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On arrival they used the bus even though many aerobridges were empty , and so took 18 minutes after landing . Also the entertainment does not work for Windows Phones don't

Staff was very polite and helpful.

This airline never leaves on time and they are excellent with excuses. They combine multiple flights to avoid empty flights since they are up for sale and the only way the partner airline will buy them if the numbers deliver as promised. So good luck if you book them. THEY ARE ALWAYS LATE AND IF YOU THERE FOR BUSINESS AND TIME IS IMPORTANT. DO NOT FLY THEM. USE INDIGO BEST ON TIME

Nothing to like airline is old and slow.

Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.

Was excellent

Crew

Plane needs better cleaning to minimize smell

Toilets cleanliness

Nothing much really other then the fact it was a direct flight

Everything, dirty plane, horrible food, smells, dirty bathrooms and so on....

Outside of the delay, things were very professional

Delayed as the inbound was late. I wish they announced and kept the passengers up to date.

We arrived on time.

The plane was old...

The flight was late. I'd have missed my connecting flight from Delhi to the UK and, therefore, hired an expensive taxi to take me to Delhi. Spicejet could not change my flight to another airline nor issue a refund. They promised a small refund but that hasn't come through.

It was shocking for me too wait for my luggage for 1hr. Why? I travel every day, If i spent time in collecting luggage then it is wastage of my time and my day.

Seats are very nice.

Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements.

The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls.

Punctually

No leg room

Punctually

No leg room

Leg space is good. Food is good. Cabin crew is top notch.

Flight was delayed by 20 mins

Staff on board are excellent! WAY better service than US carriers.

Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.

We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.

It wasn't efficient. Slow to check in

Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well

the crew is very good and nice

no enterainment

Nothing,you may better close this Flt.

Every thing

Was excellent

Staff

Route map, entertainment

The service was amazing. I have already recommended this airline to friends and family.

The toiletries need to be refreshed more often. Everything else was great.

Always delayed both to take off and land. People take flights to reach early. Jet makes sure I am always late. If I were given a choice of booking my own flights I would never book Jet

Staff was very polite and helpful.

The Captain flew us through some very difficult conditions - there was lightning and thunderstorms for about 35 minutes during our flight - but the Captain avoided the turbulence and gave us a smooth flight. Really well done.

My undercooked vegan meal, no leg room, and poor cabin service.

on time

no leg room food stale and in opened packets. not too many choices entertainment system not working seats old and uncomfortable

Staff

Route map, entertainment

Crew

Plane needs better cleaning to minimize smell

the crew is very good and nice

no enterainment

the crew is very good and nice

no enterainment

Crew

Plane needs better cleaning to minimize smell

Nothing much really other then the fact it was a direct flight

Everything, dirty plane, horrible food, smells, dirty bathrooms and so on....

Overall vibe of the staff and aircraft Poor announcements Very uncomfortable seats

Was excellent

Everything

Nothing much really other then the fact it was a direct flight

Everything, dirty plane, horrible food, smells, dirty bathrooms and so on....

on time

no leg room food stale and in opened packets. not too many choices entertainment system not working seats old and uncomfortable

This airline never leaves on time and they are excellent with excuses. They combine multiple flights to avoid empty flights since they are up for sale and the only way the partner airline will buy them if the numbers deliver as promised. So good luck if you book them. THEY ARE ALWAYS LATE AND IF YOU THERE FOR BUSINESS AND TIME IS IMPORTANT. DO NOT FLY THEM. USE INDIGO BEST ON TIME

Nothing to like airline is old and slow.

Baggage overcharge for international customers

Always delayed both to take off and land. People take flights to reach early. Jet makes sure I am always late. If I were given a choice of booking my own flights I would never book Jet

Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.

Crew

Plane needs better cleaning to minimize smell

Overall vibe of the staff and aircraft Poor announcements Very uncomfortable seats

Nothing,you may better close this Flt.

Every thing

Crew

Plane needs better cleaning to minimize smell

Friendly crew.. good flight..

Cleanliness.. of seats and sheets can be improved.. i requested Asian vegetarian meal but instead got vegan meal.. did not ask the crew to change it and had it anyways..

Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.

On arrival they used the bus even though many aerobridges were empty , and so took 18 minutes after landing . Also the entertainment does not work for Windows Phones don't

Flight on time... Staff efficient...

We arrived on time.

The plane was old...

Crew responses were very bad

Plane was very old.

It was very nice

Overall experience

Over expensive food

Nothing

Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew.

I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous

Sufficient leg room

On time

Food choice

Everything

Overall vibe of the staff and aircraft Poor announcements Very uncomfortable seats

Flight was delayed

Toilets cleanliness