Generally okay. Disappointing compared to some of their competitors. My seat hadn’t been cleaned properly which was upsetting
My experience with IndiGo was terrible. I had tried to check in online. I could do the DEL to LHR and from LHR to JFK. However, I was unable to check in for the CCU to DEL flight. There was no explanation of why I could not do so. After 2.5 hours of being shuffled from one place to another, I found out that because I was on a codeshare flight, I had to get my boarding pass at the airport. For 2.5 hours, no one was able to explain this to me.
Even in business class, no 2 members of our family including kids were able to sit together. I booked the tickets months in advance. The all my luggage was left in London and arrived 2 days later. It took hours to report the missing luggage at the airport and 3-4 hours to recover one of the bags from the airport with mind bending amount of paperwork. Worst experience ever, I would seriously reconsider traveling by British Airways again.
I have noticed that the airlines, including this flight, pretend there is going to be turbulence, announce such, and say they can’t do beverage service. There is no turbulence and the seat belt light goes off 10 minutes before they ask for tray tables up and seat belts back on. They are just trying to spend less money and it’s quite transparent
I enjoyed the flight. I did find it strange that when I arrived at my seat although I had paid for a window seat that I was assigned a middle seat. Thankfully I was between a couple and they wanted to sit together. Please do a better job with this BA!
Flight was fine, food much better than anticipated, and flight attendants were helpful and friendly!
The lack of organization at the boarding gate was shocking. It was impossible to determine where the line was and it was hard to understand the announcements. It was so confusing that my wife wanted to get on the wrong flight. I am also annoyed that BA is adopting the sleazy policies that the budget airlines invented of charging extra for even the first checked bag or choosing your seat.
My flight was cancelled and I was rebooked onto 2 flights on American Airlines: one from Heathrow to Charlotte and then one from Charlotte to Tampa.
My flight out of Miami was delayed by 2 hours which meant I had to quickly make other arrangements for pick-up in Glasgow. A $9 voucher for food was issued. That’s not much of a gesture in my opinion.
We were never contacted that our flight from Glasgow to London was delayed. Got to airport six hours early to find that we were going to miss our connecting flight to BWI. Our flight is scheduled for two days later and they only gave us a voucher for one night hotel. E we’re delayed on the front end too and had to fly to Edinburgh instead of Glasgow arriving six hours and taking a $200 cab!
