Find cheap flights from Shanghai Pudong Airport to New Delhi

Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Pros: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Cons: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."

Cons: "flight on time. flight was delayed and gate changed"

Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."

Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."

Pros: "Overall good"
Cons: "Boarding needs better management."

Cons: "Very cramped. Worst leg of the journey"

Pros: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "The economy section of the upper deck of the A380 is great!"

Pros: "nothing"
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Pros: "Efficient, comfortable."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "Great service"
Cons: "Nil"

Pros: "Staff worked very hard and were very helpful."
Cons: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."

Cons: "Expected to have more indian movie choices."

Cons: "Service"

Pros: "Liked the service"
Cons: "Nothing special."

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"

Pros: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Cons: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."

Cons: "Seats were bit hard without proper head rest.entertainment kiosk was not working."

Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Cons: "My Vegan meal was terrible."

Pros: "Crew was nice"
Cons: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

Pros: "Very friendly crew & modern aircraft"

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"

Pros: "The crew is friendly and helpful"
Cons: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."

Pros: "nothing"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"

Pros: "Very nice crew."
Cons: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."

Pros: "Made Econ class feel like biz :)"

Pros: "Polite crew took good care of my needs"
Cons: "Food was really bad could do better . Movies were not as current but a good collection."

Pros: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."

Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."

Pros: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Cons: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"

Cons: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."

Cons: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Cons: "The video screens need to be upgraded"

Pros: "Flight arrived earlier than expected and the flight attendants were good and polite."

Pros: "everything great, every time again"

Pros: "Great Food"
Cons: "Nothing"

Pros: "It was a standard flight"
Cons: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"

Pros: "Great food and fantastic service"
Cons: "Needs more legroom"

Pros: "Customer service , crew was nice"
Cons: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Cons: "Entertainment and food"

Pros: "Nothing"
Cons: "Everything."

Pros: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Cons: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Pros: "Crew members went out of their way to ensure the passengers’ comfort."
Cons: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."

Pros: "Plane didn't crash."
Cons: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Pros: "I really like the crew on Lufthansa"
Cons: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"

Cons: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"

Cons: "Better organized boarding"

Pros: "I was traveling with a baby alone and crew was very supportive"
Cons: "Food"

Pros: "n"
Cons: "n"

Cons: "Horrible"

Cons: "Lufthansa lost my luggage. Still waiting in my hotel."

Pros: "The flight attendants were friendly. The seats were new. The movie selection was good."
Cons: "The scrambled eggs for breakfast appeared to be powered eggs, or overcooked eggs. The storage bins for the luggage were very small for the middle seats (aircraft was an Airbus A330-200). After several hours of flying, there was trash in the aisles and on the toilet floor. The toilets were dirty and not cleaned. Finally, the toilets ran out of paper towels and tissues with 3 hours to go in the flight, and they were never refilled. The flight attendants put a roll of toilet paper next the sink to use for your hands."

Pros: "Nice comfortable flight"
Cons: "Crew was not necessarily warm or curteous"

Pros: "Crew and food."
Cons: "Entertainment was ok."

Pros: "Crew, food and comfort was good"
Cons: "Nothing"

Pros: "Service was good"
Cons: "None"

Pros: "Right on time, smooth flight, crew at the gate and onboard were super. Food was fine and plane was clean."
Cons: "The only problem with comfort is when the person in Front of me reclined the seat. I could not see my screen well Or get in and out of my seat well and had to recline my own seat in order to do so."

Cons: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Pros: "Movies"
Cons: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Pros: "Everything went well."
Cons: "Nothing."

Cons: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Pros: "Good crew, liked the food and service. Better aircraft interior."
Cons: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."

Pros: "Timeliness of departure time Ease of navigating airport to find departure gate"
Cons: "Nothing comes to mind Good flight over all"

Cons: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."

Cons: "Very cramped legroom. Confusion during boarding."

