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Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Pros: The crew was great and friendly

Cons: How can you ran out of wine on a flight

Pros: Food & entertainment system

Cons: Tight seats

Pros: it good but the food should be better

Cons: don’t know

Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Cons: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Overall a nice and good flight

Cons: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Nothing

Cons: Time schedule Better customer services

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: Very friendly crew, very clean cabin, very comfortable seats

Pros: Nice crew

Cons: More comfortable seats

Pros: quality of plane

Cons: check in takes 30 minutes since my visa was in old passport

Pros: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Cons: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Cons: Very nice crew and great food

Pros: Comfort

Cons: Wifi on klm

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Nothing, they cancelled the Trip/Flights

Cons: A pandemic not to occur and cause cancellation of this trip. Planned for over 6 months, cancelled.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Very nice airplane and pleasant crew

Pros: Muslim food

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: The crew was amazing

Cons: The WiFi

Cons: Better boarding and entertainment

Pros: quality of plane

Cons: check in takes 30 minutes since my visa was in old passport

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Pros: The crew was great and friendly

Cons: How can you ran out of wine on a flight

Pros: It was crew amazing

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Cons: Staff was very friendly, courteous and helpful.

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.