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Cons: "Flight attendants have limited English fluency."

Pros: "Yas"

Cons: "Airport arrival experience at passport control was terrible"

Cons: "All gy"

Pros: "The food was good. The staff very friendly."
Cons: "Nothing"

Cons: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"

Cons: "Leg room Food choices"

Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Pros: "overall it was ok but the service between chicago-istambul and return is superb"
Cons: "Just the difference in the service between delhi-istambul and istambul-delhi is so much lower grade than the service from chicago-istambul and istambul-chicago it is a real turn off"

Pros: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Pros: "The food and quality of the flight was incredible."

Cons: "You broke my suitcase"

Pros: "Everything was exceptional"

Pros: "Never fly again"
Cons: "Nothing"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Pros: "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
Cons: "Long layover in Istanbul."

Cons: "some staff spoken English was not upto the mark"

Pros: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Cons: "Turkish now joins the sad club of airlines that charges for better seats."

Cons: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Pros: "Boarding was easy"
Cons: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Pros: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."

Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."

Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Cons: "Hardly any leg space"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Pros: "On time."
Cons: "Seats are a bit old."

Cons: "Cleanliness of the aircraft, service of the crew members"

Pros: "I have always enjoyed my travels on Turkish airlines. Service is superb, staff is very polite and always willing to help."
Cons: "The boarding can be better organized. It can be chaotic and disorganized."

Pros: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Pros: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Cons: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Pros: "Great entertainment, very friendly staff, decent quality planes , good beverages"
Cons: "below average food . Particularly for health conscious people."

Cons: "Pathetic vegetarian food."

Pros: "Good filling i"

Pros: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Pros: "Service"
Cons: "N/A"

Pros: "Good food. I would say there is scope for improvement on wines"

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Pros: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Cons: "I feel the food could have been better."

Pros: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Pros: "Courteous service, good food and fine entertainment options."
Cons: "The USB charging port wasn't working."

Pros: "Nothing"
Cons: "They changed my flight date so many times, I was unable to fly"

Cons: "Employees didnt look or act very welcoming. Very little food."

Pros: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Pros: "Duration of the flight is good."

Cons: "Staff on Istanbul airport is rude. They don't respond to people"

Pros: "On time"
Cons: "Food chairs"

Pros: "Entertainment system, food"
Cons: "Announcements illegible"

Pros: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."

Cons: "everytime the food from India to Istanbul is not very good, on all other flights like Miami to IST or IST to Zurich the food is excellent We flew Turkish already some time ago, also to India and we made the same experience."

Cons: "Seats were very tight compared to other airlines"

Cons: "Air Canada try their best to charge you for anything and everything! Including services that I just take for granted on other airlines (such as entertainment). Never booking AC again"

Pros: "There is no built in entertainment system. Download the app on your phone to be able to watch movies in flight."
Cons: "Not much room in economy class."

Pros: "Service was impeccable. In flight entertainment was good"
Cons: "Food was nothing special"

Pros: "We have been using Premium Economy on various airlines I’ve the last several years for our frequent travel between the USA and destinations in Europe and Asia. The Air Canada experience was one of the very best (along with Lufthansa). The entertainment system was superior, food was great, service was attentive and comfort was as anticipated. The availability of power for iPads and computers was more than sufficient. I’m sure that a lot of the satisfaction came from flying on a Dreamliner but Air Canada is still at the top in our minds (and future plans)."
Cons: "The only complaint would be that the cabin was quite cold on our return trip. I could have been better prepared myself so I need to take most of the blame. The cabin crew did take steps to adjust the temperature but it would be unreasonable to expect the aircraft to meet the comfort expectations of every passenger. Next time I will just bring a light weight hoodie."

Pros: "There seems to have been improvements to the check in and boarding for disabled disabled passengers like myself at Pearson. Much easier to drop off luggage and move quickly to the wheelchair pickup area. Staff were courteous and efficient."
Cons: "Spacing between seats continues to be a problem especially for disabled clients. Because I was travelling alone, I was asked if I would move to accommodate someone with a pet carrier that would not fit under the seat they were in. I declined but wondered how they were allowed to board with an oversized case. Also seemed strange to ask a disabled passenger to move."

