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Top 5 airlines flying to Mexico
Scores according to KAYAK customer reviews8.6
ANAOverall score based on 4711 reviews
8.8Boarding
8.5Comfort
9.0Crew
8.4Entertainment
8.3Food
Airline reviews
Pros: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Pros: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Pros: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Cons: "Nothing really"
Pros: "Comfort as usual"
Cons: "No idea"
Pros: "Crew was awesome, super attentive and friendly."
Cons: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Cons: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Pros: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."
Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Pros: "Outstanding service as always - ANA rocks!"
Cons: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Pros: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Pros: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Cons: "The food was not enough, we felt so hungry before arriving."
Pros: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Cons: "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
Pros: "Friendly crew, great movie choices."
Cons: "Not a lot of left space, very full flight."
Pros: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Cons: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Pros: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Pros: "Very efficient"
Cons: "Food was not good"
Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Pros: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Cons: "Very limit kids entertainment"
Pros: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
Cons: "Nothing"
Pros: "Aircraft menu and service"
Cons: "Aircraft seat pitch"
Cons: "I was pleased with all."
Pros: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Pros: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
Pros: "short flight ready to get home"
Cons: "n/a"
Pros: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
Cons: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Pros: "the place. new. lots of space for the legs. air inside the plane was better than others."
Cons: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Pros: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Cons: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Pros: "Great airline!"
Cons: "some of the gates can be long walk"
Pros: "Most of all are good."
Cons: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Cons: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Pros: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Pros: "Polite attendants"
Cons: "small leg room......"
Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."
Pros: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
Pros: "Great value, excellent food and entertainment"
Cons: "Chinese passengers, but that has nothing to do with the airline!"
Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."
Cons: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Pros: "Good Business Class, will fly them again. Excellent service."
Cons: "No meal served upon take off, snacks only."
Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
Pros: "Very friendly and attentive service, good movie selection on new screens."
Cons: "TSA-style pat-down at the gate in Narita before allowed to board."
Pros: "The service crew are excellent and very polite. Definitely like the new window feature."
Pros: "Good service."
Cons: "Flight was congested."
Pros: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Pros: "the crew was friendly and efficient."
Cons: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Pros: "yes."
Pros: "Good"
Cons: "Good"
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "My baggage got missing"
Pros: "Another confirmation of excellent QA service."
Cons: "Nothing."
Pros: "The crew was amazing"
Cons: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Cons: "Nice"
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Cons: "The check in at Denpasar is horrible. The airport services are very inefficient."
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Pros: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Cons: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Cons: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Pros: "Everything"
Cons: "Nothing"
Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "The food and service."
Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."
Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."
Pros: "Went out of their way to be helpful"
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Pros: "Crew were great and sincere"
Cons: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Cons: "- Leg Space is challenge"
Pros: "It was booked for my elderly parents and they were very pleased by the service they received."
Pros: "timeliness"
Cons: "food"
Pros: "It was actually on time."
Pros: "I like everything about the flight"
Cons: "Flight was very long"
Pros: "Some how it was a good experience"
Pros: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Cons: "Meal plan customer service"
Cons: "the flight was canceled."
Pros: "Cabin crew friendly and efficient, great service"
Pros: "I liked the schedule was on time and smooth plane ride."
Cons: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Pros: "Decent leg room. New plane."
Cons: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."
Pros: "Crew"
Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Pros: "Respect the scheduel and well organize."
Pros: "Service was good."
Cons: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "Quality entertainment."
Cons: "Staff did nothing about crying children for the entire flight. Food was awful."
Pros: "I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight."
Cons: "Nothing"
Pros: "Crew was great. Leg room good on 787"
Cons: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline."
Pros: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Cons: "The entertainment system is poor. Hardly any movies/shows worth watching."
Cons: "."
Cons: "Internet peices are way too high as compared to Etihad and Emirates. Since Qatar is the only flight from Miami besides turkish for now, I would take those if they start flights from maimi."
Pros: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Cons: "Good Guidance Proper behavior from airport crew"
Cons: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."
Pros: "Good food and comfortable seats"
Cons: "Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports"
Cons: "Accommodation @ Dubai extra bonus Superb"
Cons: "No delay in boarding"
Cons: "More help for missing the flight."
Cons: "There is nothing to improve. I wish other airlines can learn from them."
Pros: "All was good. Check in was smooth"
Pros: "Emirates is always amazing"
Cons: "Business Class, lol."
Cons: "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."
Pros: "Yes all things are good"
Cons: "Very good experience"
Pros: "Was ok"
Cons: "Water bottle to all the passengers."
Pros: "entertainment was great!"
Cons: "Not much to eat for a vegan."
Pros: "Food Staff Service Aircraft"
Cons: "Nothing"
Cons: "Shitty boarding like in all India airports"
Pros: "Ice entertainment is great"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Pros: "Service."
Pros: "Everything was very good."
Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Pros: "We like everything, was good experience All over"
Cons: "Boarding announcements weren’t clear and boarding was not separated by zone."
Pros: "Good food."
Pros: "Good flight and easy transfer."
Cons: "The seats are cramped and the food is tasteless"
Pros: "Everything"
Cons: "Nothing's"
Cons: "Broke my bags."
Cons: "not upto the mark."
Pros: "Food nd entertainment"
Cons: "Boarding"
Pros: "Great Ambience. Excellent Crew. Tasty Food."
Cons: "Baggage collection slow still waiting"
Pros: "Very clean and comfortable. Staff very attentive."
Cons: "Many sick passengers on board."
Pros: "All was good"
Pros: "Flight was comfortable"
Cons: "They did not have enough Veg food even though I had requested it."
Pros: "It was good"
Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Pros: "It was very comfortable for a 14 hour flight."
Cons: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
Cons: "need more leg room and ability to recline"
Pros: "Normal checking process completed and waiting at gate early."
Cons: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."
Pros: "Everything was terrible"
Cons: "The flight was canceled and the staff had no idea how to rebook."
Pros: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Cons: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."
Pros: "Live entertainment TV. On time schedule."
Cons: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."
Pros: "Everything"
Cons: "Not enough blockbuster action movies. I expected you would have the new Jason Borne flick for e.g."
Pros: "Availability of choice of meal (vegan)"
Cons: "Crew behaviour in general"
Pros: "Boarding announcements somewhat vague - not repeated often enough"
Cons: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."
Pros: "1. Check-in counter staff is nice 2. Entertainment systems are nice."
Cons: "1. Issue with crew, one of crew member forgot to serve food and after reminding they did not have vegetarian option hence have to stay without food, disappointed with kind of service even after booking ticket with competitive price and providing meal choice in advance. Somehow they managed a vegetarian meal but didn't provide any cutlery to eat which is highly unacceptable. Apologies don't serve any purpose if the passenger remains hungry just because of ignorant staff. 2. About entertainment option, less new bollywood movie choices"
Pros: "Flights were on time."
Cons: "Food menu must change. Vegetarian Indian food menu is boring."
Pros: "The crew was very lazy and not professional"
Cons: "Don't stop demanding from the crew"
Pros: "Seat was comfortable"
Cons: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"
Pros: "Officers in the airport are rude and offensive, racial discrimination."
Cons: "Change their employees, arrogant, not professional"
Pros: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Cons: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Pros: "The movie"
Cons: "More space! The crew could have been nicer"
Pros: "When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public."
Cons: "My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit."
Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Pros: "Everything went smooth. Very friendly, and felt warmly welcomed."
Cons: "A bit of long lines especially with the 2nd security point in Zurich."
Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"
Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Cons: "N/A"
Pros: "The food."
Cons: "They didn't offer hot drinks like coffee/tea."
Pros: "crew great smooth flight"
Cons: "no problem and happy crew."
Cons: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."
Pros: "Excellent Service. Excellent food."
Pros: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Cons: "Leg room is on the tighter side!"
Cons: "My entertainment unit was not working the whole flight."
