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Pros: "Good Crew. Landing was very smooth"
Cons: "line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!"

Pros: "I appreciate the choice of snacks."
Cons: "The coffee served on the flight was lukewarm."

Pros: "Thanks for the monitors."
Cons: "The crew seems tired."

Cons: "Great flight"

Cons: "sat on the tarmac for 3 hours because the pilot was late."

Pros: "Crew"

Pros: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Cons: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."

Pros: "Crew was incredibly friendly"
Cons: "Wifi was not working on this flight"

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Cons: "Everything was perfect!"

Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"

Pros: "Crew was very pleasant"
Cons: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Pros: "Early departure"
Cons: "Absolutely nothing"

Cons: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"

Cons: "Being on time. First it was a problem with the plane but that was fixed quickly. Then it was something about de-icing the plane which took over 40mins which made my son and I miss our connecting flight. The weather didn’t just happen. They should have been prepared."

Cons: "Gave confusing instructions on transfer"

Pros: "Nothing more to say!"

Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"

Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."

Pros: "The folks at Delta Airlines were great! Helpful and attentive both on the ground and onboard the plane."

Pros: "Another safe flight. Crew was very attentive."

Pros: "Boarding, friendliness of staff"

Pros: "nothing"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."

Cons: "N!A"

Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Pros: "They tried."

Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."

Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"

Pros: "Quick, efficient, affordable!"

Pros: "Everyone very friendly and courteous."
Cons: "Snacks are very small quantity and often stale"

Pros: "From the gate agent to the in-flight crew and pilot, totally impressed and pleased with their attention to detail and care of the passengers."
Cons: "Nothing to asd"

Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"

Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."

Pros: "great crew, very nice and helpful often looking for ways to serve people. More leg room. I had a free upgrade to exit row seating. Food was prettu good for a flight of that length."

Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"

Pros: "Comfortable seats. Good entertainment"
Cons: "Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time."

Pros: "On time. Most important"

Pros: "Great service from the attendents and awesome movie selection"
Cons: "Seats not the most comfortable and boarding was sluggish."

Pros: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Cons: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Pros: "in economy class"
Cons: "very hard seats with not enough legroom."

Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."

Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."

Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."

Cons: "No food, no entertainment."

Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."

Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."

Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."

Pros: "We liked the jet-ways to get to the plane, the food was acceptable. the plane was clean and the crew was helpful. The missing luggage was found and delivered to my home."
Cons: "The seats were so tight that even average size people had trouble getting their seats back a little. Somehow kids were placed in exit rows and seat exchanges had to be made. They ended up in my row. One piece of my luggage showed it was available at the conveyor but couldn't be found. It delayed our long day and was frustrating to think it was missing. No distinction where Delta has it's gates in Mexico City."

Pros: "Flight was short and the pilot informed us quickly when we were starting to decend."
Cons: "Flight was a little over crowded."

Pros: "On time. No issues"
Cons: "Food could have been better"

Cons: "Single worst airline ever"

Pros: "Emergency exit"
Cons: "Extra blankets as emergency exit is terribly cold Boarding"

Pros: "Great crew and pilot"
Cons: "It would be great if childless flights were offered eventuall"

Pros: "Crew was really friendly."
Cons: "Seats are not very comfortable. The standard has decreased: leg room is reduced, and options to gain 1 or 2” of legroom, is so pricey that it feels like ‘highway robbery ‘."

Pros: "It was on time"
Cons: "Snacks from Lax to Denver"

Pros: "Ease of finding gate"
Cons: "There were several cases of couple who purchased tickets together were separated on the plane & no one knew why they were arranged that way. No solution offered at counter."

Pros: "It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel"

Cons: "The breakfast could have been more substantial than just a muffin. But everything else was very good!"

Cons: "I hated that the flight was about 90 minutes LATE which made me almost miss my next flight (had I not jogged an entire airport, I would have)"

Pros: "The captain managed to get us almost with no turbulence through bumpy weather. The seats are as narrow as the standard, but the pitch is fine."
Cons: "If you want to watch anything on the screens, you have to pay Direct TV for it."

Pros: "Despite all the security checks, it was easy to board even in group 4. :)"
Cons: "Food was just mediocre. Would be nice to see a menu. They didn't offer slippers and the eye masks for the long flight. Comfort plus seats were spacious not really "comfortable:"

Cons: "The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it"

Cons: "Got delayed big time."

Cons: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."

Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Pros: "Crew was excellent!"

Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."

Pros: "Food and entertainment was good..."
Cons: "Baggage delayed for three days... had a terrible unnecessary painful stay at delhi,india.. claimed for compensation since July 19th, still on pending..."

Pros: "The crew was a little harsh to passengers and rough speaking. 2 of them stood out from the rest."

