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Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"

Cons: "Food variety"

Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"

Pros: "Good service by crew."
Cons: "Online check in was not working which meant long line to check in at airport."

Pros: "Easy and efficient boarding process, great Tv episodes selection"
Cons: "Staff was slow to remove plates after eating"

Pros: "Food and leg room"

Cons: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"

Pros: "Friendly crew"
Cons: "No alcohol served"

Pros: "Much better than average meals"
Cons: "more cell phone charging stations at the airport"

Pros: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Cons: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"

Cons: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."

Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"

Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."

Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"

Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"

Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."

Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "On time, fairly good food, good entertainment system."
Cons: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Pros: "Business class seats were comfortable."
Cons: "No WiFi, Poor list of shows"

Pros: "Flight was comfortable. Flat bed in business. Crew as such nothing great."

Pros: "All the services plus the entire team"

Pros: "Food, entertainment options, comfortable seats, warm blankets"
Cons: "My volume did not work well on the entertainment system."

Cons: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Pros: "Flight was on time"
Cons: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"

Pros: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Cons: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"

Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."

Pros: "Generally courteous in-flight staff"
Cons: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Pros: "Thanks for good service"
Cons: "Everything was good service food entertainment"

Pros: "Entertainment list were great."

Pros: "Excellent service from the crew. Flight on time."

Pros: "The crew was always present. The food was good too."
Cons: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Pros: "On board crew are excellent."
Cons: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."

Pros: "Very punctual departures and arrival schedules and compliance"
Cons: "Nothing to mention"

Pros: "For the first time, my vegetarian food was pretty good and I didn't have an upset stomach as soon as I landed in India. It was a miracle for me. Thanks, Qatar airways."
Cons: "The seat was uncomfortable as usual, I am in my 60s. But most of my economy seats are somewhat the same, so no difference."

Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."

Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "flat bed business class seats"
Cons: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."

Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"

Pros: "The leg space is what got this flight a 3 star."

Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."

Pros: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Cons: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."

Pros: "Food"
Cons: "No entertainment"

Pros: "The entertainment was great."
Cons: "N/A"

Cons: "No internet"

Pros: "Good service and flight."
Cons: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."

Pros: "Good quality aircrafts"
Cons: "There was no non vegetarian meal available."

Pros: "Aircraft was new and good."
Cons: "Non Vegetarian meal was over by the time the service reached me."

Pros: "Good food and comfortable seats"
Cons: "Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports"

Pros: "All ok"
Cons: "Half an hour delay"

Cons: "Accommodation @ Dubai extra bonus Superb"

Cons: "No delay in boarding"

Pros: "Overall good."

Cons: "There is nothing to improve. I wish other airlines can learn from them."

Pros: "All was good. Check in was smooth"

Pros: "Emirates is always amazing"
Cons: "Business Class, lol."

Cons: "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."

Pros: "Yes all things are good"
Cons: "Very good experience"

Pros: "Was ok"
Cons: "Water bottle to all the passengers."

Pros: "entertainment was great!"
Cons: "Not much to eat for a vegan."

Pros: "Ladies worked hard"
Cons: "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."

Pros: "Cabin crews was a good helper"
Cons: "Food"

Cons: "Shitty boarding like in all India airports"

Pros: "Ice entertainment is great"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Pros: "good flight"
Cons: "Woke me up for breakfast"

Cons: "Seats are less spacious for me since I’m 6 feet tall"

Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"

Pros: "We like everything, was good experience All over"

Cons: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pros: "I've flown on Emirates multiple times now and I have had a great experience each time"

Pros: "Good flight and easy transfer."

Cons: "The seats are cramped and the food is tasteless"

Pros: "Everything"
Cons: "Nothing's"

Cons: "Broke my bags."

Pros: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Cons: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."

Cons: "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."

Pros: "Everything was fabulous.. 10/10"
Cons: "Nothing"

Cons: "not upto the mark."

Pros: "Food nd entertainment"
Cons: "Boarding"

Pros: "The business class seats were on the new Boeing 777 planes were very well equipped with the biggest screens I have ever encountered throughout my many travels. Service provided by cabin crew was great, too."

