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Pros: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.

Cons: They airline could let us board our flight.

Pros: Crew was ok.

Cons: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Cons: they charged  me €102 for my carry on? This all what I carry !! I should have  0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled  3 trip with the same bag with your Airline  *(canada to Kiev  . Kiev to Cyprus  . Cyprus to kiev ) No one charged  me or give me any complain  Is that new way to get money  from your costumers???? And that's in the gate after I checked in and

Cons: I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice .

Pros: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Cons: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Pros: We have been upgraded to business class, so that was really great experience

Cons: Nothing here.

Cons: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.

Pros: Short flight

Cons: Being on time

Pros: Everything

Pros: Amazing crew. Great food

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Cons: The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off.

Pros: Nothing

Cons: The while tip was so bad

Pros: Service with a smile and a more humane approach would be good

Cons: Same hygiene and quality standards across flight on all sectors

Pros: New Muscat terminal is lovely. service very attentive and food v. Nice.

Pros: The crew.

Cons: The time between flights.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: The plane is so old..,

Pros: Loved all of it. Zero complaints

Cons: No comment

Pros: Entertainment

Cons: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Cons: Asked for water 2 x with none ever brought

Pros: Nice flight and Comfortable

Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Pros: That it was a direct flight

Cons: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality

Pros: The seats were comfortable and spacious

Cons: The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off.

Pros: On time departure. Nice lounge

Pros: Nothing

Cons: The while tip was so bad

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Cons: Asked for water 2 x with none ever brought