Pros: "Overall decent experience. The crew was attentive, captain informative."
Cons: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Pros: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Cons: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Pros: "Adequate room Complimentary beer"

Cons: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Pros: "Crew."
Cons: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."

Pros: "First leg got cancelled and missed all connections. So frustrating!"
Cons: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."

Pros: "Nothing"
Cons: "Fraud United and Lufthansa"

Pros: "Great food! Attentive staff, comfy seats."

Pros: "Leg room and the chairs were great."

Cons: "The special meal I got was not the same as I ordered."

Cons: "Boarding was a mess and food was not up to the mark"

Cons: "Also, just one meal and no snacks served on a 7 hour plus flight"

Pros: "Fast check in and boarding. Courteous service."
Cons: "I did not get te entree of my choice on one of the flights."

Pros: "Hospitality"
Cons: "Nothing"

Pros: "I like the services"

Pros: "Nothing. Never was able to get on the flight"

Pros: "Cabin is not very private feeling, plus you have to climb over people. Maybe slightly better than Air France's offering on the A380. Service and food was good."

Pros: "My parents had a wonderful experience. Very professional and courteous!"

Pros: "Again, I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'snack' at the end of the flight was more of a throwaway:(pizza or) "Sausage": six one-inch hollow spheres of sausage with a hint of Dijon(?) sauce inside, all served with a mmedium-sized dry chewy roll. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Cons: "The huge plane was completely full; no handy empty seat nearby to stretch out into. Took forever to board and exit the plane."

Pros: "Premium economy seats, also premium economy is located very well in front of the plane."
Cons: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Cons: "Announcement system sound quality so poor we couldn't hear the onboard announcements. Our flight attendant was not very friendly and he continued to address us in German even after he was aware that we were English-speaking (he spoke perfect English so that was not the problem). He didn't offer brandy to anyone on our aisle after dinner, even though I heard the attendants on other aisles offering it."

Cons: "Lufthansa treated us very poorly. When we arrived late in FRA, the gate attendant was extremely rude while trying to rebook and actually left us in the middle of rebooking because her shift ended. No one came to take her place!! She actually swore at us!! We were only able to rebook by calling the Lufthansa call centre and had to spend a very uncomfortable overnight at the airport without any certainty of when we would fly out. Lufthansa finally got us out on the same flight as booked but 24 hours later. And then, of course, they lost our luggage. Terrible overall experience."

Cons: "Transfer gate is too far away"

Pros: "service, food, entertainment"
Cons: "seats, boarding process"

Pros: "Seats"
Cons: "Entertainment"

Pros: "Flight attendants were proficient and courteous."
Cons: "The seats are horrible and gave me backache. Hardly any cushion that could provide any form of comfort to an 11 hour flight and the recline was nonexistence"

Pros: "Had the whole of 3 seats to myself. Was a fast and pleasant and direct flight. Flight attendants gave me the option to take the row. Nice of her."
Cons: "Food selection and tastiness ... room for improvement."

Pros: "The inflight entertainment that’s all"
Cons: "Better crew and food"

Cons: "Delayed flight, seat didn’t recline"

Pros: "In flight entertainment was very good."
Cons: "Departure was 45-60 minutes late because the plane arrived late. We sat on the runway for ~ 20 mins after landing in Chicago because there was no available jetway. Passport “spot check (?!) at jetway for all deplaning passengers created a slow crush once we left the plane."

Pros: "the crew was amazing and pleasant."
Cons: "everything went well and what i was expecting."

Pros: "Check in and crew were pleasant"
Cons: "The plane was too small for such a long flight Very uncomfortable"

Pros: "Crew was very pleasant."
Cons: "Flight was extremely late arriving."

Cons: "On time departures"

Pros: "I like that United flys 777 to Hawaii. I specifically look for the larger AC when I am booking my trip. Secondly the Flight crew was efficient and very helpful as always"
Cons: "None"

Pros: "The service and they way the treat you is the best."
Cons: "I liked everything"

Pros: "- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff"

Pros: "Everything was in schedule. Bonus was those smaller extra foam pillows in Polaris."
Cons: "Nothing."

