Due to delayed flight we missed our connection flight to Amsterdam. Though Emirates have rebooked in next day's morning flight, to get the hotel voucher etc could have been improved. We have waited for nearly 2 hours to get the hotel arrangements. Even some Emirates officials were asking why hotel voucher was not provided at the embarking point. However the hotel and food was excellent.Due to lot of flight disruptions huge crowds were present in front of Dubai connect as everybody was asked to contact Dubai connect office. Some better arrangments are to be thought of
Old flight not worth in economy. Even food was terrible
It took almost 4 hours to collect the luggage from the belt in Lagos. Really pathetic. Flight attendents from Dubai to Lagos were very busy and were not responding at all.
Worst kayak is worst ill never ever use kayak ever again !!
It went well except at delhi airport they told me that my flight is canceled and only after talking to manager they were able to find seats for me and my wife
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Food was great. More vegetarian options on menu would be great!
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
I would have liked less packaged snacky stuff, more fruit. The crew was great.
First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.
The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.
Seats were very comfortable and the staff too was very friendly.
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
It was great! Kept the time. Provided what was promised
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
I booked and paid for a Business Class seat for myself and my wife. 4 hours before the flight i get a call saying the plane they sent doesn't have the correct layout to accommodate all the business class seats they sold me 3 months earlier at a premium of $1500 a ticket. So they have to bump me from Business to Economy and will give me a $400 credit (total of $800 for both seats) that I could turn in at Abu Dahbi for $400 in US cash. They then promised a row that we could have to ourselves and the arm rests would go up so we could spread out for each of us. My wife was taken care of but I was put in the exit row with the flight attendents set as part of the three...and the arm rest did not go up. When we got to Abu Dahbi, they would not exchange our credit for cash as promised. Very disappointed they took my money 3 months ago and refused to reimburse for the change in seats or follow the promises made.
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
The Senior Flight attendant was just amazing on our Flight GF 284 on 30/11/25. She was so attentive, helpful and caring not just to us but to all in our cabin.
Loading was on time and quick Not very many people
They flight was without ait conetion weather was very hot
From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.
Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
They did not serve my special meal request after departure of airplane
Lufthansa was horrible for disabled folks. My wife had hell of a time making it to the flight in Frankfurt. The airlines is not at all caring to the disabled. If that were in USA I would have sued the airline for not meeting the disability Act clause. No way we are going to go in Lufthansa again. Hari S Doss
My husband had a surgery sometime ago but had to stand for more than 2 hrs in the line just to check in, drop baggage and pay for excess. The staff is toooo slow leading to long ques. This made our journey very stressful to begin with. Had to literally run at the airport through the security check and to the gate in spite of reaching 3 hrs before the flight. it was almost time to board by the time we finished checking in our bags
Not good due to rebooking automatically to a connection flight having very long duration due to 1st flight delays. Also seat booking originally paid by us and while rebooking time every family member was given different seats.
Flight was cancelled due to maintenance issues. It was a nightmare to get an alternate flight back home.
I ordered Hindu meal and expecting a vegetarian food. Instead I got Chicken. Also entertainment system was so bad and slow I was never able to use it
I liked crew, always smiling and provided the best services.
Layover time was not sufficient as the gate was too far, I had to literally run and was out of my breath. This was main drawback. The crew was wonderful and so is their service. I loved interacting with them.
They didn’t have my special meal I requested. It seemed like they just put a sticker on a veg meal for me. I had a little bit of it but it didn’t taste good and I got sick from eating it by the time I boarded my Frankfurt to NY flight
From HYD to FRA - plane (787-9) seating in economy was so terribly cramped. There were tons of empty seats but we were ordered (by Lufthansa's crew) that we cannot change seats even after we reached cruising altitude, ostensibly because of "safety reasons". So what could've been a nicer experience was totally soured. Food was good. Flight was punctual. From FRA to LHR - for some strange reason ("totally full flight") they asked us to check in our cabin bag! We told them that there were medicines and delicate items inside al we'd like to keep it with us in the cabin. Then they VERY rudely *ordered* is to unload our delicate items and meds and the. Check in the bag. We complied. On the way into the plane we saw many others (whites, of course!) rolling in similar bags happily into the plane. This, this leg of the trip was completely ruined for us by Lufthansa's crew. Bottom line: I am never traveling Lufthansa again!
When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!
I appreciated a meal on the shorter flight. It was slightly delayed with no announcement but I was able to determine what was happening.
I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however
Really old air craft, broken seats and tray tables. Entertainment screens don’t work. Charging ports didn’t work.
Poor, pilot flew as if he was in hurry and had to coverup for wasted time
seats were not comfortable, entertainment was not working and food could be much better, given the airline calls itself full service and india's flag carrier.
The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.
Crew was polite. Ground crew was prompt in informing about the flight delay. Boarding process was ok. There was no entertainment on the flight. Blankets were not available for an overnight flight. It was very cold & blanket was given upon request. Food was average. It would have been better to serve breakfast instead of a late night dinner as people like to sleep & serving breakfast before disembarking in the morning at Singapore would have been much appreciated. Seats were ok. Plane was old.
Terrible airline... Originally, the flight was canceled and didn't receive a notification, had to learn from their twitter account... Rebooking was a huge pain... Every other airline like American and United did eventually fly a day later... The flight had a layover, no other airline needed one... India is such a weak nation globally, this airline has no leverage to negotiate good airspace... Flight left late, again no notifications as to why at the airport. On the plane, wifi is spotty, chargers don't work... The only saving grace used to be good food. Even that has gone down the drain. Just the worst!
The web check in doesn’t work. Had to wait 10 minutes on the counter for them to figure out boarding. I understand AI Express doesn’t have a practice to offer food to everyone in the business class. The flight attendant asks for name (not sure why she doesn’t know it especially with only 8 passengers in the business class) to figure out whether or not they should serve food. KAYAK should sell AI Express tickets separately, not as part of AI. Neither the experience close to AI, the Maharaja points also don’t get awarded despite Express being part of AI.
