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Pros: Crew was ok.

Cons: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Pros: Crew

Cons: Entertainment and comfort

Pros: I liked everything except the fact that it was extremely stuffy on the board already, impossible to breath

Cons: When I tried to perform the online checkout procedure (as i did during the out going to Kiev and Krakow) for the return trip, I received a message that Check out procedure could not be completed do to issues with the country of destination (Unfortunately I didn't do a print screen on my mobile).

Pros: Crew was awesome.

Cons: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Pros: Seat recliner farther than other airlines I have flown with. Flight was on time and even a bit early!

Pros: I was able to move to a better seat with extra leg room.

Cons: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Pros: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Pros: Crew did their job that’s all. Not very friendly.

Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.

Cons: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Pros: All crews are kind, friendly and excellent services, the handling of missed flight is good.

Cons: The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect ..

Cons: They broke my guitar

Pros: I liked everything except the fact that it was extremely stuffy on the board already, impossible to breath

Cons: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody

Pros: Crew

Cons: Entertainment and comfort

Pros: Everything on time and well organized.

Cons: On-flight entertainment or wi-fi (even paid one) would certainly help

Pros: Crew was excellent

Cons: Ear buds have very mediocre sound quality. None of our checked bags made it.

Pros: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Pros: Did not provide special ordered meal, leaving nothing to eat

Cons: Unapologetic staff, no care for customer service

Pros: Customer service as usual very poor.

Cons: Sometimes smile at least and pay attention to passengers.