Pros: "Every thing was ok.but not excellent"
Cons: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."

Cons: "Baggage collection slow still waiting"

Pros: "Very clean and comfortable. Staff very attentive."
Cons: "Many sick passengers on board."

Pros: "All was good"

Cons: "I watched only one movie, but the selection seemed good."

Cons: "Due to visa processing delays I couldn't return back"

Pros: "It was good"

Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Cons: "need more leg room and ability to recline"

Cons: "It seems to me that the flights to India are a little more cramped than the ones from the West to Dubai."

Pros: "Everything was terrible"

Pros: "Live entertainment TV. On time schedule."
Cons: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."

Pros: "Everything"

Pros: "Everything"

Cons: "Not enough blockbuster action movies. I expected you would have the new Jason Borne flick for e.g."

Pros: "Availability of choice of meal (vegan)"
Cons: "Crew behaviour in general"

Pros: "Boarding announcements somewhat vague - not repeated often enough"

Cons: "My baggage didn't arrive although I was having 22 hours stopover in Dubai."

Pros: "Big aircraft made it a smooth flight"

Pros: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Cons: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."

Cons: "Seats not comfortable for long haul, better care"

Pros: "Attention and comfort"

Pros: "Nothing"
Cons: "Food quality, crew attitude, seats and entertainment ."

Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Cons: "Flight delays were unimaginable"

Cons: "Better time management."

Pros: "Good food and crew"
Cons: "Free WiFi"

Pros: "I’m so grateful for all the movies"
Cons: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"

Pros: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Pros: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Cons: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"

Pros: "Every thing is excillent"

Pros: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Cons: "Food has to be better"

Pros: "The entertainment selection was diverse."
Cons: "Seats in economy were too cramped."

Pros: "Good crew unlike previous experience few months ago."
Cons: "Food"

Pros: "Crew members were friendly."
Cons: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Pros: "Treated with kindness and courtesy by ground and cabin staff."

Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"

Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Cons: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Cons: "Same as above"

Pros: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Cons: "Almost nothing"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "check in process, documentation check process and the process in Dammam to collect the baggage"
Cons: "N/A"

Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"

Pros: "Aircraft"
Cons: "Food"

Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Cons: "Lufthansa sharing code with United wasn't pleasant at all."

Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."

Cons: "Flight was an hour and a half late!"

Pros: "The airlines gives the best flights possible."

Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."

Pros: "Great services and very good food."

Pros: "Excellent"

Pros: "Food snacks were awful."

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Cons: "Everything was good"

Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

Pros: "On time."
Cons: "changing seat assignment"

Cons: "Leg space is tight"

Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."

Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."

Cons: "Still don’t have my luggage yet"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "The friendliness of the crew"

Cons: "Entertainment"

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "All good"

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "I slept pretty much the whole time"

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "Didn’t happen."

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Cons: "We did not get two of baggage at the destination."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "Very friendly service!"

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "Dutch sub titels would be nice."

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "quick and relaxed"

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."

Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Pros: "Quick and efficient flight. Crew very organized. Great language skills"

Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"

Pros: "The crew"
Cons: "The food"

Pros: "Best Airline and services"
Cons: "Best Airline and services"

Pros: "NOTHING"
Cons: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"

Pros: "Staff were very friendly apart from the check in guy (Saudi) I assume. Food was okish, Seating was average."
Cons: "Plane had an awful smell upon entry. This was on both legs of the journey."

Pros: "In row 27 window seat. Had a great view of the Maldives."
Cons: "The entertainment."

Cons: "Free internet"

Cons: "The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment"

Pros: "Everything was great!"

Pros: "Crew was great. Lots of leg room"
Cons: "Many screens weren't working properly"

Pros: "They loose my luggage"
Cons: "They loose my luggage"

Cons: "The airplane is old!"

Pros: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Cons: "Need more movie options. Presently 95% movies are one or more year old."

Pros: "Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful."
Cons: "Seat was crazy small! Couldn't even cross my legs."