Pros: "Take off and landing smooth and relatively smooth in between."
Cons: "6 hour flight no food included. Came by twice for beverages. No entertainment. Probably the first time in 10 years I've been on a flight without any screens for entertainment. Goes without saying, no USB plug in."

Pros: "When the flight was cancelled due to mechanical issues my flights from Victoria to Cancun was rerouted through Toronto with free hotel where my brother and I shared a bottle of wine at Air Canada's expense..."

Pros: "Getting off."
Cons: "I had a seat with a drip, probably condensation, that feel on my head and face throughout the flight. At one point during takeoff it was a steady stream of water. I sat with a napkin perched on my head and would mop up the water between events. That was a first! And with a long 14 hour flight, not welcomed."

Pros: "The quick route was good (that's the only reason I *might* consider choosing this Air Canada flight again in the future)."
Cons: "On a flight to India, full of people of Indian origin, Air Canada served TERRIBLE imitation-Indian food. The "naan" bread was like a thick cracker, and the vegetarian curry was unedible. Samosas were soggy (they should be crisp on the outside). The Sikh man next to me complained over and over to the flight attendant. Of all the types of food to serve, leaving Vancouver, why not showcase great Canadian seafood or cooking? Everyone going TO India will soon get to eat amazing local Indian food, so why risk making poor-quality imitation Indian food?"

Cons: "Originating flight got delayed . Air Canada simply declined to accommodate in the next available flight even though I had single ticket with Air Canada and AIr India completing the final sector from Delhi to Bhopal and back."

Pros: "Very good flight experience"
Cons: "good planes, good services"

Cons: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."

Cons: "Flight was delayed by almost 3hours and I missed my connecting flight in Toronto and had to wait another 3 hours. Air Canada did not seemed to care about my difficulties at all."

Pros: "Staff was courteous."
Cons: "Entertainment Was limited. Ran out of options for food because of flightbdeparture delay we were over 6hours on flight and many were hungry."

Pros: "Gast boarding."
Cons: "Charging for bags twice and then allowing people to have frwe bags cause of ovER flow. I was charged twice 21 us and 26cdn."

Cons: "Selection of movies was not up to par.The movies were all old with few new ones.Hoping the section would be better next year. Crew at front desk should be more organised in the boarding procedures at both toronto and delhi."

Pros: "Seats comfortable"
Cons: "No overhead bin for centre section of row that my seat was in made it very inconvenient. It seemed to take far too long to offload the plane at the gate; we waited over 10 minutes for the door to open."

Pros: "Everything"
Cons: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."

Pros: "On time."
Cons: "Entertainment system at our seat not working AGAIN. Had to wait 40 minutes at back of plane after using washroom. Isles blocked by drink cart."

Pros: "Overall very very good - could offer more water throughout flight."

Cons: "I was unable to board that flight since I did not have transit visa for Canada and no where it was mentioned anywhere on Kayak's website. Nor on confirmation email as well. I was not aware of the same despite having travelled to states couple of times in the past. I had to purchase ticket from another carrier at the last moment on the airport."

Pros: "My onward journey was great. Return was not so. As a gold member I would have appreciated an upgrade. In a long flight I would have appreciated more water served regularly."

Cons: "and unexpected change of flights led to cancellation of flighs. Never ever Air Canada or related airlines"

Pros: "Comfort of the flight."
Cons: "Food was too spicy and had too much salt. Food quality needs improvement. Asked crew about the name of a food item and they didn't know."

