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Cons: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed

Pros: The baggage reclaim was the fastest I've ever had in all my years of flying.

Cons: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.

Cons: Unfortunately, due to queue for anti-icing we were delayed.

Pros: the food was delicious and the flight was smooth, the crew was friendly

Cons: navigation for the tv was extremely difficult.

Pros: the crew was very welcoming and always wanted to help.

Cons: my luggage didn't arrive

Pros: Everything

Cons: Nothing

Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Pros: Fantastic customer service!

Pros: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Pros: The free drinks.

Cons: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Pros: Great flight attendants.

Cons: Same reason as above.

Cons: Food is bad

Pros: Spacious seating available/ snack/staff

Cons: No entainment

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Pros: Smooth service

Cons: The dessert. Change it from always service mousse

Pros: Food was better

Cons: Seating was not tight

Cons: A very good entertainment and comfortable space between the seat

Cons: Every thing was good

Cons: I’m 6’ tall, and the seats were too short to be comfortable.

Pros: Crisp boarding

Cons: The legroom is appalling!

Cons: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient. I met the crew at the immigration and they walked away.

Pros: It was a typical economy flight.

Cons: Entertainment choices were limited and the system difficult to use. The food was pretty awful, even for an economy flight.

Pros: There was room available.

Cons: This was not business class!

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Pros: everything

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Cons: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Cons: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed

Pros: The price what good, and 2 free checked bags.

Cons: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet

Pros: Great flight attendants.

Pros: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Cons: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Pros: On time

Cons: Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections

Pros: Excellence view of London performered by the pilot. Very please with that.

Cons: All good except for the seat, let my neck with a bit of pain.

Pros: the food was delicious and the flight was smooth, the crew was friendly

Cons: navigation for the tv was extremely difficult.

Pros: Everything nothing

Cons: Nothing

Cons: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.

Pros: Everything

Cons: Nothing

Pros: good landing on windy day

Cons: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Pros: the food was delicious and the flight was smooth, the crew was friendly

Cons: navigation for the tv was extremely difficult.

Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.

Pros:

Cons: Cramped cabin

Pros: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey

Pros: Excellence view of London performered by the pilot. Very please with that.

Cons: All good except for the seat, let my neck with a bit of pain.

Pros: Fantastic customer service!

Pros: The free drinks.

Cons: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Cons: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Pros: The price what good, and 2 free checked bags.

Cons: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet