locations
Dollar
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 866 434 2226
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
- 6.8
- 7.8
- 7.6
- 6.9
- 6.6
Recent reviews
10.0 Excellent
23 Aug 2016
Great car, at a good price.
Pros: The car was new and clean. The rental pickup and drop-off process was easy. The rate was comparatively affordable for the market.
4.0 Okay
22 Sep 2016
Pros: Conter sales lied to get upgrade charges
6.0 Good
1 Oct 2016
Cons: Prepaid for gas. Charged me based on an average car and then gave me a Prius. Ended up paying for more than a full Prius tank.
Ad for car stated it would have cruise control and it did not.
4.8 Okay
3 Nov 2016
Pros: The car was just fine. It had some bumper stickers on the back of the car that had been halfheartedly peeled off, but other than that it was satisfactory.
Cons: I did not have a very good experience when picking up my car at the Phoenix airport. The associate assisting me tried to get me to sign off on a charge that was *significantly* more than what Kayak had estimated without any explanation. When I questioned why there was a difference, I was given an unsatisfactory answer.
Additionally, the associate tried to convince me that I was required to purchase extra insurance, and our exchange was full of annoying upsales that made the car rental experience unpleasant.
I will probably avoid renting from Dollar in the future because of my disappointing experience with customer service and my distrust for their pricing structure.
8.8 Excellent
28 Apr 2017
Wish I could of had car upon arrival
Pros: My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
8.0 Excellent
21 Jul 2016
Pros: The car was clean and worked well, but I did have issues with the USB port and was offered little help or apology. It would have been nice to have been able to listen to the music on my phone.
10.0 Excellent
1 Aug 2016
Pros: I like evething. Is so clean, beautiful, i like it to much. Well Done.
10.0 Excellent
23 Aug 2016
Great service!
Pros: I love Dollar. They have consistently great customer service. They're cars are always new and clean. And to top it all off they have some of the best pricing out there!
5.2 Okay
27 Aug 2016
Extra Charges in AZ without Explanation
Pros: The return in Palm Springs was seamless and the staff was very helpful.
Cons: I was charged for an extra driver by the clerk in AZ who did not review the additional charge with me. It was only after I was in the car that I noticed she has given me 2 receipts, one for the amount I had agreed to online and another receipt for a higher amount that had been placed under the original. This seems to be unfair, sloppy business practice. I'm from CA where charging for an additional driver is illegal and did not realize there would be the extra charge, especially since the other driver is my spouse. The young man in AZ couldn't even tell me if AZ allowed charging for extra driver who are spouses. Had I been advised of a charge I never would have added an extra driver. Very unhappy about this.
10.0 Excellent
27 Aug 2016
Perfection.
Pros: Everything was great!
Cons: Not applicable.
╳
Silvercar reviews
Car hire locations
Silvercar
Locations in Phoenix
3025 S. 48th St.
+1 855 359 2227
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 09:00 - 18:00 |
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
4 Jan 2017
Great rental experience
Pros: They picked us up at the rental island, took us to Silvercar headquarters and off we went in a very clean Audi. I will definitely use them again!
10.0 Excellent
1 May 2018
Great car - made me an Audi lover.
Pros: Car pickup and drop off were very easy. Car was clean and ready to go.
Cons: Nothing really comes to mind
10.0 Excellent
15 Sep 2018
Over the top service and excellent vehicle choice.
Pros: We somehow got a special price on this rental, that being said, the service from staff, pick up, drop off and shuttle to and from the air were all first class. Very high tech coordination with the car unlocking when we got to the rental center. Included were satellite radio, navigation and surprisingly gas mileage over 40 mpg on the highway. This is a great rental opportunity for many.
Cons: There was the fact that the car was an Audi Quattro, so smaller than I would normally rent, compared to my Ford Edge, but I cannot complain about anything.
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National reviews
Car hire locations
National
Locations in Phoenix
1805 E Sky Harbor Cir S
+1 844 370 8285
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 9.1
- 8.6
- 9.2
- 9.4
- 9.1
Recent reviews
10.0 Excellent
15 Nov 2016
Pros: Easy
Cons: Easy return
10.0 Excellent
11 Jan 2016
Very Smooth and Fast
Pros: National got me in and out of their office and into the car very quickly, very happy it went so fast
10.0 Excellent
12 Jan 2016
awesome service
Pros: the cars are very dependable .. and clean
Cons: that I cannot m as rch my frost prize of 25$ one way from Bakersfield to phoenix az :(
10.0 Excellent
28 Mar 2016
Pros: Complimentary upgrade to an amazing car, fast and friendly service and it could not have been any easier.
7.6 Good
7 Apr 2016
Good customer service
Pros: Employee was friendly and knowledgeable.
Cons: Little higher price than other ones we looked at.
10.0 Excellent
1 Mar 2018
Great
Pros: Loved it
Cons: Nothing itwas all great
10.0 Excellent
10 Mar 2018
Pros: Very easy car return.
8.0 Excellent
14 Mar 2018
Great suv
Pros: The service was fast and pleasant once past the initial waiting line
Cons: The initial waiting line was 20 minutes with few customers, 5 people ahead of me with e clerks at the desk
8.0 Excellent
14 Jul 2018
Cons: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
10.0 Excellent
24 Oct 2018
Pros: Car was available as advertised. Pickup was very efficient. People courteous.
2979 travellers who rented a car in Phoenix gave the car agency they used an average rating of 6.0
Car rental locations in or near Phoenix
Good to know
Most popular agency |
Alamo |
|---|---|
Most popular car type |
Economy |
Average price |
₹ 3,501/day |
Good deal |
₹ 3,238/day |
When to book a rental car in Phoenix
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Phoenix
- Most tourists visiting Phoenix fly into the Sky Harbor International Airport. Here you’ll find it both easy and convenient to rent a car. All of the rental car companies are centrally located in one place. Although this building is off site from the airport, travelers can catch the shuttle just outside of baggage claim to get to the rental car center.
- During your stay in Phoenix, you’ll definitely want to make a visit to the desert, where you’ll find many opportunities to enjoy nature. The Phoenix desert is home to a botanical garden, a zoo, and fishing lagoons. Rent a car and take the scenic route to the desert to enjoy views of the canyons and desert trees.
- Tourists visiting Phoenix will likely have to take I-10 to travel from East to West around the city. Traveling along this highway, the glare from the sun can be unbearable at times -- be sure to have your sunglasses readily accessible to improve visibility and avoid eye strain.
- Downtown Phoenix can experience the largest traffic jams in the city. Travel is most hectic in the business district during rush hour, which is Monday through Friday from 6:30 a.m. to 8:30 a.m. and in the evening from 4 pm. to 5:30 p.m. Traffic in the immediate downtown area might not clear up, however, until around 7:00 p.m. If you need to travel during these hours, be sure to visit the Arizona Department of Transportation website to learn about traffic accidents, construction, and other potential traffic slowdowns. They may provide you with alternative routes to make traveling easier.
- 25% of our users found rental cars in Phoenix for ₹ 3,238 or less
- Book your rental car in Phoenix at least 1 day before your trip in order to get a below-average price
- Economy rental cars in Phoenix are around 44% cheaper than other car types, on average