Car hire in Deer Valley (Phoenix)

Car hire in Deer Valley (Phoenix)

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Deer Valley - Phoenix, AZ, United States
19 Aug — 26 Aug
Same drop-off
Deer Valley - Phoenix, AZ, United States
Fri 19/8
Noon
Fri 26/8
Noon
Driver's age:

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Cheap car hire in Deer Valley (Phoenix)

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Deer Valley (Phoenix) car rental reviews and directory

Hertz

Best rated

Cleanliness

5.3

Comfort

5.0

Pick-up/Drop-off

4.4

Value for money

4.8

One location in Deer Valley

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Locations in Deer Valley (Phoenix)

1133 W Bell Road

+1 602 942 1266

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
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Reviews

2.0 Mediocre

Dec 2021

KAYAK
I DID NOT LIKE ANYTHING AT ALL!! The so called "hostess" was the rudest and anti customer person concierge that I have ever, ever met. There was NOBODY behind her except for the 4 customer service people who were doing NOTHING. I told her my name and she said that my name was not on the list. I told her I received a reservation notice showing I had a car ready. She asked to look at it and she said that it was for the Hertz 36 miles from there. Why would I reserve a car at a place 36 miles from the airport? She said mistakes happen and I informed her I told kayak the specific airport site. I asked if one of the 4 people who were doing NOTHING could help and she said no that that was my responsibility. I called your place so many times within an hour and got put on hold and then disconnected after holding 15 to 20 mins. So, I decided to go next door to Avis. I got a car in less then FIVE MINUTES and with THE MOST FRIENDLIEST customer service. I will never have HERTZ OR KAYAK at the top of my list. Avis will be at that point from here forth. You need to find friendlier people who greet people, especially when they are traveling a long way to see a sister with dementia... every minute wasted working with incompetent and rude people gets you no where and the loss of time with someone who is so special.

10.0 Excellent

Dec 2021

KAYAK
Excelente 👌

2.0 Mediocre

Nov 2021

KAYAK
I specifically searched for and requested a Rental Car from the Airport. But we ended up with one offsite and very far away. The worse part was that the Rental Car location was closed when we arrived at the airport. I spent hours on the phone the next day trying to get through to the rental car location. We are now working on the hassle of trying to get our money back. We never did get a car. We had to use Uber to get around during our entire trip.

2.0 Mediocre

Nov 2021

KAYAK
switch pickup locations

2.0 Mediocre

Nov 2021

KAYAK
never got the car...was not told that pick up was in a different location than the a/p. Place was closed day we arrived when we finally found where to go...could not get 2nd day cuz we were not available and yet could not pick up on sat cuz it would then be too late according to hertz, so we cancelled entire thing.

2.0 Mediocre

Nov 2021

KAYAK
I was given a car rental in Phoenix, not at the airport. I arrived at the Hertz rental but they closed at noon. I was there at 12:15. I did not get a car because of my schedule. i am hoping they will not charge me for the rental that never happened. I had to rent another vehicle elseWhere. Can you help me get the refund?/?

1 out of 43

Enterprise

6.9

Cleanliness

6.8

Comfort

7.4

Pick-up/Drop-off

6.6

Value for money

6.6

3 locations in Deer Valley

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Locations in Deer Valley (Phoenix)

24333 N 19th Ave

+1 623 587 9535

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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4139 W Bell Rd Ste 15

+1 602 547 1119

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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555 W Bell Rd

+1 602 439 6818

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

2.0 Mediocre

May 2021

KAYAK

Pros:

I liked nothing about my experience with Enterprise. I will never do business with them again.

Cons:

Potentially having my car at the location it was reserved would be a start? When we got to the service counter it was closed directing people downstairs. When I got down there the Enterprise Agent Tyler told me my car/reservation was at another Enterprise location. He then proceeded ignore any and all followup questions I had and instead proceeded to talk to customers behind me as if I didn't exist. I've honestly never been treated so poorly in my life. Avis had my in a car 30 minuets later. Never again will I even consider Enterprise, such an awful company to close the entire service desk and direct people through one terrible agent.

8.0 Excellent

Apr 2021

KAYAK

Pros:

Pickup took longer than expected and we did not receive the car that was advertised.

10.0 Excellent

Apr 2021

KAYAK

Pros:

Comfortable ride. Great on gas. Efficient and easy staff to deal with.

