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Pros: Super good crew.

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Pros: Entertainment

Cons: Crew miss my drink

Pros: Clean cabin and good service

Cons: Not every body is doing extra miles to make customer happy

Pros: Crew was professional and friendly

Cons: Continuous improvement

Pros: It was great...

Cons: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: The crew was definitely amazing. Extremely polite and always have a smile on :-)

Cons: Food and drink service

Pros: Service and food.

Cons: No landing form!!

Pros: It was on time.

Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Cons: Great flight

Pros: Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline.

Cons: United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!

Cons: When I bought the basic economy tickets and it felt like they intentionally on every flight had us in the same row but not next to each other. It was bizarre because in planes with 2 seats on each side they put us one on each side. Then they put us in the middle when there were 3 seats and separated another husband and wife in our same row. I an chose other airlines that seat us next to each other without paying 30$ more per seat per flight. I am a mileage plus card holder too.

Pros: Got there safely.

Cons: The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Very comfortable; excellent service

Cons: Food

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Pros: The crew was excellent, respectful and helpful.

Cons: Boarding by bus is poor

Pros: Amazing crew, very nice and helpful.

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: The service, foods , sack ,

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Cons: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Pros: The crew was great and entering and exiting the plane was quick.

Cons: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Pros: Was able to get to get to Narita Airport.

Cons: Okay and not any issues.

Pros: Crew was professional and friendly

Cons: Continuous improvement

Pros: Amazing crew, very nice and helpful.

Pros: Crew could have been less rude

Pros: The service, foods , sack ,

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: Crew could have been less rude

Cons: Poor customer service and lack of care for loyal passengers

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: What can I Say. It's Singapore Airlines

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!

Cons: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time

Pros: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!

Pros: Amazing staff and service!

Cons: None!

Pros: Crew could have been less rude

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Cons: Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists.

Pros: What can I Say. It's Singapore Airlines

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Cons: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: New aircraft

Cons: The willingness to provide a better quality service by the entire cabin crew and improved food quality.

Cons: More storage space in business

Pros: Flexible seating due to only very few passengers. On time departure and arrival

Pros: Entertainment

Cons: Crew miss my drink

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines