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Pros: Everything

Cons: Nothing

Pros: Just on time flight, good service from crew on board.

Cons: They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability.

Cons: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

Cons: Flight was delayed and the airline lost my bag

Pros: Crew was mostly attentive and helpful.

Cons: Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front.

Pros: Yeah Ok...average

Cons: More movie options

Pros:

Cons: The entertainment is missing

Pros: Service

Pros: Crew was helpful, food was good

Cons: Seating could have been better

Cons: No complaints. Good vegan food.

Cons: Punctuality

Cons: Lufthansa lost my luggage. Still waiting in my hotel.

Cons: Poor desk service Food at breakfast A joke

Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Pros: The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good.

Cons: It’s a small thing, but it’d be nice to have more variety of movies to choose from.

Pros: .

Pros: Crew member rakhi had a smile on her face and was very polite. Thank you

Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.

Pros: Nothing

Cons: Zero

Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.

Pros: Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off.

Cons: The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation

Cons: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Pros: the food was delicious and the flight was smooth, the crew was friendly

Cons: navigation for the tv was extremely difficult.

Pros: i liked everything besides what i wrote ///

Cons: 1if my screan worked 2 i asked them to find me one that works said yes thou never returned

Cons: ח

Cons: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Pros: The staff is horrible, rude and treats clients in a condescending manner and unfairly. Their policies change every two seconds.

Cons: Shutting down this airline

Pros: Everything

Cons: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it

Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.

Pros: Food

Cons: Food

Cons: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

Pros: Everything

Cons: Nothing

Pros: The crew was only fine

Cons: Crew not that good seats it's really uncomfartable

Pros: The flight was smooth, the service was friendly, and the food with plentiful.

Cons: Too much activity in the cabin during the flight.

Cons: Need more leg room!!! Larger meals needed.

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Pros: The crew was very nice

Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Pros: Was a short flight and was on time

Cons: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Pros: Exelent landing!

Cons: Food

Cons: Everything was on time

Pros: Flight was on time.

Pros: Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!

Pros: Love that meals are part of the flight. Excellent meals, great service.

Cons: Boarding announcements hard to hear in gate area at Gatwick.

Pros: The seat was more comfortable and more leg room than Norwegian

Pros: Nothing

Cons: The plane, the arrival time and the service

Pros: Fast flight and smooth, little turbulence.

Cons: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Pros: good landing on windy day

Cons: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.

Pros: the crew was very welcoming and always wanted to help.

Cons: my luggage didn't arrive