Pros: "The food"
Cons: "The crew was absolutely terrible and very rude"

Pros: "On time. Clean plane"
Cons: "Miscommunication with luggage No food included but at extra cost No entertaining at all! Only through wifi in your own device and you have to download an app BEFORE boarding for it to work but yet, no one tells you"

Cons: "I tried to call your airlines to reserve a spot for humanitarian supplies. I run a rescue for dogs in Cancun. I could never get through to anyone and there is no info on your tickets about the cost of a third bag. I was charged an extra $500.00 for two extra bags that were carrying donated supplies to help the animals. But your airline made it a useless endeavor because they ended up costing more than they were worth. The people at the gate were unbending and I'm so disappointed that it is more important to you to make money than help non-profit organizations. I have run Isla Animals for 15 years and have had much help from kind airlines, I won't be flying yours or recommending yours to any dog lovers."

Pros: "Excellent crews"
Cons: "Uncomfy seats, poor food taste"

Pros: "The direct flight was good time saver. The food was alright and the crew helpful and friendly."
Cons: "The seats were uncomfortable. In the same class, Lufthansa was more comfortable..."

Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."

Cons: "It was too hot, very warm and could not get the temperature down. Everyone was sweating it was bad."

Pros: "I had a five year old and an eleven year old traveling with me and was able to board early and get them settled before everyone else got on."
Cons: "We didn't see much of the flight attendants and my grandson became ill. We could have used more water throughout the flight as that may have prevented him from getting sick."

Pros: "Timing. Getting to Delhi in 14 hours is really a timesaver. The seats have good space too, even when I am 6 feet tall, there is adequate leg room."
Cons: "Awful food Horrible boarding Terrible service and really no treats Seriously stingy about weight."

Cons: "Delayed 2h"

Cons: "Captain's announcements were inaudible from the wing seats. Seats very cramped - I'm only 5 feet tall and barely had room for my legs. Also, unable to see safety demonstration as the seat backs were too tall for a short person to see anything but the back of the seat in front of me."

Pros: "The boarding was painless. We could board early since we were in Zone 1."
Cons: "Not enough space for overhead luggage. The crew looked overworked and stressed. Had to ask the stewardess 3 times for the same order. The seats weren't really an upgrade, it was just a Window and Aisle seat with a table in between. The service was not any better than economy. The Upgrade didn't feel like an upgrade. We will definitely think twice before booking with Air Canada."

Pros: "Other than the rude employee in Vancouver's ticket and baggage counter, I'd fly Air Canada all the time if I could. SO much better than any of the other commercial airlines."
Cons: "We had a 10 hour layover in Vancouver, which would have been fine except that we had to get our luggage and recheck it the following morning. This left us outside of security, unable to go anywhere to rest. No one expects to be comfortable when you spend the night in the airport, but this was worse. No where to sleep, no decent chairs to rest in. We weren't sure why, since our connecting flight to Seoul South Korea was also Air Canada, our luggage had to be picked up at baggage claim, held on until the following morning, then rechecked. The clerks at the Air Canada ticket and baggage counter were supposed to be opened at 9, but an incredibly rude employee snapped at me that he didn't have time to talk to me, that I'd just need to wait until 9:30 when they opened."

Pros: "I liked the comfortable airplane. The bathroom we used by the front of the cabin was a great size bathroom. Food was OK but could have been better."
Cons: "I upgraded the seats for me and my 9 year old daughter to economy premium for about $300 per seat. You would think they would give you two seats together considering you are flying with a minor. Nope! The seats were on different side of the isle and they had a seat between. One of the flight attendants was gonna accommodate us to be seated next to each other on the side with two seats only and my daughter was happy to be next to me. Another flight attendant comes after us and moves us to the middle where are 4 seats between the isles. I would recommend to ask what seats you are getting before boarding. I had picked two seats next to each other but in the meantime they sold the window seat to somebody else and moved me one seat away from my 9 year old daughter plus an isle between us. Will NEVER fly them again. I felt very uncomfortable and honestly like criminal while waiting for them to decide about my seating arrangements after paying additional $600 on the top of the regular fare. This was a flight from Paris to Montreal."