Cons: "Noisy intrusive kids-clueless parents no help from crew"

Cons: "The entertainment screen did not work, After repeatedly asking for an aisle seat - I was asked to pay $200 for a seat selection."

Pros: "Food was okay, Entertainment available for individual screens was great"
Cons: "Boarding chaotic / slow, should have been cancelled earlier when the flight was 90% not going to take off that day. Accomodations for cancelled flight okay, not anything to talk about. Should have been compensated with more for the cancelled flight since it caused many to miss work the following day. $200 in damages isn't sufficient."

Pros: "The service at the check-in wass awful. The problem with the kiosk machine, I asked for help and they responded rutely. No Customer Service Skills."
Cons: "The crew in the plane was wonderful."

Pros: "Nothing"
Cons: "The upgrade was pointless as it put me next to the Bathroom. Food was inedible. Crew was testy"

Cons: "Crew remained their usual ignorant, uninterested , back-of-the-plane kitty party groupies"

Pros: "Window seat"
Cons: "Same experience on ANOTHER 8 hour flight I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same."

Cons: "My flight last week they had us board and then de plane do to plane maintenance after I traveled litterly all day it added an extra hour. Then this flight Washington connection to Detroit from raleigh the pilot never showed up and extra hour went by, we got a new pilots but, then leading to faulty paperwork that took another hour and thirty minutes after boarding the plan to get sorted. When we got that sorted they then proceeded to tell us that the flight atendent had to leave and we had to wait another 20 min for another atendent to arrive before finally making our way to Detroit. They said to file a complaint and we would be compensated for our wait. Not sure if this is the right spot but I'm giving it a go. Thank you Keith Www.keithschmidt.com"

Pros: "Very professional crew"

Cons: "United sucked on this leg. Flight never should have left Chicago. We were diverted to Oklahoma City, where United abandoned us. System was unresponsive and noone could override the system. Folks at the counter could not cancel the diverted flight, so United was not able to rebook us on other flights. This was at midnight to 2:00 am. I stayed at the airport to catch a 5:00 am flight to Houston, then to Omaha, then had to rent a car to get the rest of the way. United lied to us about what was happening to us several times. Then abandoned us when the pilots timed out."

Pros: "Direct flight Flight take off and landing timing"
Cons: "Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks"

Pros: "That I made it home safe"
Cons: "Tuberlance services late arrival"

Cons: "Weather in Lincoln canceled the flight the night I was supposed to leave so I had to sleep in the airport. With that being said the flight and crew when I finally left to Lincoln were great."

Pros: "Not much"
Cons: "Pay for drink Old farts as crew ..sulky and not helpful"

Cons: "It was a 15.5 hour flight, and food was served 14 hours apart! Could've served the second meal a bit earlier."

Pros: "Plane was filthy & disgusting! I asked the stewardess for a towel to wipe down my table that was covered in sticky gunk, she just handed me a Wet One. Passengers table next to me was the same. My checked was only 3 lb over the 50 lb limit. United actually made me take 3 pairs of dirty jeans out & carry them with me in a Target shopping bag! Ridiculous!"

Pros: "The newer plane with good leg room and the flight attendants were great."
Cons: "Small overhead bins. Had to check my carry-on"

Cons: "Support for all Android platforms needs to be updated."

Pros: "Small plane"

Pros: "iwheelchair and cart to get to my plane because of a knee injuryhad a wheelchair or cart to get me through the airport"

Cons: "Had a passenger next to me who kept trying to elbow me the arm rest when I was sleeping."

Pros: "That I eventually arrived at my destination. The pilot on the Newark to Chicago segment providing entertainment as an apology for the delay of leaving. The television at the gates while waiting for my very late plane in O'Hare."
Cons: "The understaffed check-in at EWR. The late departure from EWR. The missed connection at ORD. The very late departure from ORD. My luggage was sent to the wrong airport."

Pros: "The window seat and being able to sleep a little. Smaller plane but a little more room."
Cons: "The ranch mix isn't exactly a breakfast item but at least they tried to feed us something other than just drinks."

Pros: "Great Dep and Arrival times. Punctuality. In fact flight arrived an hour earlier."
Cons: "In flight service appeared to be just mechanical.."

Pros: "Attendants handled everything well!"

Pros: "Flight itself was fine. Major delay resulted in arriving one day later than planned, additional transportation cost, unplanned, and unplanned parking fees. No travel voucher was offered and when I asked was told it was not possible to issue a travel voucher."

Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"

Cons: "Boarded a full flight without the APU working. It was warm in Denver that evening. It was repaired. I think we could have waited it out in the terminal."

Pros: "I like boarding, crew and the comfort ."

Cons: "They boarded the plane when they knew they had mechanical issues. Passengers then sat on a hot plane at the terminal for almost 2 hours before departing."