a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight
I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.
The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class
The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.
It was very good experience on board to Sydney with SQ.
Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.
Didn't like much at all Nowhere near enough legroom, narrow seats. Aisles not wide enough for safe food trolley access and husband had his knee hit cos not enough leg room. Would take a lot to convince us to fly Singapore Airlines again which is a pity cos it was always our go-to airline
Once again the meal served was delicious - we got chicken rice
Transfer within the same terminal and lots of facilities at the airport.
Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later
Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.
Was disappointed that we couldn't use our lounge passes as the booking was a group booking.
I think it is much better than the flight I flew from Sydney to Tokyo.
Boarding was effortless, the food was outstanding, the seats in Premium Economy were extremely comfortable, and the staff and crew were excellent.
Five hour flight instead of four hours due to westerly headwinds which wasn’t the fault of Qantas !
The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
The catering forgot our baby meal for my 1 year old
Food no choice just give it seams trying to finish what ever you have in hand
Flights were delayed, Food was good but only 1 meal instead of 2.
The flight isn’t great, as the plane has faulty with light and noise. It blinks and make noise for 8hrs non stop! Causing health and sensory issues! Causing Hazard matter to all 3 babies that on bassinet seats. This matters affected 12 passengers and the most horrible flight I ever experience. Have been flying with MAS for more 30yrs and this is the worst! Very disappointed
Did not take as cancelled 3 time so took another airline
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.
Delayed, not enough information. Had to ask for refreshments, crew could have been more proactive
No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline
The flight is awful, food isn’t very tasty or good, entertainment sucks
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Fast Pass but delay at Check-In Counter. Limited Counter when there are alot of ppls Check-In
We were told that flight was delayed by 20 mins, but it left close to an hour late. But they did make it up and arrived early; it's just very difficult to keep waiting when it's a late flight. Food was mediocre.
My flight boarding was interrupted as gate staff said I needed visa in advance for Vietnam....
Premium check in was worth it. Boarding process was a little chaotic. Seats were super cramped and I am less than 80kg and 180cm
Great flight. Achieve my objecttive of travelling with less hassle .
By the time the “sell “ cart came around to row 17 they were out of several items. This happened both leaving and arriving in Kuala Lumpur. Poor planning.
No complaints. Made it on time with a minimum of hassle. Some complementary soft drinks would have been nice tho.
I regret flying air Asia everytime I fly them. Baggage policy is a joke and the fact they issue mobile boarding passes but you can’t ever use them?? A waste of everyone’s time (you can only use them flying out of bangkok or KL)
The crew is good, but the flight delayed and there is two passengers keep talking during the flight
100% dislike due to last minutes flight cancellations and terrible customer service experience. Do notice us early at least 24 hours before departure time.
Paid for the seat 17D. I found that that seat has no lean back facilities
Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)
Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!
I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.
Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect
Flight was delayed 110 mins.. Crew on Ground or in Air had no regrets.. No apologies... Very poor boarding process... Awful food and beverage choice.
Flight was delayed and due to this we almost miss the connection flight
The flight was delayed by 3 hours, causing me to miss my connecting international flight. I then had to wait in the airport 18 hours for the next flight. The reason for the delay was a computer issue, not something outside of their control like weather. To add insult to injury, instead of trying to expedite the flight to make up for lost time, they ran a carry-on baggage check to verify every bag onboard belonged to someone on the plane, which took another 20 minutes.
झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है
It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.