Pros: "Made great time despite being grounded for over 1.5 hours due to PVG ground control. Only arrived 10 mins late."
Cons: "Got bit six times by a rogue mosquito that made it onboard during boarding."

Pros: "- Decent complimentary snacks - In-flight entertainment"
Cons: "- Flight was 2.5 hours delayed :\"

Pros: "mediocre service"
Cons: "constant delays"

Pros: "Entertainment, and leg space."
Cons: "Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket."

Cons: "The tickets we purchased should have taken us from Indianapolis to San Diego with a 2 hour-ish layover in San Francisco. Instead, we got changed to Indianapolis to San Diego with a 15 minute layover in Chicago. Our plane landed in Chicago 20 minutes early, but then we sat out on the runway for 45 minutes waiting for a gate despite being able to see 3 or 4 open gates from our window. We didn't get to deplane until after our connecting flight was already boarding and both my fiance and I had to use the restroom really bad. Needless to say we had to literally run to catch our connecting flight."

Pros: "On time and flight crew were very courteous and professional."

Pros: "Nothing!"
Cons: "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"

Cons: "Plane had very little luggage space. I'm explorer card holder boarding should be priority I was in group 2. Food was not of good quality hence lot of people left it. 3. Sets were too narrow."

Pros: "Flight was on time and on schedule,"
Cons: "The cost of a one way ticket was more than a return flight The entertainment system did not work, no movies were accessible on the entire plane for the 12 hour flight. Meals were OK but nothing fantastic to write home about Seat were crowded for eccomomy class, I flew on Emirates on my way to Zurich, for 60% of this flight cost, and would give them a solid 9 or 10 rating our of 10. This was an old plane, 747 Jumbo, Looked tired and was loud inside."

Pros: "14 hour flight. The legroom in economy seating on UA 82 is an absolute joke if you are 5 feet 6 inches or taller. I am 5' 11" Charging $200 premium for economy plus which on united is a few more inches of legroom unlike other carriers where it's a step closer to business class."
Cons: "Entertainment system was not working for the duration of the flight (14 hours). Legroom in economy seating $200 premium for 4 more inches of legroom No automatic upgrade for silver star loyalty membership even though plenty of seats available."

Cons: "The yogurt that was served in business class was out of date by 10 days"

Pros: "Everything"
Cons: "Nothing"

Pros: "Food and service not bad. Flight on time."
Cons: "No individual entertainment. One snarky light attendant. Little leg room. Terrible selection of films for all passengers. Have to get United app on ground--need this to be communicated better, on website, before boarding, and onboard."

Cons: "I don't understand the purpose of basic economy. I bought my ticket months ahead of time and paid over $300 for it. Only to find out when it was time to board that I wasn't guaranteed a seat. EVEN THOUGH I BOUGHT A TICKET AND IT WASNT CHEAP. I was put on a waitlist and finally got a ticket after boarding was supposed to be over. I was appalled by the whole thing. Doing away with basic economy or just giving those who buy those tickets the basic rights that should come with an airline ticket should be considered. How can you deny someone a seat if they bought a ticket months ahead of time? What if I wasn't lucky and couldn't get a seat? Wait until the next flight hours later and get put on a waitlist there too? Something needs to change."

Cons: "United is no longer customer friendly. Personnel on ground are like robots. They no longer recognize loyal customers as the core. Stewardess and stewards are not courteous. The steward was chewing while serving food. No more what high standards are about. Just to get through with the job. Sad."

Cons: "Food options weren't good."

Pros: "Excellent crew all around....free TV for once....I did get to sit with my husband even though that was not a guarantee...."
Cons: "Wish more tan pretzels were included for snacks"

Pros: "The purser was amazing. He set a high bar for personal service and caring."
Cons: "Lots of problems with seats around us (and ours) in business class. For a new airplane (787) that was surprising!"