8.0 Excellent

Apr 2021

KAYAK

Pros:

Great staff

Cons:

Condition of car, had leaking tire and glitchy radio

8.0 Excellent

Mar 2021

KAYAK

Cons:

The car had been smoked in previously so smell was not great.

8.0 Excellent

Oct 2020

KAYAK

Pros:

Everything went fine. Staff was polite and efficient.

1 out of 17

Avis

6.6

Cleanliness

6.6

Comfort

7.3

Pick-up/Drop-off

6.6

Value for money

7.0

3 locations in Deer Valley

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Locations in Deer Valley (Phoenix)

18631 N 19th Ave, Ste 128

+1 623 869 0010

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
Sunday09:00 - 12:00
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245 East Bell Road

+1 602 866 0032

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
Sunday08:00 - 15:00
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6666 West Bell Road

+1 623 878 0113

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
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Reviews

10.0 Excellent

Aug 2019

KAYAK

Pros:

Great customer service! Only place I’ll rent a car from! It was quick and easy. The return was easy as well.

7.6 Good

Jun 2019

KAYAK

Pros:

Pick up at PHX was excellent. Drop off at LAX was slow and cumbersome, but no issues

Cons:

Increasing number of agents at car dropoff

4.0 Okay

Feb 2019

KAYAK

Pros:

Drop off easy. Pick up terrible.

Cons:

Counter person at pick up in airport was not one bit helpful after he told us we booked pick up at a different Avis office 30 mins away. Next he told us that office was closed for the day. Said he could not help and to call Uber for ride to hotel. Called help number later that day, no help either.

2.0 Mediocre

Oct 2018

KAYAK

Cons:

The car had a speed cap on it and I was driving from one state to another. I couldn't speed up with large semi's were merging onto the interstate and could not go with the flow of traffic. I had to drive this way for 3.5 hours before reaching the nearest Avis in Yuma. There they told me to switch cars but then said they didn't have any cars left for rental. When they couldn't reverse the speed cap on my car they somehow found another car available and I was able to take that one the rest of my way. I was promised a refund on my rental and I got 20$ back on an over 200$ rental. Not only was it very unsafe and an inconvenience, but I missed getting to California by my deadline by over an hour. Would never recommend this to anyone.

5.6 Okay

Apr 2018

KAYAK

Cons:

Rental location I picked was closed when I arrived so I had to rent from the airport where they charged me a 15.5% tax and tons of extra fees, almost doubling my rental cost. They went on to tell me there was nothing they could do about it and blamed the airport and state of Arizona.

2.0 Mediocre

Apr 2018

KAYAK

Cons:

Cancelled reservation because the line to pick up the car was more than a 1.5 hour wait.

1 out of 6

Budget

5.9

Cheapest deal
Most popular

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

6.1

Value for money

5.8

2 locations in Deer Valley

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Locations in Deer Valley (Phoenix)

18631 North 19th Avenue

+1 602 896 2677

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
Sunday09:00 - 12:00
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245 East Bell Road

+1 602 437 1273

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
Sunday08:00 - 15:00
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Reviews

10.0 Excellent

May 2021

KAYAK

Cons:

Staff was very friendly and quick.

6.0 Good

Apr 2021

KAYAK

Pros:

staff was plesasent

Cons:

The shuttle buss took a long time to pick us up at return

10.0 Excellent

Feb 2020

KAYAK

Cons:

The web site didn't make it clear that the pickup was not at the airport Budget office, but some other. Fortunately the clerk had cars available and provided one. If the airport inventory had been sold out, I would have had a problem.

10.0 Excellent

Dec 2020

KAYAK

Pros:

Drop off was so easy

Cons:

It took a bit longer than expected to get the car

7.2 Good

Oct 2019

KAYAK

Pros:

The staff was very friendly.

Cons:

Pricing

4.4 Okay

Sep 2019

KAYAK

Pros:

Once I got to the car, the process was quick and easy.

Cons:

There was a thirty minute wait to get your car, the staff were scrolling social media on their phones while helping customers, the customer service rep said little more than hello to me, my car smelled like cigarettes and had trash in the back seat. Kind of a bummer. Won’t be using Budget again.

1 out of 13

356 travellers who rented a car in Deer Valley gave the car agency they used an average rating of 4.9

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