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Pros: Basic no frills airline. Good baggage allowance

Cons: Very poor website

Cons: There was the least amount of legroom I've ever seen on any other airline, my legs were digging into the seat in front of my when I was sitting perfectly upright. They also didn't serve even water.

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Pros: It was awesome, everything was great....

Pros: Overall flight was good. The pilots seemed young but landed the plane so smoothly I didn’t even feel us touching down. Seats were a bit small but as this was a rather empty flight, I ended up finding a whole row to myself at the rear of the airplane and slept through the whole flight. Flight attendant seemed nice. Boarding in DMK was terrible though. As they had a single janitor cleaning the giant waiting hall, all the passengers had to wait for hours outside with no chairs. It was chaos getting in.

Cons: -Boarding process (prepare to feel likes herded cows) -narrow seats (it’s what canned sardines feel like)

Cons: Airline provided no water on a 5 hour flight and wouldn't accept credit card or dollars, only baht. Since I was leaving Thailand I had none so the told me to drink from the sink by the toilet that said "do not drink."

Pros: Plane was 1h late to take off but on time at landing

Cons: No power plug, no English magazine, no phone allowed (even in flight mode) for a 4 hours flight. So “entertainment” deserves 2 star only. As a couple travelling together, we were not seated together, which is very annoying (that was the case for other passengers too) even though a lot of single seats were empty in the plane (crew refused to let us swap places). That’s a 2 star for the crew. Food and beverage is pay only, and was real bad, that is the 1 star for food.

Pros: Ok

Cons: 25 min delay departure.

Pros: Good food, fast service, I suppose it was okay for a low priced carrier.

Cons: No frills airline and a broken seat. Flight attendants were rude.

Pros: Seats are very comfortable, speedy boarding and in flight service very quick

Cons: Ran out of wine!

Pros: FOLKS PURCHASE EXCESS BAGGAGE WITH EXCESS WEIGHT ONLINE WHILE PURCHASING YOUR TICKETS IN ADVANCE, THEY WARN YOU TOO AS YOU PURCHASE YOUR TICKETS...other than that everything was so quick it didn't feel like the flight ever happened seriously

Cons: Other than my baggage costing almost as much as my flight (which was inexpensive to begin with) what i didn't like has nothing to do with airport, airline or the country because there are always a few obnoxious tourists whom just seem not to know how to behave...

Pros: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Cons: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Cons: We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late.

Cons: It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before.

Pros: Very efficient check-in

Cons: Very cramped leg room

Pros: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Cons: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Pros: Seats are very comfortable, speedy boarding and in flight service very quick

Cons: Ran out of wine!

Pros: Plane was 1h late to take off but on time at landing

Cons: No power plug, no English magazine, no phone allowed (even in flight mode) for a 4 hours flight. So “entertainment” deserves 2 star only. As a couple travelling together, we were not seated together, which is very annoying (that was the case for other passengers too) even though a lot of single seats were empty in the plane (crew refused to let us swap places). That’s a 2 star for the crew. Food and beverage is pay only, and was real bad, that is the 1 star for food.

Pros: Very good cabin crew

Pros: Indigo flight time to time சூப்பரா இருக்கு

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Cons: My son unable to use ticket I prepaid for him on my card. They wanted physical card which I have in usa not in India with my son

Pros: I don't remember ordering food, but I got some and it was okay. Knowing AirAsia, I'd better check my card statement.

Cons: Why give out three or four zones for boarding but only use zone 1, then anything goes afterwards?

Pros: Plane was 1h late to take off but on time at landing

Cons: No power plug, no English magazine, no phone allowed (even in flight mode) for a 4 hours flight. So “entertainment” deserves 2 star only. As a couple travelling together, we were not seated together, which is very annoying (that was the case for other passengers too) even though a lot of single seats were empty in the plane (crew refused to let us swap places). That’s a 2 star for the crew. Food and beverage is pay only, and was real bad, that is the 1 star for food.

Pros: Good safe flight. Did not have any food and no entertainment. Fine for 1 hour.

Pros: Good food, fast service, I suppose it was okay for a low priced carrier.

Cons: No frills airline and a broken seat. Flight attendants were rude.

Pros: Efficient check-in and boarding.

Cons: Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item.

Cons: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Cons: Flight delayed and no info

Pros: Well managed. The crew always had a smile on them and seems to be very helpful.

Cons: The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of.

Pros: Crisp boarding

Cons: The legroom is appalling!

Cons: I’m 6’ tall, and the seats were too short to be comfortable.

Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS

Pros: I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.

Cons: New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.

Cons: Leg room was poor. All the aisle and window seats were being sold at extra rates. Entertainment system was pre-historic with very limited choices. Food was bland and nothing appealing. The staff, for most part was invisible. They appeared during the serving of the meals and then vanished.

Pros: Timely take off and landing

Cons: Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding

Cons: We didn’t got flt pnr & was unable to travel...ticket booked couldn’t be localetd by Air India & it’s fake site & there is no reply We r going for police complaint against ur website & sasta ticket...thru whom ticket is booked

Pros: Helpful staff

Pros: The flight was cheap.

Cons: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.

Cons: Very little leg room, no complimentary water or snack.

Pros: It was awesome, everything was great....

Cons: I was in line for the flight and they closed the gate without notifying me

Cons: We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late.

Pros: Uniforms are nice

Cons: All food was for sale not included. Good it was not more than a four hour flight and I happened to have kept some thai money since it was a flight out of thailand. Also, this was our connecting flight - one in the middle of three flights going back to LA. For some reason, the gate attendant decided to have issues with my wife's passport, ticket, and greencard. All were valid. We bought the tickets and were in the middle of the flight, so it was late for any questions..... Took them awhile to determine that the greencard was really none of their business since we were flying through china and into the US on another airline. Luckily we were able to get on the plane before it left. Seems like the gate agents need better training on this.

Pros: FOLKS PURCHASE EXCESS BAGGAGE WITH EXCESS WEIGHT ONLINE WHILE PURCHASING YOUR TICKETS IN ADVANCE, THEY WARN YOU TOO AS YOU PURCHASE YOUR TICKETS...other than that everything was so quick it didn't feel like the flight ever happened seriously

Cons: Other than my baggage costing almost as much as my flight (which was inexpensive to begin with) what i didn't like has nothing to do with airport, airline or the country because there are always a few obnoxious tourists whom just seem not to know how to behave...

Pros: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Cons: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Pros: Very good cabin crew

Pros: Worst service

Cons: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Cons: Flight delayed and no info

Pros: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Cons: The crew, Cleanliness

Pros: The crew were friendly and the flight was smooth.

Cons: The seats were small, I couldn't find a way to sit comfortably. I think they might have been better than other budget carriers, but still too small for a 180cm person. They were missing some food items, disappointingly.

Pros: Overall flight was good. The pilots seemed young but landed the plane so smoothly I didn’t even feel us touching down. Seats were a bit small but as this was a rather empty flight, I ended up finding a whole row to myself at the rear of the airplane and slept through the whole flight. Flight attendant seemed nice. Boarding in DMK was terrible though. As they had a single janitor cleaning the giant waiting hall, all the passengers had to wait for hours outside with no chairs. It was chaos getting in.

Cons: -Boarding process (prepare to feel likes herded cows) -narrow seats (it’s what canned sardines feel like)