Pros: "-"
Cons: "- late in arrival - 2h late in departure - lost my luggage"
Pros: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."
Cons: "Old planes. Food was okay. Business zeats not too comfortable."
Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Pros: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."
Pros: "Snack offered was tasty"
Cons: "No USB charger in seat"
Pros: "Best airline I have ever flown"
Cons: "N/A"
Pros: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Pros: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Cons: "There was nothing that disappointed us in our experience with Swiss Air."
Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."
Pros: "Same as above!"
Cons: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."
Pros: "Super nice and skilled staff, everyone was great to interact with."
Cons: "Not a thing."
Cons: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Pros: "The food"
Cons: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"
Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."
Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."
Pros: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Cons: "I found the movie selection a bit limited for such a long flight."
Cons: "NA"
Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"
Cons: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."
Pros: "Excellent food Attentive and smiling flight attendants"
Cons: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."
Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Pros: "Excellent service"
Cons: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"
Pros: "The crew was courteous and trying their best."
Cons: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."
Pros: "Quick flight, nice crew"
Cons: "Snack options"
Pros: "Comfortable business class"
Cons: "Food was not too great"
Pros: "The food and staff were very good."
Cons: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Pros: "I was as comfortable as l could be, the trip home was very satisfactory"
Cons: "I was ill going to Zurich"
Cons: "As I had bought the tickets via Air India for a SWISS flight, I was informed that I cannot upgrade to business class, even when I was ready to pay. Inspite of being a SENATOR with the Star Alliance's Miles and More program."
Pros: "The snacks were very nice on board. Also, the crew was very patient and helpful!"
Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"
Pros: "yes"
Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."
Cons: "No hubo comida suficiente"
Pros: "Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter."
Cons: "Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given."
Cons: "Everything"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "Great and faster"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Cons: "Put in early flight"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "Fast easy on time"
Pros: "Everything"
Cons: "Nothing"
Cons: "Very uncomfortable seating"
Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"
Pros: "La puntualidad"
Cons: "Todo fue perfecto"
Pros: "They tried."
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Cons: "Food."
Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "Being able to watch movies"
Pros: "Seat was upgraded."
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: ":("
Cons: "Bad food"
Pros: "The service was exelente"
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."
Pros: "They hade entertainment"
Cons: "No food"
Pros: "Nothing"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Pros: "NA"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