Cons: "too much technical problems too long of delays,horrible"

Pros: "Shanghai"
Cons: "Los Angeles"

Cons: "Again all of it was poor"

Pros: "Love the entertainment with Direct TV, worked great"
Cons: "More food options please. Also wifi didn't work at all during flight."

Pros: "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
Cons: "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."

Pros: "6 Feb from Newark to Delhi the Tv out of order no one is helping hand in the flight poor service. Only one thing is good that flight is well in time"

Pros: "Nothing about 9 HOURS in an Airport is great! I walked from where I landed coming from Calgary, to terminal 2 Gate F 17 because that was where the flight to Lexington was to leave from. Then I got notice it was leaving from terminal 1 Gate B 24 so (I'm sure I walked a mile there) to get there. Waited for a number of hours checked my phone and found the departure was back again at terminal 1 Gate F 17!?!?! So I walked another mile back to where I started. At no point was I offered a drink or meal voucher for the 9 hour delay/inconvenience in my flight to Lexington ky. Suffice to say that I will NEVER go on any flight if I have to go back through this airport. I also have horrible knees, which all the walking did not help."
Cons: "I would like to say that as a person with a disability, there is not any support for help getting around. They have plenty of for lack of a better term "golf carts"; but no one utilizing them. Not that I am a world traveler; but this airport could take more than a page from Calgary international in terms of support to those with disabilities. I will NEVER and I do mean NEVER go through something like this again. I expected to be home in Lexington at 5:00pm and did NOT arrive until midnight.??!! This is in my opinion quite unacceptable! What a way to spend a hard earned vacation day! Thanks Luanne Steele"

Cons: "Missed connection in sfo. Had to stay overnight in sfo."

Pros: "Crew service,food was excellent, entertain was ok except the audio no music selection to cannot choose individual music cannot forward or playback songs but overall it was an excellent flight especially Shanghai to Sfo trip"

Pros: "The variety of movies and music to listen to. Very comfortable"
Cons: "The quality of food could be better. I always order a Hindu meal not because that's my background but because it has more flavor than a standard meal"

Pros: "The plane was big and they made sure to keep you hydrated."
Cons: "Most of the airline staff were unbelievably rude. They wouldn't let me 91 year old grandfather get up to stretch at ask during the flight. They also told me to stay out of the way and sit down during a medical emergency when I got up because they needed a doctor."

Pros: "Fight was 45 delay but still 10 minutes earlier arrived.that was very good."

Pros: "The wheel chair was not available at OHare. It took 39 minutes to get a wheel chair on outbound flight. Upon arrival at O'Hare we had to wait 20 minutes as there were only few wheel chairs -"
Cons: "Lack of Wheel chair as explained above"

Pros: "Comfortable seats on the long flight. The crew did their best to put together a vegetarian breakfast for me."
Cons: "It would be helpful to make meal choice an easy option as you are purchasing your flight, or checking in. More vegetarian options ready for guests on flight."

Pros: "Good communication and helpful."
Cons: "Delays"

Pros: "Crew members are nice and attentive."
Cons: "Entertainment: they took away personal screen but then the "new" personal device entertainment option never worked on our roundtrip flight SFO-PVG. The movie froze every 10-15min even on their own big screen. Food was very disappointing even by airline food standard. I was not expecting it to be great food but hey at least provide some options with decent taste please? Comfort: Seats are tight and you will have very minimal space and an awkward position if the person in front of you recline the seat but you don't. Flight is old and seats are uncomfortable. Very little leg room"

Pros: "Not much, except the fact that it could have been worse."
Cons: "- Cheap quality food. And less in quantity. Less options. And they ran out of meal options even though I indicated them at the time of booking. - Not so clean - Sickness bags were used ones and had something in them. Clearly, they were not replaced. Toilets didn't have basic supplies like moisturizers. Not to mention they were super cramped. - Entertainment system was out of 60s. Small LCD and were of the smallest resolution and viewing angles - made watching anything akin to watching those cam rips floating all over internet. - Cramped leg room. And the premium seat didn't have any better room. Overall, one of the poorest flights I have ever flown on. Even Air India has much better planes and service."