Cons: "Nothing"

Pros: "overall"
Cons: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pros: "The crew were lovely. Great service from crew and good food."
Cons: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."

Cons: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"

Pros: "Uniform of the crew is nice."
Cons: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"

Pros: "Really good food the and crew on the plane was nice."
Cons: "In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing."

Cons: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."

Pros: "Nothing"
Cons: "The service. The worst I have seen."

Pros: "Flight was delayed for 2 hours"
Cons: "Flight was delayed for 2 hours."

Pros: "food"
Cons: "excpt food anything not good and baggage checker give trouble alot"

Cons: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Cons: "Felt like a second class train travel."

Pros: "Timeliness"
Cons: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"

Cons: "Extremely small space, knees against seat in front, I am only 6 ft tall."

Pros: "Luggage ready as soon as through Immigration in Sri Lanka"
Cons: "Food was gritty and cold. Did not eat."

Cons: "The connecting flight (at Colombo) was delayed for more than 5 hrs and there was no communication of whatsoever. There were barely any Srilankan airline personnel at the terminal/information desk to help assist or inform passengers. No acknowledgement of the discomfort caused to passengers."

Pros: "Besides the outstanding food and service, the jet was a brand new A330. Of course, the jet pales in comparison to Boeing 787 in its design and comfort."
Cons: "The passengers were ill-mannered."

Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Cons: "Nothing"

Pros: "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Cons: "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."

Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."

Pros: "Flight attendants are very sweet oriented. Food was not good. Seat was very unconfortable. No shocks were provided though it was a red eye flight. Ground staff were terrible."
Cons: "Unhelpful ground staff. Seat was uncomfortable. Food and drinks were substandard. Bathrooms toiletries were not good. .No proper management of the flight."

Pros: "Kayak services very good"
Cons: "Kayak services very good"

Pros: "1st time on Srilankan, it was good. Would fly again"

Pros: "The staff were nice."
Cons: "Everything except the staff"

Pros: "Being a QR Gold member and one world airline I opt UL for few travels by which i can get additional miles and travel in business with less money compared to QR. The service is good and the flights are always in time and well clean. There ia flat seats between Doha to Colombo and from there to Kerala is normal flight but its fine. Business class lounge in Colombo is good with free feet and head massage. When there is a five hour plus transit, free hotel is provided by UL. Overall i like their flights and service and food."
Cons: "Nothing as such"

Pros: "Normally business class people can board any time. No with this airlines."
Cons: "We made it through the mad house of security only to find our gate wasn't open and were escorted back out Then had to go through security again when the gate was open. It's not like we lied and the boarding pass we were showing clearly said the flight we were going on. No lines just a uncontrolled mob of people going through security."

Pros: "Wonderful services"

Pros: "Good crew"
Cons: "Old plane"

Pros: "The staff, the entertainment, the food!!!!"

Pros: "The flight attendants were excellent. Very attentive."
Cons: "Older Airbus A320, okay comfort in Business Class seating. Entertainment was on a portable tablet. Food was fair. Nothing to write home about."

Pros: "The food, the entertainment system and the seat"

Pros: "Check-in was smooth. No preference to Oneworld traveller. Quick meals."
Cons: "Offered warm water in hot weather. No entertainment Unable to check-in online."

Pros: "Everything is ok. I am happy."

Pros: "With airlines like Frontier & United in the U.S. providing such dismal service (in every aspect) it was truly a refreshing change! Took me back to the days when flying was luxury."

Pros: "the ladies were beautiful in their saris, flight left on time, boarding was easy, lunch was decent and price was good. would fly again!"

Pros: "The flight landed safely is by far the most that I liked. The service was okay."
Cons: "I paid for business class and it sucked. The seats would not recline enough for comfort and the entertainment had to be held in my hand. Totally unsat for the price that I paid for that business class seat."

Pros: "Cleanliness in cabin was very poor and food quality was extremely poor."
Cons: "Cleanliness in cabin was very poor and food quality was extremely poor."