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Cons: Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats

Pros: Friendly crew

Cons: Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised

Pros: boarding was fast ... seating was nice .. service was good

Cons: Flight was delayed by more than an hour... no facilities at the airport

Pros: Nothing

Cons: Discomfort No food/water No entertainment Very very bad seats Only 2 toilets

Pros: The crew was friendly and professional.

Cons: The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again.

Cons: The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :(

Cons: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.

Cons: Delayed.

Cons: Worst crew. Very arrogant

Cons: No entertainment very bad seats no blanket when asked for

Cons: 45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing.

Pros: we lost our bags

Cons: we lost our bags

Pros: Crew was courteous, seat not so comfortable

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Cons: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Cons: They bumped me and put me on a later flight. Yikes

Pros: The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly

Cons: Liars

Cons: poor communication of delay as well as estimation of delay.

Pros: I cancelled my flight because of delay and waiting for my refubd

Cons: Go air has no communication, no sense of responsibility giving different stories.

Pros: Nothing

Cons: I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight

Pros: On time service and often friendly staff, particularly in airport at checkin.

Cons: I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal.

Pros: Seats were ok. 300 one is too much to buy seat.

Pros: Nothing

Cons: Being late. Disorganized boarding.

Cons: The flight landed 2 hours later

Pros: Good

Cons: Enjoy

Pros: Flight wasn't full and overall service was excellent.

Pros: . Cabin crew were excellent.

Cons: I had priority check-in with my ticket only to be told there is no priority check-in desk available

Cons: When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!

Pros: Their aircraft are brand new and ground staffs are cooperative.

Cons: GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight.

Pros: Trip was smooth.

Cons: No problems whatsoever.

Cons: poor communication of delay as well as estimation of delay.

Cons: Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight

Pros: Efficient and orderly.

Cons: Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided.

Cons: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.

Pros: Nothing much - just value for money.

Cons: Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!

Pros: Good flight

Cons: Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans.

Pros: Nothing

Cons: Being late. Disorganized boarding.

Cons: Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!

Pros: All good

Cons: Nothing

Pros: The best thing about this airline was getting off it at the destination

Cons: Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks

Pros: Friendly but brisk crew on time arrival in Malé

Cons: Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,

Pros: Direct flight to Delhi

Cons: Flight crew was almost rude. No communication from the flight deck to the passengers

Pros: Comfort, cleanliness ,check in.

Cons: I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata.

Pros: On time service and often friendly staff, particularly in airport at checkin.

Cons: I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal.

Cons: Delay in boarding and flight

Cons: Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans.

Pros: Very customer like

Cons: Poor customer service

Pros: Punctuality

Cons: Nothing as such

Pros: I cancelled my flight because of delay and waiting for my refubd

Cons: Go air has no communication, no sense of responsibility giving different stories.

Pros: Boarding process

Cons: Comfortable chairs.

Pros: boarding was fast ... seating was nice .. service was good

Cons: Flight was delayed by more than an hour... no facilities at the airport

Cons: Reclining seats not working

Pros: Crew seemed nice and helpful

Cons: Seats were slightly broken, flight should be on time

Pros: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.

Pros: Flight wasn't full and overall service was excellent.

Pros: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.

Cons: No Entertainment very noisy plane ..didn’t give a blanket also

Pros: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.

Cons: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.

Pros: Except that it was a cheap flight, I cannot say if I liked anything.

Cons: Seats are very uncomfortable and small. Food is not good at all.

Pros: Trip was smooth.

Cons: No problems whatsoever.

Pros: Crew was amazing

Cons: More options of food not the ready to eat ones

Pros: I cancelled my flight because of delay and waiting for my refubd

Cons: Go air has no communication, no sense of responsibility giving different stories.

Pros: Flight on time and services

Cons: If we have usb charging option that cab be added advantage

Pros: Seat is as good as a concrete slab of a park bench.

Cons: Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story.

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: Punctuality, and cleanliness.

Cons: No comments.

Pros: On time schedule

Cons: Delay in boarding and flight

Cons: Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!

Pros: Their aircraft are brand new and ground staffs are cooperative.

Cons: GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight.

Pros: Flight was on time and with little hassle once in the air. Crew was polished and professional,

Cons: Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out.

Cons: Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers.

Pros: Comfort, cleanliness ,check in.

Cons: I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata.

Pros: Flight was good

Cons: Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight.

Pros: Good flight