Cons: "Sandwich for dinner"
Pros: "Arriving to the destination"
Pros: "Comfortable seats"
Pros: "Flight on time"
Pros: "Nothing"
Cons: "The staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Book Cheap Mexico Plane Tickets
Recent return flight deals
12/5Fri
1 stopMultiple Airlines
37h 15mDEL-CUN
28/5Sun
1 stopMultiple Airlines
28h 45mCUN-DEL
₹ 107,829
12/5Fri
1 stopMultiple Airlines
37h 15mDEL-CUN
28/5Sun
2 stopsMultiple Airlines
33h 45mCUN-DEL
₹ 120,340
5/9Tue
1 stopTurkish Airlines
36h 15mBOM-MEX
7/9Thu
2 stopsTurkish Airlines
37h 40mMEX-BOM
₹ 122,562
17/6Sat
2 stopsTurkish Airlines
40h 15mBOM-CUN
27/6Tue
1 stopTurkish Airlines
33h 50mCUN-BOM
₹ 123,303
1/9Fri
1 stopTurkish Airlines
36h 15mBOM-MEX
4/9Mon
2 stopsTurkish Airlines
37h 40mMEX-BOM
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26/4Wed
1 stopMultiple Airlines
26h 40mBOM-CUN
4/5Thu
2 stopsMultiple Airlines
28h 49mCUN-BOM
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20/4Thu
1 stopLufthansa
35h 05mDEL-CUN
27/4Thu
2 stopsLufthansa
29h 09mCUN-DEL
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26/4Wed
2 stopsLufthansa
23h 50mBOM-CUN
4/5Thu
2 stopsLufthansa
28h 49mCUN-BOM
₹ 126,431
24/4Mon
1 stopAmerican Airlines
33h 10mDEL-MEX
27/4Thu
2 stopsAmerican Airlines
30h 00mMEX-DEL
₹ 135,979
21/5Sun
2 stopsANA
33h 35mBOM-MEX
26/5Fri
1 stopANA
30h 00mMEX-BOM
₹ 136,062
2/6Fri
1 stopANA
30h 45mDEL-MEX
17/6Sat
2 stopsANA
48h 20mMEX-DEL
₹ 136,391
15/6Thu
2 stopsBritish Airways
30h 36mDEL-CUN
18/8Fri
2 stopsBritish Airways
26h 00mCUN-DEL
₹ 136,638
31/8Thu
2 stopsAir Canada
32h 40mBOM-MEX
10/9Sun
2 stopsAir Canada
59h 15mMEX-BOM
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19/4Wed
2 stopsSWISS
23h 25mDEL-CUN
27/4Thu
2 stopsSWISS
43h 15mCUN-DEL
₹ 140,506
3/9Sun
2 stopsKLM
27h 45mBOM-MEX
8/9Fri
2 stopsKLM
41h 30mMEX-BOM
₹ 151,042
23/4Sun
1 stopAir France
29h 35mDEL-MEX
27/4Thu
2 stopsAir France
27h 25mMEX-DEL
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1/9Fri
2 stopsEmirates
30h 15mBOM-MEX
9/9Sat
2 stopsEmirates
27h 00mMEX-BOM
₹ 154,088
23/4Sun
2 stopsDelta
44h 00mDEL-MEX
27/4Thu
2 stopsDelta
28h 45mMEX-DEL
₹ 156,063
9/4Sun
2 stopsQatar Airways
46h 45mCCU-MEX
17/4Mon
2 stopsQatar Airways
29h 30mMEX-CCU
₹ 228,416
16/6Fri
1 stopUnited Airlines
24h 46mDEL-CUN
18/8Fri
1 stopUnited Airlines
21h 48mCUN-DEL
₹ 259,200
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9/5Tue
3 stopsMultiple Airlines
36h 40mDEL-MEX
₹ 61,487
10/5Wed
3 stopsMultiple Airlines
42h 00mDEL-MEX
₹ 63,709
10/5Wed
3 stopsMultiple Airlines
43h 30mBOM-MEX
₹ 64,203
10/5Wed
2 stopsMultiple Airlines
34h 20mDEL-MEX
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15/6Thu
1 stopAir France
25h 55mDEL-MEX
₹ 77,291
16/6Fri
2 stopsAir France
32h 10mDEL-MEX
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6/6Tue
2 stopsAir France
28h 30mDEL-MEX
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10/5Wed
1 stopTurkish Airlines
31h 10mBOM-MEX
₹ 79,843
12/5Fri
2 stopsEmirates
27h 45mDEL-MEX
₹ 79,925
5/6Mon
2 stopsKLM
26h 15mDEL-MEX
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6/6Tue
1 stopEmirates
27h 45mDEL-MEX
₹ 80,336
10/5Wed
2 stopsEmirates
54h 15mBOM-MEX
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4/5Thu
2 stopsTurkish Airlines
40h 30mDEL-CUN
₹ 81,160
6/5Sat
2 stopsTurkish Airlines
40h 30mDEL-CUN
₹ 81,571
18/5Thu
2 stopsLufthansa
64h 17mDEL-CUN
₹ 87,991
3/5Wed
2 stopsKLM
26h 19mBOM-MEX
₹ 88,238
2/5Tue
1 stopBritish Airways
26h 50mDEL-CUN
₹ 95,070
13/4Thu
2 stopsAmerican Airlines
28h 22mDEL-CUN
₹ 99,762
17/5Wed
1 stopSWISS
26h 20mDEL-CUN
₹ 104,125
16/4Sun
2 stopsAir Canada
32h 30mBOM-MEX
₹ 153,841
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