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Pros: Crew Entertainment

Cons: Complement snacks

Pros: Crew was attentive and accommodating.

Cons: Gates switched 3 times and all bags had to be checked because of a small aging plane.

Cons: Food, at least for first class.

Pros: Service was fast

Cons: Better seats

Pros: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Cons: Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience.

Pros: On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!

Cons: No improvement needed!

Pros: The crew was very professional and friendly

Cons: Well for the most part it was my first experience so it was good, thank you.

Pros: It was on time

Cons: For Air Canada to go bankrupt.

Cons: Make sits more comfortable, they are terribly uncomfortable for such a long flight at night.

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Cons: Better seats.

Pros: Pilot announcements were very clear

Cons: Too many oversized cabin bags

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: Nothing

Cons: Everything

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Cons: Better seats.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!