Cons: "service was not that great"

Pros: "Friendly staff and crew."
Cons: "Although entertainment choices were very good but there was only one hindi movie. I was expecting better bollywood choices for a flight starting in Delhi."

Cons: "My carry on bags were checked in till Toronto and NOT lax ??? Checkin crew not helpful caused me lot of grief- I had to get the bags out from customs at Toronto and then take them on board for the flight to LAX- Customs and immigration- unnecessary hassle!!"

Cons: "very comfortable flight with free movies."

Cons: "In my flight to India, I was asked to check in my hand baggage at Calgary. This bag got left behind in Toronto and I received it in India after 2 days. This was a big inconvenience. I wish Air Canada had compensated me for this inconvenience. On my way back, my checked in baggage was badly damaged. I realize that the airline is not responsible for this and it is the airport crew. Overall a good experience. I will definitely take this flight again, but will not check in my hand baggage. The crew is very friendly and helpful - great service."

Pros: "I like the service s over all"

Pros: "My air Canada app. Worked great for entertainment"
Cons: "Sitting on the plane for over an hour before we could take off The plane needs a good cleaning. Small size bits of garbage on the floor next to the wall. It's getting missed ... Needs to be vacuumed"

Pros: "the seats reclined better than most in my experience"
Cons: "it was too hot. the vegetarian food was vegan. it was not filling - very small portion and no protein or fats to make you full for dinner! flight was delayed about 1 3/4 hours"

Pros: "The flight left on time. The crew were polite and professional. The pilot didn't hit any bumps in the air."
Cons: "I don't like flying in general. It is one long hassle from what you can carry in your luggage to the cramped quarters. It is still faster than driving."

Pros: "Staff was pleasant and helpful"
Cons: "We did not know about having to download the App for the entertainment option. This would have been good to know before hand"

Cons: "i was not able to travel with my spouse. the seat allocation process did not allow me to set this up prior to the flight or at the airport"

Cons: "Not a fan of using a phone for entertainment"

Cons: "It would have been nice to have all the immigration forms necessary and a pen to fill them out. If you aren’t going to provide those please notify passengers in advance."

Pros: "- Boarding was efficient - The food was good"
Cons: "- The male flight attendant in Business Class was rude. - The movie options were very limited, dated and unappealing"

Pros: "Clean effective travel"
Cons: "Space space space. Uncomfortable seating for long flight."

Pros: "All service from check in to boarding was just ok."
Cons: "Checking in was annoying. Got to the airport and people seemed positively confused about having to tag their own bags. Granted when I finally got to the kiosk, I went through in a short amount of time but I’m not sure of the benefit as I knew I would need an assistant to review my documents."

Pros: "The flight was on time and arrived early with minimal difficulties"
Cons: "A crew member required several passengers including my girlfriend to check a bag that has routinely fit on all flights prior with even checking to see if it would actually fit at the gate"

Pros: "Yes very helpful"
Cons: "Better food service"

Pros: "The crew at Mexico airport was very helpful and polite."

Pros: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
Cons: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."

Pros: "No carry-on charge, free beverages, in flight entertainment, great movie selections"

Pros: "Whole trip to Cancun without wifi"
Cons: "The seats are more crammed side to side and frontto back than EVER. No room to crack open a laptop.... iPad yes but not a keyboard."

Pros: "The flight was on time and we had room in the overhead bins. Flight attendants were nice and helpful."
Cons: "The entertainment options were lacking- I had seen most of the movies. I didn't pay for the food but it looked average. Beverage service was slow and trying to get additional drinks was near impossoble."

Pros: "poor service, rude flight attendants, no leg room, dirty plane..."
Cons: "poor service, rude flight attendants, no leg room, dirty plane..."

Cons: "... before takeoff necessitated return to gate from runway for technical inspection and approval before flight. That, plus de-icing, put us about one hour behind on departure."

Pros: "Happy with everything!! Upgraded to business class-from boarding, breakfast, blanket and exiting the plane-all was well:)"

Pros: "Legroom coffee and snacks"
Cons: "Nothing"

Cons: "Because we missed our connecting flight with United, we had to fly American from Dallas to Cancun."

Cons: "Seats uncomfortable, crew rude to other passengers"

Pros: "Clean friendly, on time"
Cons: "None of the entertainment system or WiFi setups were working. Need more water and refreshments"

Pros: "Great service great equipment and great prices!"
Cons: "Nothing"

Pros: "Got there safe"
Cons: "We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God"

Pros: "I do like that you can charge your phone on the plane."
Cons: "I didn't realize with United economy tickets you have to check your carry on. That's why I love Southwest."

Pros: "Side adjustable headrests on seats."
Cons: "Lack of entertainment options."

Pros: "Flexibility."

Pros: "Almost like normal seats, almost like normal flights. Ontime, helpful, professional, & courteous crew."
Cons: "They don't recline."

Pros: "The flight attendants were top notch."
Cons: "It was a very nice flight."

Pros: "No delays. No problems"
Cons: "There should be more free food."

Pros: "The crew was polite and extreemly attentive"
Cons: "My flight was delayed an hour"

Cons: "Just wish a long flight provided some small amount of food and entertainment. Note, when boarding and the rear baggage racks are full, they should have those who haven't boarded wait outside while the people from the back come to the front with their luggage...or have those in the back wait to come to the front...it is too crowded and I got hurt."

Pros: "My phone worked well for the movie"
Cons: "My husbands phone did not work for the movies"

Pros: "Comfortable temperature. Smooth flight"

Pros: "Not much. We did arrive intact. Crew was pleasant"
Cons: "Heh, it's 2017 and the halcyon days of travel are long gone . . . unless you're willing to shell out money . . . and more money. . . and more money. Flying is a demeaning experience where the airlines nickel and dime you for everything. Seats in economy are miniscule, your neighbors are in your laps, the food is objectionable and costly, entertainment non-existent or costly. Customers are cash cows who can be sucked dry for every amenity."

Cons: "Lavatories did not seem to have been cleaned"

Pros: "Nothing"
Cons: "Everything"

Cons: "Late departure"

Pros: "Will probably not a se UA for another flight"

Cons: "we had to pay to watch any channel."

Pros: "No hassles. perfect flight for a great vacation."

Pros: "Early arrival"
Cons: "No free snacks"

Pros: "Delta airline"
Cons: "floght delay ; at least 3 times for me!"

Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."

Pros: "The crew was wonderful. We accidentally left our Camera on the plane and didn't realize it until we got to our hotel. They had found it and returned it directly to our hotel. They saved our honeymoon."
Cons: "We had checked in early and selected seats together because this trip was our honeymoon. We or an alert saying our plane was changed as well as our seats and we were seated on OPPOSITE SIDES of the plane. We were then charged over $200 in order to sit next to each other. I even called United directly and they said there was nothing they could do. That's pretty inexcusable and ridiculous. If the customer service representatives are not Empowered enough to rectify such an egregious inconvenience, then why do they exist?"

Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Cons: "Turbulence"

Pros: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board."
Cons: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board. Have taken this route at least 6 other times with other airlines. Will never flight United again."

Cons: "There was no entertainment, no more food left when they got to my seat and the seats were really small"

Cons: "Overall becoming frustrated with paying airline inflated seat prices not reflecting current fuel prices, smaller space, fees for every little extra, no food even for international flight, not enough overhead storage even for one per seat, switching of payed for Isle seat to middle at last minute, not a clean flight_ trash in seat pocket when I boarded and overall feeling of just being a revenue stream and not a person."

Pros: "I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!"
Cons: "How shitty some of the passengers were to the crew and what was happening ."

Pros: "Everything was great"

Pros: "Can't beat a direct flight from Houston to sunny Mexico!"

Pros: "Price of tckt"
Cons: "Departing 30min late and arriving 45min late to final destination"