Pros: "Nice flight, not packed"

Pros: "We had nice reclining seat, I was able to sleep comfortably."
Cons: "They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh."

Pros: "Crew was good"
Cons: "Better entertainment of that language and country where the plane is going"

Pros: "The crew was very polite and accommodating. The food was OK."
Cons: "The seat comfort was not so good - not much room and not soft. The WiFi did not work."

Pros: "For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating."
Cons: "Nothing"

Pros: "Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good"

Pros: "For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered."
Cons: "It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger."

Pros: "Boarding was fast and efficient. Flight was on time leaving and arriving. Meal service was efficient."
Cons: "Crew wasn't rude but wasn't overly friendly. They seemed responsive. A bit stingy on the drinks (I only had water and each time got only 1/2 to 3/4 of a cup). We pre-ordered vegetarian meals and they did supply them, but they got the orders wrong (we ordered different types of meals and only got one type). The biggest issue is the layover. China Eastern does not supply a hotel for long layovers. We applied from their website beforehand, but they canceled the hotel program. They did supply vouchers for food which was nice, but in Terminal 1 there is no resting lounge to lie down or clean up in, except for the VIP lounges which we didn't have access to."

Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

Pros: "I don’t like anything"
Cons: "Food,customer service,entertainment and comfort"

Cons: "The flight was delayed by 5 hours! The crew does not speak good English, the announcements were very difficult to understand. The crew was also not very polite in their mannerisms. They lacked professionalism in the way they conducted themselves. They seemed stressed and impatient."

Pros: "Good food and entertainment. Fast boarding."
Cons: "Seats were too close together. I am not a large person and I was uncomfortable. The window seat was too close to the side of the plane. Lost a bit of space. Staff not as friendly as first flight, but not rude."

Cons: "They did not inform me of a close to three hour delay."

Pros: "Nothing"
Cons: "Old plane lot of noise. Staff looked bored and not interested in working. Lazy Brits. People working hard were the expat. One is always better off with Mid East Airlines like Qatar."

Cons: "They have very cheap earphones. carry your own if you want to listen to anything or watch a movie."

Pros: "Nothing"
Cons: "I was cleared from San Francisco. When tried to re-check in in Shanghai, I was stopped and told that my luggage is over weight. They wanted me $200 for the additional weight. I threw lots of stuff there, since I decided not to pay a penny. They were rude, and arrogant"

Pros: "Nice crew"
Cons: "Old plane , a bit beat up"

Pros: "Timely departure/arrival, comfortable flight, helpful crew"
Cons: "Food menu selection"

Pros: "Some good new-releases in the entertainment system. The plane wasn’t crowded and the crew was very accommodating to our shuffling around to open seats. Crew was polite, but not overly friendly."
Cons: "The entertainment system had far fewer choices than most flights and the lukewarm food was pretty bad and there were no snacks. Pudong leaves a lot to be desired as well, but nothing unexpected."

Pros: "we were on time and it was cheap-ish"
Cons: "customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude"

Pros: "China Eastern’s business class is a significant cut below all others I have tried. Headsets are cheap, food portions small and uninteresting, crew forgot my requests. Lay flat bed was comfortable. Air fare was cheap but don’t expect luxury."

Cons: "服务很好。"

Pros: "Safe flight"
Cons: "There was no beverage for me while others got it. Ran out of beer and wine. Not acceptable"

Pros: "compared with others."

