I really liked the car it was very nice and very c
Pros: GAGA Kprazeon was very kind and helpful very nice guy.
Cons: They look like they could use some help very busy place.
16 Aug 2016
Pros: We took the car all over Nebraska and Colorado for a family vacation. The service at pick up was great! We did accept roadside assistance, and that was a good thing! We had a flat in the NE sandhills on the way home, and the vehicle was easily and quickly exchanged. Thanks Hertz!!!
17 Aug 2016
Could have been better
Pros: The car and daily rental price I got were fine. Dropoff was a piece of cake.
Cons: Somehow I reserved the car for a different Herz location than the one at the airport. I didn't think to check to make sure the address of the rental place was the same as the airport. They gave me the same daily price but their fees and taxes were higher so I ended up paying more than I had planned for. Checkout was very slow because apparently they have to run a credit check if you try and pay for the car with a debit card and that's what the two people in front of me did.
21 Aug 2017
Cons: The gas tank wasn't full, the window washer fluid was empty, they hadn't completely checked the car in before handing me the keys so I could leave. There was paint missing that I pointed out. Then after they come out to take pictures the rep hands me a customer satisfaction survey to complete an turn into him, about him!
7 Jul 2016
Pros: Convenience and ease of checking in and out.
25 Feb 2017
Cons: I think you should give written information about what to do when you bring back the car, when you pick up the car.
I had to leave the airport to get gas and take the car to a different location than where I picked up my car
21 Jun 2017
Pros: Easy pick-up and drop off, and the clerk even waived most of the under 25 fees. I did purchase the additional insurance since I was switching insurance companies at the time.
Put 1600 miles on the car, no issues, was clean - 10 / 10 - would recommend.
14 Jul 2017
They dont stay open late enough
Cons: flight was delayed and they could not accommodate me after i was told that they would wait for my delayed flight to come in at 11pm, So then he just gave me to avis because they waited for me and stay open later. I will not take Hertz again when i fly.
22 Jul 2017
Pros: In airport desk and pickup, fast, courteous desk service, nice vehicle.
Cons: Nothing, all good.
1 Aug 2017
Pros: No line when I picked up so I got the car quick. It was the car type I asked for, the car was clean and full of fuel.
Pros: ease of picking up car. location. honest and sincere people working there. simple return after hours procedure
28 Aug 2017
tank not full
Cons: While the tank appeared full (just under F), it actually was far less than full. It took a tank to get to our destination and then it took less than 3/4 tank to return. So tank was not full at time of check in. Elevation did not play a roll, since trip out was actually at higher elevation then trip back.
30 Aug 2017
After I made the reservation my car wasn't available
Cons: They didn't have the auto available that I had reserved. It was a let down because I needed the car for transportation because mine was in the repair shop.
11 Oct 2016
Pros: The car was nice and clean I loved,it,very cheap for as far I had to travel it was fantastic
13 Nov 2017
Quality As Well As Friendly Service
Pros: Everything was organized and ready to go and the vehicle was as promised.
Cons: I have nothing to say that was negative.
5 Jan 2017
Poor customer service
Cons: Not responsible and customer-friendly
30 Oct 2017
The Car was in excellent condition
Pros: I like the car because was clean, despite that it's not comfortable, but was reasonable for the amounts spend.
Cons: Was unable to rent the car due to being unaware of 2 hour window to pick up car- the car was rented to someone else when I went to pick it up. I received a call the week prior to confirm the rental- I would have appreciated a heads up or a call to verify my rental before it was given to someone else. Customer should be made aware of this 2 hour rule at time of reservation!