The queue for checking for economy passengers was enormous! Only one desk open for economy faith s queue a mile long, whilst business and first class desks empty and unemployed. Will seriously consider changing to another next trip. Disappointed customer.
They should resume the fast track for business / first class passengers
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
I would never have been able to make the transfer in time without asking for a wheelchair
It was great, a little more leg room would have been better particularly since we were in premium economy
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
The plane seemed pretty old and the food was not good
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Had to cancel flight due to strike. Hope things will be better next August when we will rebook. Very disappointing as it was our 50th wedding anniversary celebration l!
I’ve wasted 7 hours of my time because of the delayed. ;(
The crew were fabulous. The flight was bumpy and I always like the captain to tell me what that is about or my imagination gets carries away.
Overall great. The crews were lovely. The seats are awful. I always emerge with a back ache.
I liked the behaviour of the crew members.The flight was good.
Would like whole can of pop for 2. Treats were not great . The garlic pretzels were terrible for someone who can't eat garlic. Passenger was 84.
I had boarding pass on my phone. Husband and I were seated together. Agent printed out boarding passes and we were separated for the flight
I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.
Seats horribly uncomfortable. Air nozzles didn't work so very overheated.
Every person and every experience with Air Canada was excellent. All customer service was outstanding and done pleasantly. The notifications through their App were timely and informative. This airline shines. All other airlines should take training from them.