Cons: "Poor movie selection"

Pros: "Nothing"
Cons: "I was refuses boarding with no clear reason. Was told that because flying time will be longer from toronto to shanghai ans we will miss connection. No support privided for booking ibto another partner airline.Was told weather conditions and that advise is to fly after 3 days. No compensation paid for money spent ro and from airport or for additional day stay. Tgey said you take full refund and bool in airline of your choice. Crazy, if i book on the day of flying, it would be super expensive. Then they booked on next day flight and that too confirmed which is contradictory to advisory of 3 days. Rebooked but missed critical things like veg food, wheelchair, aise seat. Rude staff at airport. Refused to give anything in written over email."

Cons: "I waited for around one and a half hour for luggage. It is really too late."

Cons: "I got home safe. That's it."

Pros: "Nothing"
Cons: "Everything"

Pros: "They hid the 13 hour layover in Shanghai. Had to pay expensive hotel, as airport HAS NO WIFI unless you have local phone number (China hates foreigners). Avoid China or book airport hotels in advance!!!!"

Cons: "Very comfortable and timely"

Pros: "very good"

Cons: "Our flight was delayed by more than 3 hours. I knew about it because I got email messages from Kayak informing me of this delay about 4 hours before scheduled takeoff. But the airline officials did not tell anyone about the delay and the Gate kept showing the scheduled time. Even when we asked the officials, they would not say how delayed the flight was going to be, although Kayak knew about it. It was very insensitive on their part to keep passengers waiting indefinitely at the Gate when they knew all the while how delayed the flight was. I wish they would learn to be more honest with their passengers."

Pros: "Crew, comfort & food were ok."
Cons: "Both legs of flights were delayed with the second one being close to 6 hours late. As a result of which we missed our connecting flight from Delhi to Kolkata. What made it worse was the lack of communication and practically no help on the part of China eastern. I had to buy a new ticket resulting in a loss of about $200. At Delhi airport the CE manager should have met with passengers who had similarly lost their connecting flights and made the necessary arrangements for them and st the expense of the airlines (instead of leaving it to the junior staff )We will not be flying China Eastern ( except for our return and hoping for a better experience).. Also poor entertainment even on the 9 hour Honolulu to Shanghai flight. No movie selection at all."

Cons: "Nothing special, and nothing good"

Cons: "Everything"

Cons: "Just horrible"

Pros: "Nothing I already"
Cons: "I already mentioned above ,same story"

Pros: "No I didn't like nothing"
Cons: "I ordered veg food but they said sorry they don't have"

Pros: "The crew was good"
Cons: "Was cramped and on flight entertainment was not a wide selection"

Cons: "The airport was diffulvt to menuvuer."

Pros: "There was nothing to like about this flight having new born baby two people by the custom waited for over an hour to make it to the custom lady to make it even better our flight was delayed again"
Cons: "Waste of my money never ever I will take China Eastern airline I paid for business class tickets I can only imagine how was their economic class is I felt like I was sitting on hard wood floor for over 9 hours.. not to forget our flight was delayed again for over 2 hours"

Pros: "The planes are fairly new and comfortable. No horror stories at all - just China being China with rules and regulations. Good was decent. The price was decimate good but the layovers were a bit long."
Cons: "Didn't care for the meals that much."

Cons: "They didn't let me in the plane, because I need a visa for transient China. I asked them before and they said no. I can't understand why you sell a ticket more than 24 transit when a visa is need it. And you don't specify tha"

Pros: "SO HAPPY IM BACK HOME AND THANKS TO KAYAK FPR BEST PRICES"

Pros: "Why is the bread roll/bun/croissant not served with the meal. They always brought it around only after the meal was done."

Pros: "Same as above"

Cons: "2 hours delay"

Pros: "It was actually quite good. It was a new aircraft and the hostess were nice."
Cons: "They kept the aircraft ice cold. U could see people wrapped in blanket on top of winter jacket"

Cons: "Not enough to movies"

Cons: "The food was supposed to be indian vegetarian. The food was almost boiled vegetables with rice. Horrible food. The lounge was equally worse. Food was empty and no one was bothered. On a flight taking off at 3 am and landing at 10.30 am they served dinner instead of breakfast. A typical Chinese government job."